INFINITI of Peoria

Larry greeted me as soon as I drove up to the Service Department and wrote my service order up immediately. He offered breakfast and coffee in their clean and comfortable waiting room, and gave my car to Department and wrote my service order up immediately. He offered breakfast and coffee in their clean and comfortable waiting room, and gave my car to the technician I prefer, Ken eight away. Ken changed the oil and drained it when it was still hot, which is what I prefer, then adjusted the steering and checked the 4 wheel alignment to make sure everything was adjusted to my preferences. Ken did his usual great work, and I appreciate him. Josh took over for Larry when he went to lunch, and made sure my car was washed and completely ready for me. I have bought 3 Q45s from this dealership, and appreciate the great treatment I get from everyone I deal with there. I wouldn't buy a car or have one serviced anywhere else. Thanks Infiniti of Peoria. More

I took my G35 sedan in for a routine oil change. Before I handed over the keys I had a few questions about the performance of my vehicle and Josh, my service consultant, had an answer for every one of my que handed over the keys I had a few questions about the performance of my vehicle and Josh, my service consultant, had an answer for every one of my questions. Josh was helpful, informative and made sure that i was taken care of the very moment i walked in. When my car was turned over to me, Josh informed me of the routine inspection that was done, and brought to my attention a minor problem that was easily solved. To think, all that was done for just the low price of an oil change. I'm very pleased. More

I got my 2005 G35 service done today and I wanted to say how good their service manager and department were today. The service was timely with the amount of work done to my car and received it back in very how good their service manager and department were today. The service was timely with the amount of work done to my car and received it back in very good care. I would have others use this dealership to have either a purchase of a vehicle or to have service done on their vehicle. More

Prompte and on time service as estimated. Excellent customer service. Service was estimated to take one hour nad ten minutes and was completed in just under an hour. Waiting romm facilities were excell customer service. Service was estimated to take one hour nad ten minutes and was completed in just under an hour. Waiting romm facilities were excellent. Cr not only received minor service but was also completely washed. More

The salesmen were great!! asked for online price got it was very easy to work with no pushy or badgering. Loved it great experience. Never spoke poorly of competitors which I thought was very classy. was very easy to work with no pushy or badgering. Loved it great experience. Never spoke poorly of competitors which I thought was very classy. Some of the other dealers I spoke to did that and just seemed unprofessional. Little glitch had add on car was not ready when promised but they offered numerous alternatives that were convenienct so not a big deal. They gave me a firm price on the car complete with financing options, salesperson name and information. If only you could go in test drive say yes or no they would email you the financing you could sign and take back and pick up the car!!!! Life would be good. The financing lady took too long and was condescending. Been in financing 20+ years doesn't need to be complicated. just let us know the options and we will choose. Overall by far the easiest car buying experience ever. More

I get my M35 serviced at this dealership regulary. They always keep me up to speed on any warranty issues or specials that the dealership is running on service. They offer me loaner vehicles if the service always keep me up to speed on any warranty issues or specials that the dealership is running on service. They offer me loaner vehicles if the service will take longer than an hour and this is important since the dealership is not near my home or office. My Service Manager Larry is always extremely helpful and never makes repairs without my approval. First Class service department. More

i love the way i have been treated at peoria infiniti from day one. Everyone there is alwaays so friendly and helpful. I love the customer service and qaulity of work. everytime i have gone there they from day one. Everyone there is alwaays so friendly and helpful. I love the customer service and qaulity of work. everytime i have gone there they have helped me to the fullest and the work performed was always great. They listen to me but never pressured me , and I love that. I would recommend this dealership to anyone. More

James does a great job everytime I am in for service and thought someone should know. He calls back quickly when I leave a message and is always, friendly, upbeat and I would recommend anyone to him. It is thought someone should know. He calls back quickly when I leave a message and is always, friendly, upbeat and I would recommend anyone to him. It is noce to get Great service, Thank You, Paul Ratner More

The dealership provided excellent customer service and were very friendly. They were very accomodating to our needs and were as efficient as possible. We appreciated the fact that they did not waste our t were very friendly. They were very accomodating to our needs and were as efficient as possible. We appreciated the fact that they did not waste our time. All our questions were answered, and overall had a great experience. More

I was working with multiple Infiniti dealers and truly enjoyed working with the Peoria team. They were honest and open to different options. I will buy again from them. I look forward to see how their ser enjoyed working with the Peoria team. They were honest and open to different options. I will buy again from them. I look forward to see how their service is. If it is like the purchase process, these guys will do well. Dave More