INFINITI of Peoria

The dealer treated me with respect and was very friendly toward me and my family. Information given about the vehicles was honest and straightforward. There was no pressure put on me to buy a vehicle. Th toward me and my family. Information given about the vehicles was honest and straightforward. There was no pressure put on me to buy a vehicle. They listened to my input and were able to find a vehicle that fit my needs. More

We visited Peoria ready to buy and with a specific price range. Negotiations were firm, but fair and stayed professional. John was very helpful and his managers supportive before arriving with pertinent ema range. Negotiations were firm, but fair and stayed professional. John was very helpful and his managers supportive before arriving with pertinent email information and once on site. One area that could be improved is the financing paperwork. Little less selling (advising is okay) on the additional options related to extended warranty, paint sealant, etc. More

This is an INCREDIBLE Dealership. I was lucky enough that they had the exact used car I wanted, color and all. I had dealt with this dealership before , and my experience was pronominal ! What luck they had they had the exact used car I wanted, color and all. I had dealt with this dealership before , and my experience was pronominal ! What luck they had the car I was looking for ( not an Infinity ). Buying the car from them gave me the opportunity to get the extended warranty where I know the service department is outstanding. Rental vehicles and all. I unfortunately saw the car right after the previous owners traded it in. They told me they were going to put it through the shop, and get it mechanically like new. They were also going to detail it like new. As promised, the car the next day looked pristine !!!!! I feel like I just bought a new car. The Manager new I had some concerns with the high miles, so he had the car go through the shop one more time, under his supervision to give me a detailed report. Unfortunately , I could not then take the car home that night. They personally delivered it to my office. How incredible is that ? These guys were great. Like buying from family.Very friendly and caring. NO PUSH at all. ( that is a turn off ).The actual purchase / financial dept. was very professional and efficient... not to mention she was VERY HOT , but knew her stuff and very friendly. If I have any criticism of the deal, is that they said when they detail the car, they were going to put a type of clear coat on the paint surface. During the purchase contract was the first time I was told that this is NOT an option, they do it to ALL the cars, and it is added in at a cost of $295. That bothered me at first, and if I had the option , I most likely would not have purchased it., but after I saw the car, and how incredible it looked, I am more than glad I had it done. They must have added this from years of deals, and people's reaction AFTER they see the car. Well worth it. Again , this dealership is the BEST. My wife is going to purchase a G37 in July from them , mainly because of the dealership, Manager, and service Dept. More

Brought car in for its first service. Called and Brought car in for its first service. Called and scheduled with James, and he told me to ask for him. He was waiting at the agreed upon time, and t Brought car in for its first service. Called and scheduled with James, and he told me to ask for him. He was waiting at the agreed upon time, and took the vehicle. It was done as promised and ready to go in 1 hr, 45 minutes. It was cleaned and washed and like new in addition to the needed service. Friendly and sharp! Thanks James! More

Went in for a service and read the google maps reviews about Dawn and her friendly and concise service. I had already research car, trade in and option data over the past few days for a new G37. Breaks on about Dawn and her friendly and concise service. I had already research car, trade in and option data over the past few days for a new G37. Breaks on my FX needed to be done, so perfect timing to check out the new G ride. Needeless to say, If you are looking to work with an outstanding gentlemen, who is friendly, cares about his clients, and the quality of experience they have, then you must call or visit Ed Kruszewski or more commonly know as "Doc" at Infiniti of Peoria. Doc truly cares about his clients questions, concerns and follows through with solutions and advice. If you are looking at Infiniti's, please reach out to Peoria and ASK for Doc. I promise you will have a wonderful experience. More

Felt comfortable from the first moment. Information given freely & concisely with no misunderstandings. We have purchased two previous vehicles from this dealership and obtained all servicing. Came ba given freely & concisely with no misunderstandings. We have purchased two previous vehicles from this dealership and obtained all servicing. Came back because of complete trust & quality of sales and service. More

I've owned my 2002 Infiniti G20 since it was new, and it I've owned my 2002 Infiniti G20 since it was new, and it now has only 45,000 miles on it. I bought it from Infiniti when they were located in the M I've owned my 2002 Infiniti G20 since it was new, and it now has only 45,000 miles on it. I bought it from Infiniti when they were located in the Midway complex. My routine maintenance service has been performed by them there, and I continue to patronize them, even though they are now 15 miles farther away. I called and spoke to Josh to schedule my routine maintenance as well as to have my passenger seat reupholstered. Even though I have low mileage I drive ALOT of trips less than 5 miles. This has worn through my leather seats. My loaner car was available on time, and in excelent condition. Josh called me after the initial mechanical evaluation, and also arranged the for a third party upholsterer to quote my seat repair. We mutually agreed upon what was, and what was not to be repaired, and t what price, and I authorized the repairs. When the reairs were completed, Josh called and informed me. My car was repaired as we has agreed, and at the price we had agreed upon. This is why I return to Infiniti of Peoria. No hastle, accurate price quotes, courteous service, and dependable repairs. Keep up the good work. Mike L. More

I had been looking and looking for the right place to purchase a new car with my lease expiring and I'm glad I found this Peoria location. I handled all the pricing over phone and internet and spoke with purchase a new car with my lease expiring and I'm glad I found this Peoria location. I handled all the pricing over phone and internet and spoke with Kurt one last time before my visit to confirm what I was driving across town for. I didn't look forward to the finance part but it went very well. Will do it again when I'm ready for the convertible. More

Bob and I called in on a FX35 that we thought we would like to take on our trip, we called Johnny, set up a time to meet him at the dealership and drove the vehicle. We ended up loving it and decided it w like to take on our trip, we called Johnny, set up a time to meet him at the dealership and drove the vehicle. We ended up loving it and decided it was the car we were going to take. After a short buying process and the dealership promising they would clean the vehicle inside and out, we were able to make our 6pm dinner reservation as promised. Thanks to all the staff, Johnny, Teddy and everyone else that helped us out! Thanks Anita More

Talked to Johnny on the phone while still in California on a vehicle that I knew my family would really like, so I wanted to make sure we could have done something before we drove all the way to Phoenix. J on a vehicle that I knew my family would really like, so I wanted to make sure we could have done something before we drove all the way to Phoenix. Johnny presented some numbers, they were not exactly where we wanted to be but with in reason so we drove to Phoenix. The car was cleaned up, we drove it to lunch with the family and fell in love. After a few hours of paperwork we were headed to visit some family in the city and had a wonderful experience. The Internet people there were great and I would recommend them for sure. More