INFINITI of Peoria

James was exceptional in helping with the service on my car. He got me in at the time requested and had a rental waiting for me so I could be in and out. He kept me informed on the status of my car, and car. He got me in at the time requested and had a rental waiting for me so I could be in and out. He kept me informed on the status of my car, and called me prior to having any additional work needed outside of what my original request. He made sure I understood exactly what work was being done. Additionally, when I went to pick up the car, he even took it through the wash a second time because it had dust on it from one of the landscapers and wanted it nice and shiny before I got there. He followed up with me the following day to see how the car was and if I had any further issues. I could not believe the service that I received and the excellent customer service that he provided. Thank you James for your wonderful customer service and assistance! More

I had been looking and looking for the right place to purchase a new car with my lease expiring and I'm glad I found this Peoria location. I handled all the pricing over phone and internet and spoke with purchase a new car with my lease expiring and I'm glad I found this Peoria location. I handled all the pricing over phone and internet and spoke with Kurt one last time before my visit to confirm what I was driving across town for. I didn't look forward to the finance part but it went very well. Will do it again when I'm ready for the convertible. More

Bob and I called in on a FX35 that we thought we would like to take on our trip, we called Johnny, set up a time to meet him at the dealership and drove the vehicle. We ended up loving it and decided it w like to take on our trip, we called Johnny, set up a time to meet him at the dealership and drove the vehicle. We ended up loving it and decided it was the car we were going to take. After a short buying process and the dealership promising they would clean the vehicle inside and out, we were able to make our 6pm dinner reservation as promised. Thanks to all the staff, Johnny, Teddy and everyone else that helped us out! Thanks Anita More

My Husband and I just wanted to say thank you for assisting us with the purchase of our new 2008 Audi A4. Although we did not work with you (Hani) directly while at the dealership, your initial cont assisting us with the purchase of our new 2008 Audi A4. Although we did not work with you (Hani) directly while at the dealership, your initial contact and assistance was quite impressive and your checking in while at the dealership was very thoughtful. After returning home, my Husband and I discussed how pleasant of an experience this whole process has been, which, although having purchased many cars in the past, is truly the first time for me. We wanted to express our gratitude to Johnny and I believe, Chris (the one with a six month old) and thank them for getting our daughter and my Husband dinner last night while we waited. And, Johnny was just absolutely amazing throughout the whole process. His kindness and patience with us while we both test drove vehicles with a little one in tow was truly appreciated. We were already impressed by everyone's kindness but your dealership truly went above and beyond with the dinner and providing my Husband with a $30 gift card for gas at Danny's car wash - most dealerships you have to fight with just to fill up the tank of the car you are purchasing. While these types of gestures may appear to be small to some, they were huge to us and made quite an impression. Please thank Daniella as well. While it was very late, the little one and the big one (David) were both growing quite cranky, she just smiled and continued plugging through her job. She was great and truly deserves to be noted as she, in my opinion, gets the short end of the stick receiving the blunt of crankiness by the time people reach her destination. And Curt, although at first I thought a little gruff, we were quite pleased and appreciative of his two year oil changes and the fact that he dropped our payment by $8, which my Husband needed. Again, $8 to some a very small gesture, but to us a very kind one. So, thank you Hani, Johnny, Chris (?), Daniella and Curt for all you did during our transaction, the drive was well worth it. Hani, I will keep your number in my phone if you dont mind for future needs and referrals. More

Talked to Johnny on the phone while still in California on a vehicle that I knew my family would really like, so I wanted to make sure we could have done something before we drove all the way to Phoenix. J on a vehicle that I knew my family would really like, so I wanted to make sure we could have done something before we drove all the way to Phoenix. Johnny presented some numbers, they were not exactly where we wanted to be but with in reason so we drove to Phoenix. The car was cleaned up, we drove it to lunch with the family and fell in love. After a few hours of paperwork we were headed to visit some family in the city and had a wonderful experience. The Internet people there were great and I would recommend them for sure. More

My experience with the Service Department for this visit has been positive. I made my request for service through the online option on the dealers website. I received a timely, courteous and professional has been positive. I made my request for service through the online option on the dealers website. I received a timely, courteous and professional response from James Robb and coordinated an agreed to appointment time with ease. When I arrived to the dealership I was greeted right away and expectations properly set on the time to complete the work. The service lobby allowed me the comfort I needed to continue to work by having seating, power to connect by laptop and access to refreshments. As a result, I did not have to take time off work to have my car serviced. Thanks for the positive experience. More

Matt Robinson earned my business! He did an outstanding job of assisting my requests and getting me a deal that worked for us both. He is extremely professional and I am thankful he was the representative job of assisting my requests and getting me a deal that worked for us both. He is extremely professional and I am thankful he was the representative I choose to work with. His Boss as well did a wonderful job in approving a deal that met my requirements. I will certainly recommend this dealership in the future. More

I was searching for a used Nissan Maxima, Altima, or Honda Accord that was in good condition, no older than 2005, and at a specific price. I was searching for almost a month when I found a 2005 Maxima Honda Accord that was in good condition, no older than 2005, and at a specific price. I was searching for almost a month when I found a 2005 Maxima at Infinity of Peoria listed on Autotrader.com. Matt Robinson, the sales representative, was able to help me put an end to my search by selling me a beautiful car at the price I was looking for. Also, Matt provided me with a carfax history report as soon as I told him I was there to see the Maxima. More

the best car buying ever!! We had visited other dealerships for a midsize sedan and we were so impressed with Robert and his presentation on the G-37, showed us the service department and introduce dealerships for a midsize sedan and we were so impressed with Robert and his presentation on the G-37, showed us the service department and introduced us to Velma who was so nice and assured us to expect personal re-connect on our new car. This dealership is highly recommended to our friends and family More

I went to Infiniti of Peoria to buy a g35 coupe, I was very pleased with the customer service and sales price. Robert helped me out tremendously in finding the right car for our family. Thank you for al very pleased with the customer service and sales price. Robert helped me out tremendously in finding the right car for our family. Thank you for all you do, I am very satisfied with my purchase and will recommend this dealership to my friends. More