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INFINITI of San Antonio

San Antonio, TX

4.8
818 Reviews
INFINITI of San Antonio is here to help with all your automotive needs. We are San Antonio's only INFINITI dealership and we want to be your source for new vehicles, Certified Pre-Owned vehicles and used vehicles. We offer great customer service throughout the entire buying and ownership process. Come see for yourself and why so many others trust us as their automotive source.
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12150 W Interstate 10

San Antonio, TX

78230

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Showing 818 reviews

July 31, 2023

We had a great buying experience purchasing our Infiniti. My wife got the exact car that she wanted. More

by Bigjoe56
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alejandro Carillo
Aug 08, 2023 -

INFINITI of San Antonio responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 31, 2023

Anthony Cooper lets start with him ,BIg time scammer stay away as long as he is incharge. He simply does not care about customers or satisfaction ,worst car buying experience i have had in 15 years .Should h More

by Jose.G
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Anthony Cooper
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Jensen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2023 -

INFINITI of San Antonio responded

Hi Jose, we're disappointed to hear of the negative experience you had at our location. We'd like the opportunity to turn your experience around. Please reach out to us at (210) 824-1272 at your earliest convenience to discuss how we can turn this experience into a positive one.

July 30, 2023

Great customer services. They’re very attentive. Place is clean and very well supply. Coffee is great too! More

by martanietopr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Rodriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ricky Barrow, Martin Trevino, Shawndy Aguirre, Alan Artavia, KIMBERLY STEWART
Aug 03, 2023 -

INFINITI of San Antonio responded

Hi, thank you for your kind words and this wonderful review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

July 26, 2023

I had very good service and experience at Infiniti San Antonio when we purchased a used car. Sales team, finance, etc. I have to add now unfortunately that we just noticed the front fender had a few pie More

by Joseantonio.andion
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jules, Christopher, Guss
Jul 31, 2023 -

INFINITI of San Antonio responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 25, 2023

Isaac was easy to work with , pleasure doing business with him. He was professional, honest and accommodating. More

by winslow0410
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Edgar Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2023 -

INFINITI of San Antonio responded

Hi, we're happy you found our staff to be so supportive during your experience here at Grubbs Infiniti Of San Antonio. Thank you, and have a fantastic day!

July 23, 2023

Serviced my Infiniti as a walk-in, the work I requested was completed same day along with additional recommended services. Staff was friendly and informed me of my vehicles condition and status throughout More

by Damian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Galloway
Jul 30, 2023 -

INFINITI of San Antonio responded

Damian, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 22, 2023

Customer severice was excellent! !! The team went above and beyond!! Definitely would recommend to others. More

by Joy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawndy Aguirre, Alan Artavia
Jul 30, 2023 -

INFINITI of San Antonio responded

Joy, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Grubbs Infiniti Of San Antonio.

July 22, 2023

Allen Artivia was very professional and very knowledgeable he was very sincere and I appreciated his dedication to my happiness. Because of Allen I will be bringing all of my future car issues t More

by floresavelina
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Artavia
Jul 30, 2023 -

INFINITI of San Antonio responded

Thank you so much for your positive comments about Grubbs Infiniti Of San Antonio!

July 15, 2023

Always clean and organized, the staff is always friendly, and my car is always taken care of very well More

by Matt heathcock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Rodriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ricky Barrow, Martin Trevino, Shawndy Aguirre, Alan Artavia, KIMBERLY STEWART
Jul 20, 2023 -

INFINITI of San Antonio responded

Hi Matt, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

July 14, 2023

No question why I’ve owned 4 Infinitis. Service is always friendly and professional. Kudos! More

by rbouillerce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac De La Garza, Gus (?), Lora Garcia, Ashley (?), Ricky Barrow, Shawndy Aguirre, Alan Artavia, KIMBERLY STEWART
Jul 18, 2023 -

INFINITI of San Antonio responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

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