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INFINITI of San Antonio

San Antonio, TX

4.8
820 Reviews
INFINITI of San Antonio is here to help with all your automotive needs. We are San Antonio's only INFINITI dealership and we want to be your source for new vehicles, Certified Pre-Owned vehicles and used vehicles. We offer great customer service throughout the entire buying and ownership process. Come see for yourself and why so many others trust us as their automotive source.
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12150 W Interstate 10

San Antonio, TX

78230

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Showing 820 reviews

May 10, 2023

We had a good experience with this team. Our interaction was quick and minimal by design - we knew what we were looking for and they met us midway on price. Overall very good. More

by Deepaj
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kenny Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phillip in sales and Ashley in payments were very good too
May 07, 2023

Customer Service is Excellent (Heather & Deszmond), happy to trade in my Mercedes and come back home to Infiniti! More

by Dr. H
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heather Chicoine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Deszmond Garza
Jun 07, 2023 -

INFINITI of San Antonio responded

Dr. H, your wonderful feedback and rating mean a lot to us.

May 06, 2023

From the moment I arrived the young lady (don't recall her name) was friendly, quick, asked questions...Shawndy provided the BEST customer service I have EVER received from any dealership from my other v More

by halimaledee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawndy Aguirre
Jun 07, 2023 -

INFINITI of San Antonio responded

Hi Halimaledee, thank you so much for your positive comments about Grubbs Infiniti Of San Antonio!

May 06, 2023

The customer service was excellent and I am happy with the way my car was serviced and repaired. More

by joemluna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Artavia
Jun 07, 2023 -

INFINITI of San Antonio responded

Joemluna, we are so happy to read such a great review about Grubbs Infiniti Of San Antonio!

May 02, 2023

Immaculate & prestige. Very welcoming and everyone was very kind, professional and made our purchase smoothly! More

by Beast
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phillip
Jun 07, 2023 -

INFINITI of San Antonio responded

Hello! your wonderful feedback and rating mean a lot to us. Thank you so much again for your feedback! We hope you have a great day!

April 30, 2023

Excellent no pressure experience with Heather C. We purchased our new Q50 in and out in a few hours with quick and courteous service from everyone involved. More

by Nancy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heather Chicoine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2023 -

INFINITI of San Antonio responded

Nancy, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Grubbs Infiniti Of San Antonio.

April 30, 2023

The employees have been very nice and friendly each time I come. Booking an appointment was easy and today’s oil change was quick. Communication was transparent and efficient. More

by juliaT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Galloway
Jun 07, 2023 -

INFINITI of San Antonio responded

We appreciate your positive review about your recent experience with us!

April 30, 2023

Staff is very polite and attentive, especially Edgar, he has done an excellent job, thanks! More

by José García
Recommend Dealer
Yes
Employees Worked With
Edgar Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2023 -

INFINITI of San Antonio responded

Hi José García, thank you for taking the time to leave a review for us at Grubbs Infiniti Of San Antonio. We're happy we could meet your expectations!

April 29, 2023

I was greeted and treated as a valued and appreciated customer. Waiting room was clean and comfortable plus the service advisers were polite and professional. My car was returned clean and ready to roll More

by Rich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawndy Aguirre
Jun 07, 2023 -

INFINITI of San Antonio responded

Hi Rich, thank you for your kind review; we are happy to pass along your comments to the team here at Grubbs Infiniti Of San Antonio! If you have any further questions, please give us a call. We're always happy to help!

April 29, 2023

I never went into the store, I purchased my car online and on the phone with the sales person. Very informative and helpful. No complaints from me. Loved the service and my new car. Huge Thanks to everyon More

by MonNick2830
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alejandro Carillo
Jun 07, 2023 -

INFINITI of San Antonio responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Grubbs Infiniti Of San Antonio! If you have any further questions, please give us a call. We're always happy to help!

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