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INFINITI of San Antonio

San Antonio, TX

Overview
Employees
Reviews
Vehicles
4.8
834 Reviews
INFINITI of San Antonio is here to help with all your automotive needs. We are San Antonio's only INFINITI dealership and we want to be your source for new vehicles, Certified Pre-Owned vehicles and used vehicles. We offer great customer service throughout the entire buying and ownership process. Come see for yourself and why so many others trust us as their automotive source.
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12150 W Interstate 10

San Antonio, TX

78230

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Showing 834 reviews

July 08, 2023

Great service, fast and keep customers informed every step of the way. Prices are reasonable. More

by Yaliseterry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
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Jul 12, 2023 -

INFINITI of San Antonio responded

Hi, we are very happy to have provided you with such a positive experience! We hope you have a great day!

July 07, 2023

Great customer service and my vehicle is running great. I will continue to go to Grubbs Infiniti San Antonio car worked on in the future. More

by mjpryor99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Artavia
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Jul 13, 2023 -

INFINITI of San Antonio responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

July 07, 2023

Very professional. Outstanding service. Consistent attention to detail. I am confident any time I call that I will be treated fairly and capably. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Artavia
Report | Print
Jul 13, 2023 -

INFINITI of San Antonio responded

Hi Mike, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 06, 2023

Very responsive to my questions Been coming here a very long time always Awsome. Knowing thr doing a great job and my vehicle is in good hands. Advisor Alan/ Service Team keep doing an amazing job. More

by kbautista1014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Employees in the back, Alan Artavia
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Jul 11, 2023 -

INFINITI of San Antonio responded

Hello, Thank you so much for your positive comments about Grubbs Infiniti Of San Antonio!

July 02, 2023

Service was great, as usual. I accidentally got my times wrong. I thought my appointment was at nine and it was at 10. They were able to accommodate me, even though I was one ho More

by angelachavezzz68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Artavia
Report | Print
Jul 05, 2023 -

INFINITI of San Antonio responded

Hello, we appreciate you taking the time to leave us this feedback. We hope to be of service to you again in the future. Best wishes, Grubbs Infiniti Of San Antonio

June 30, 2023

Staff was patient and explained all the services to be performed and why. They answered all my questions. More

by carmencja1
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ricky Barrow, Shawndy Aguirre, Alan Artavia, KIMBERLY STEWART
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Jul 05, 2023 -

INFINITI of San Antonio responded

Hi, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

June 28, 2023

Great to work with. The process was smooth and quick. Everyone there took great care of us to get us in to the new car and on our way. More

by Jjlyman03
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ruben
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Jul 03, 2023 -

INFINITI of San Antonio responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Grubbs Infiniti Of San Antonio! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 22, 2023

I am a repeat customer of this dealership and I have to say that I am no longer. They claim the car we bought went through 176 pt inspection yet it had an oil leak. They claim it went to BMW to be looked More

by William Thorpe
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Edgar Perez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ricky Barrow, Anthony Cooper, Kenny Jensen
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Jun 26, 2023 -

INFINITI of San Antonio responded

Hi William, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. When you have an opportunity, please reach out to us at (210) 824-1272 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.

June 20, 2023

I love Infiniti! The service is excellent and my car beautiful! I am a happy customer!❤️ More

by Cristina
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Edgar Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 22, 2023 -

INFINITI of San Antonio responded

Hi Cristina, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Jun 23, 2023 -

Cristina responded

Beside the polite greetings with smiles I also get free car wash every time I service my car! Love Infiniti❤️

Jun 23, 2023 -

Cristina responded

Not to mention the delicious hot chocolate or cappuccinos, refreshment and fresh water!❤️

June 17, 2023

Service at infinity is always excellent, they provided me with a loaner till my vehicle was ready. Made my appointment in advanced to assure there was a loaner available. Shawndy as always very professional More

by nzamarripa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawndy Aguirre
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Jun 20, 2023 -

INFINITI of San Antonio responded

Hi, we're happy you found our staff to be so supportive during your experience here at Grubbs Infiniti Of San Antonio. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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