
INFINITI of Peoria
Peoria, AZ
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It is always a pleasure to bring my car in for service at Peoria Infiniti. The professionalism and courtesy is unmatched in the Phoenix area. I also want to commend Dawn Endicott for going above and beyond t Peoria Infiniti. The professionalism and courtesy is unmatched in the Phoenix area. I also want to commend Dawn Endicott for going above and beyond to make sure everything is working perfectly with my Infiniti. She is the consummate professional and is to be commended for her gold standard customer service. More
They flat out lied about my financing and interest rate. They tried to do the same thing with a friend of mine as well. Very disappointing. If you buy a car from them don't take it home until your financi They tried to do the same thing with a friend of mine as well. Very disappointing. If you buy a car from them don't take it home until your financing is locked. Could do worse- just very typical for a dealer. More
Simply the best car buying experience I've ever had. Hani and the entire staff were honest and very professional. Not only did they do everything they said they would do, but they even exceeded my expe Hani and the entire staff were honest and very professional. Not only did they do everything they said they would do, but they even exceeded my expectations. I've purchased many cars before and heard of the horror stories in dealing with dealerships. Hani and Infiniti of Peoria treated me as family and I will be their customer for life. Thanks Infiniti of Peoria, it's nice to know there are people like you in the car business. More
I bought my G35S from this dealership and I truly enjoy working with Josh Gaffney and Verna. They go above and beyond in providing customer service! Customer Service is something so few companies seem to working with Josh Gaffney and Verna. They go above and beyond in providing customer service! Customer Service is something so few companies seem to even care about anymore and it is very refreshing and appreciated to work with these two! These two are a true assest to Infinity and could do a training on how to treat custerms in such a way that they become return customers and even better yet, how to treat a customer with such service that it becomes a relationship. Thanks Josh and Verna for ALL you do, you two are the reason I continue to return and remain an Infinity customer. More
Everyone was wonderful and I had a pleasant experience up to sitting down with the Finance guy. He was a high pressure jerk. Would've rated my whole experience very highly otherwise. I will recommend my sale to sitting down with the Finance guy. He was a high pressure jerk. Would've rated my whole experience very highly otherwise. I will recommend my salesperson, Scott McEwen, to others and will check with him again when I am back in the market for a new vehicle. More
The customer service is great and they always know who I am. I have dealt with many of the service advisers and they have all been very helpful! Also all the sales men and managers remember who i am and wha am. I have dealt with many of the service advisers and they have all been very helpful! Also all the sales men and managers remember who i am and what i drive. I couldn't be happier with my experience at Infiniti of Peoria. More
They were very easy to work with and got me the right car for the right price. When I got the the dealership I was in and out in about 2 hours. The process was very easy and I would recommend them to anyone for the right price. When I got the the dealership I was in and out in about 2 hours. The process was very easy and I would recommend them to anyone who wants a great car buying experience. I will be back next time I am looking for a new Infiniti. More
I always take my car to Dawn Endicott for service. She is very freindly and I never feel like she is pressuring me to fix things that don't need fixing. She takes the time to discuss the service with me a is very freindly and I never feel like she is pressuring me to fix things that don't need fixing. She takes the time to discuss the service with me and make sure I am satisfied with everything before I leave. More
I have been an Infinity customer for several years now and I have had No bad service at this dealership. Whenever I have had service done these people in the service department have gone above and beyond and I have had No bad service at this dealership. Whenever I have had service done these people in the service department have gone above and beyond to accomodate me, and have taken care of any problem with expertise and within a timely manner. I highly recommend this dealership because they have true customer service in a day where it is hard to find. More
My husband, Ron, and I followed Dawn and Ken to their new location, which is quite a distance from our home to get the caring, quality, expertise that they continue to offer us. My husband passed away last y location, which is quite a distance from our home to get the caring, quality, expertise that they continue to offer us. My husband passed away last year, and Dawn and Ken have continued to offer top quality service and now even more caring support. I recommend these two individuals to anyone who wants their vehicle cared for as much as they care for the person bringing it in. They help me make informed decisions, they take time, they truly understand customer service ... and they provide their expertise and support in a geniune way. You can't go wrong with them. More