INFINITI of Riverside
Riverside, CA
74 Reviews of INFINITI of Riverside
Friendly I love that they dont pressure you. Very helpfull they look after your interest. I would return Price was right they worked with my budget I love that they dont pressure you. Very helpfull they look after your interest. I would return Price was right they worked with my budget More
Awesome Dealership This dealership is small and very personal compared to all the other large dealerships I have dealt with. They did not have all the things that the la This dealership is small and very personal compared to all the other large dealerships I have dealt with. They did not have all the things that the larger dealerships have but they were more helpful in closing a deal. More
Best car buying experience ever!!!! Went in on 8-20-15 at 6:20pm to look at a QX60 & was greeted by salesman Donald. He showed us the car & we asked him about the lease price that was ad Went in on 8-20-15 at 6:20pm to look at a QX60 & was greeted by salesman Donald. He showed us the car & we asked him about the lease price that was advertised on their website. He said they could do it so we went for a test drive. Loved the car & went in to complete paperwork. After they reviewed our paperwork they gave us that exact price that was on their website! No haggling back & forth. It was the Best car buying experience we have ever had. By 8:30pm we drove off in our brand new car. Donald was great!! We will definitely purchase again from Infinity of Riverside!! We also received a voucher for 2 free oil changes. More
AWESOME SERVICE My car was making a noise. Made an appt and mike took care of everything for me. AWESOME!!! I would tell my friends and family about the service. My car was making a noise. Made an appt and mike took care of everything for me. AWESOME!!! I would tell my friends and family about the service. More
MICHAEL LONGRIDGE - The Best Service Consultant Michael has been our Service Consultant since we purchased our first G-35 in 2005. He is so friendly and always willing to answer all questions. It' Michael has been our Service Consultant since we purchased our first G-35 in 2005. He is so friendly and always willing to answer all questions. It's a pleasure to have Michael as our service consultant..Thanks for years of service. More
Waste of time for a 6 hour oil change! I dropped of my car for an oil change at 12pm left the dealer about 1230pm . The estimated time was 2-3 hours received a loaner car. I called at 343 I dropped of my car for an oil change at 12pm left the dealer about 1230pm . The estimated time was 2-3 hours received a loaner car. I called at 343pm my representative was with a client left my name and phone number foe call back. At 545pm I called back to see if my car was ready again since I never received a returned phone call, the lady said she had my keys and order . If I would have never called when was I going to receive a call back ??never? ?? Spoke with sales manager since he was the only manager there, he stated he was going to inform the manager they would call me . It's been 3 days no call back. This has not been the first time I have complained, I always keep giving them chances since it's the dealer you are supposed to get quality service. And to top it off when I received my car it was supposedly washed but it still had a bunch of stains it still had dust. More
Customer Review Jeremy has excellent customer service skills and is one of the best service advisors I have EVER worked with!! He does an great job, truly!! Jeremy has excellent customer service skills and is one of the best service advisors I have EVER worked with!! He does an great job, truly!! More
Regular service. The service consultant who works with me is always explains what is going to be done to my car and how long it will take. He is always considerate of The service consultant who works with me is always explains what is going to be done to my car and how long it will take. He is always considerate of my time and offers a loaner if he expects it to take longer than a hour or two. After the service is finished he walks me through the inspection outcome and lets me know if I need to prepare to any additional work done at my next service visit. He is not only a super nice guy but he does his job very well. More
Excellent Customer Service I have taken my M35 to this dealership for service in 10+ years, since I purchased the car from them. All experiences have been positive. I especially I have taken my M35 to this dealership for service in 10+ years, since I purchased the car from them. All experiences have been positive. I especially enjoy working with Mike Longridge who has been with the dealership for 10+ years. He's been very courteous and helpful in helping his customer. I always get the money's worthy having my car serviced by this dealership. More
Mike Longridge Outstanding, Over the top attention from Mike Longridge. Whole experience was so warm and friendly. He gave us a full report on the car and even a sup Outstanding, Over the top attention from Mike Longridge. Whole experience was so warm and friendly. He gave us a full report on the car and even a super car wash. Thank you so much Mike. Joan Christie. More