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INFINITI of San Antonio

San Antonio, TX

Overview
Employees
Reviews
Vehicles
4.8
818 Reviews
INFINITI of San Antonio is here to help with all your automotive needs. We are San Antonio's only INFINITI dealership and we want to be your source for new vehicles, Certified Pre-Owned vehicles and used vehicles. We offer great customer service throughout the entire buying and ownership process. Come see for yourself and why so many others trust us as their automotive source.
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12150 W Interstate 10

San Antonio, TX

78230

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Showing 818 reviews

September 18, 2023

Receptionist is wonderful very kind- When it comes to items under warranty Grubbs infinity falls short— if there are items not covered by warranty Grubbs is very willing to complete & collect ! Wou More

by Dterra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon was my service person also, Shawndy Aguirre
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Sep 23, 2023 -

INFINITI of San Antonio responded

Hi, we regret to hear that you are displeased with your recent experience with us. We would like to work towards a resolution, so if you are willing, please reach out to us at (210) 824-1272 to discuss this further.

September 11, 2023

They were great went way and beyond helping us on our 2 vehicles thank you More

by glo.ortiz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 16, 2023 -

INFINITI of San Antonio responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 10, 2023

Want to thank Joseph and all the team at Infinity of San Antonio for making the process of purchasing a vehicle easy and smooth. You have excellent customer service and I love my vehicle. Will recommend y More

by Zunlili
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Villalpando
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Sep 16, 2023 -

INFINITI of San Antonio responded

Hi Zunlili, thank you for your kind review; we are happy to pass along your comments to the team here at Grubbs Infiniti Of San Antonio! If you have any further questions, please give us a call. We're always happy to help!

September 02, 2023

Shawndy is the best. She is very friendly and attentive. She always provides service with a smile., and detail oriented. More

by VW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawndy Aguirre
Report | Print
Sep 06, 2023 -

INFINITI of San Antonio responded

Hi, we're happy you found our staff to be so supportive during your experience here at Grubbs Infiniti Of San Antonio. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 02, 2023

The experience I had at this dealership was wonderful. The customer service was great. Would definitely recommend! More

by Erika
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ghassan Abulehieh
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Sep 06, 2023 -

INFINITI of San Antonio responded

Hi Erika, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

September 01, 2023

Efficient, professional and timely. My overall experience was well worth it and I will definitely return for service. More

by jerometanner1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawndy Aguirre
Report | Print
Sep 06, 2023 -

INFINITI of San Antonio responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 31, 2023

Best car buying experience we have ever had. Sales finance and management were extremely professional and helpful throughout the process. More

by sbutler
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alejandro Carillo
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Sep 05, 2023 -

INFINITI of San Antonio responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

August 28, 2023

The sale is not complete. I haven’t even driven the car I supposedly bought. I don’t even know if the car runs! The car xxxxx always push and push! I may not take it. More

by trb09500
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kenny Jensen
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 12, 2023 -

INFINITI of San Antonio responded

Hi, we regret to hear that you are displeased with your recent experience with us. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

August 28, 2023

Happened a little faster than expected. A bit overwhelming ! I would have preferred a Little slower process. But, that's not a car salesman nature !! More

by trb09500
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Warner
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Sep 03, 2023 -

INFINITI of San Antonio responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 26, 2023

Professional the moment I drove up to our final pickup. Video walk through of our vehicle was a new experience for us. Awesome to be able to see what the Tech sees, and the narrative answered a lot of the More

by Mike Street
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose (?) my Master Tech., KIMBERLY STEWART
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Sep 01, 2023 -

INFINITI of San Antonio responded

Hi Mike, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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