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INFINITI of San Antonio

San Antonio, TX

4.8
834 Reviews
INFINITI of San Antonio is here to help with all your automotive needs. We are San Antonio's only INFINITI dealership and we want to be your source for new vehicles, Certified Pre-Owned vehicles and used vehicles. We offer great customer service throughout the entire buying and ownership process. Come see for yourself and why so many others trust us as their automotive source.
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12150 W Interstate 10

San Antonio, TX

78230

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Showing 834 reviews

September 02, 2023

The experience I had at this dealership was wonderful. The customer service was great. Would definitely recommend! More

by Erika
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ghassan Abulehieh , Kenny Jensen
Sep 06, 2023 -

INFINITI of San Antonio responded

Hi Erika, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

September 01, 2023

Efficient, professional and timely. My overall experience was well worth it and I will definitely return for service. More

by jerometanner1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawndy Aguirre
Sep 06, 2023 -

INFINITI of San Antonio responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 31, 2023

Best car buying experience we have ever had. Sales finance and management were extremely professional and helpful throughout the process. More

by sbutler
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alejandro Carillo, Kenny Jensen
Sep 05, 2023 -

INFINITI of San Antonio responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

August 28, 2023

The sale is not complete. I haven’t even driven the car I supposedly bought. I don’t even know if the car runs! The car xxxxx always push and push! I may not take it. More

by trb09500
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kenny Jensen
Dec 12, 2023 -

INFINITI of San Antonio responded

Hi, we regret to hear that you are displeased with your recent experience with us. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

August 28, 2023

Happened a little faster than expected. A bit overwhelming ! I would have preferred a Little slower process. But, that's not a car salesman nature !! More

by trb09500
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Warner
Sep 03, 2023 -

INFINITI of San Antonio responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 26, 2023

Professional the moment I drove up to our final pickup. Video walk through of our vehicle was a new experience for us. Awesome to be able to see what the Tech sees, and the narrative answered a lot of the More

by Mike Street
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose (?) my Master Tech., KIMBERLY STEWART
Sep 01, 2023 -

INFINITI of San Antonio responded

Hi Mike, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 26, 2023

Heather, did a great job of assisting us with our new infinity. She has gone above and beyond to make sure our experience was a positive one. More

by cidchaps
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heather Chicoine
Aug 30, 2023 -

INFINITI of San Antonio responded

Hi, thank you for your kind review; we are happy to pass along your comments to Heather here at Grubbs Infiniti Of San Antonio! We look forward to your next visit! Take care!

August 23, 2023

What a can i say🤔🤔 lots of promises🤔🤔they got me approved one minute the next day not approved the following day i was approved 🤔🤔we did all the signing they took my down-payment and my trade in a More

by edwardpineda14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kenny Jensen
Aug 29, 2023 -

INFINITI of San Antonio responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Grubbs Infiniti Of San Antonio. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Aug 31, 2023 -

edwardpineda14 responded

Bad bad experience!

August 22, 2023

From the greeting , to the sales rep(Ruben) and the finance process was beyond any experience we have ever had in purchasing a vehicle. Your staff was top notched and there is nothing I can say to make More

by ace
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruben and Ghassan
Aug 28, 2023 -

INFINITI of San Antonio responded

Hi Ace, we are very happy to have provided you with such a positive experience! Thank you for your kind review; we are happy to pass along your comments to the team here at Grubbs Infiniti Of San Antonio! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 18, 2023

Great communication and follow-up by Heather throughout our purchase decision. We were able to complete much of the decision process remotely (email) before scheduling a visit and test drive. More

by philip_stephens_2005
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heather Chicoine
Aug 23, 2023 -

INFINITI of San Antonio responded

Hi Philip, we're happy you found our staff to be so supportive during your experience here at Grubbs Infiniti Of San Antonio. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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