INFINITI of Peoria

I would give the high ratings because I recieved very friendly, quick service. James Robb was more than kind, I was offered a loaner car without asking. I also recieved a thorough explanation of services friendly, quick service. James Robb was more than kind, I was offered a loaner car without asking. I also recieved a thorough explanation of services done and needed, at a fair price. I would highly recommend. More

Excellent customer service! One can actually experience a calming affect at this dealership! Trustworthy and knowledgable, everyone is friendly and helpful, exceptional service and sales departments. I recei calming affect at this dealership! Trustworthy and knowledgable, everyone is friendly and helpful, exceptional service and sales departments. I receive timely reminders for scheduled service and I simply drive up and leave the key. Upon my return, I have a clean car with all maintenance requirements completed. Thanks everyone! More

Infinti of Peoria has been very good to me. I have owned m G-35 coupe since 2007, and have had all service done at the dealership. Whenever I call for service they always get me in. At other dealership I ha m G-35 coupe since 2007, and have had all service done at the dealership. Whenever I call for service they always get me in. At other dealership I have had to call at least 7-10 days in advance. Here I have been able to a call 48 hour out and get an appointment. Also, the staff there is always very accomdating the my children and I while we wait for service to be done. They always offer us a snack or something to drink while we are there. They make us feel very comfortable while we are waiting. The service performed has always been done on time, if not early. I am very, very please to get my car serviced there, and will continue to do so for as long as I own and Infiniti. More

Each time I bring my car to Infiniti of Peoria, I get the BEST service experience. Sheila Dawn Endicott is the service advisor I work with. She makes sure everything is done correctly and to my satisfaction BEST service experience. Sheila Dawn Endicott is the service advisor I work with. She makes sure everything is done correctly and to my satisfaction. Thank you for your quality of service and customer satisfaction! It's a pleasure to work with Infiniti of Peoria. More

I cannot say enough good things about James in service. He goes above and beyond expectations in being a "can do" representative for his customers. For example, my wife and I planned a road trip to Colorad He goes above and beyond expectations in being a "can do" representative for his customers. For example, my wife and I planned a road trip to Colorado, leaving early AM on September 1st. In spite of being totally swamped with customers, and booked out for nearly two weeks, James found a way to work my M35 into the rotation to be serviced, late afternoon, August 31st. It takes the talent and attitude of people like James to keep the shine on the quality Infinity brand, and all with a smile. Ken Murray (Two time car buyer of Infinity of Peoria) More

great service advisor!!!time saver!!! follow up with customers!!! big hepl in price and advices...!!!! i wish all service departament advisor to be the same ,my wife car is a bmw and the service in not customers!!! big hepl in price and advices...!!!! i wish all service departament advisor to be the same ,my wife car is a bmw and the service in not coming even close with infinity of peoria.find more advisors like dawn !!!!! More

This is one excellent facility. James,Svc. Mgr.,and the rest of the staff treats,you with such respect. I have been the owner of toyotas and acuras for over thirty five years. However! the quality of the s rest of the staff treats,you with such respect. I have been the owner of toyotas and acuras for over thirty five years. However! the quality of the service and the personnel at Infiniti of Peoria is unparallel. Thanks, James and staff More

This is the only place I take my Infiniti G35. They are always friendly and very helpful. I love the monthly coupons; especially the 15% off any service coupon that allows me greater flexibility. I will always friendly and very helpful. I love the monthly coupons; especially the 15% off any service coupon that allows me greater flexibility. I will continue to use them for all my maintenance needs! More

I've bought two vehicles from this dealership and go there for service. Every experience has been great, from sales to service. buying an Infiniti is the first time I haven't had to play "games" durin there for service. Every experience has been great, from sales to service. buying an Infiniti is the first time I haven't had to play "games" during the process. Service has also been excellent. I've dealt with two or three service advisors and all have been fantastic. I never get surprised buy hidden charges, work is completed when promised, it's done right the first time and they even wash my car. If it is going to be more than a couple hours they always give me a loaner. Yes I am an Infiniti fan and a fan of Peoria Infiniti. More

We have 2 Inifinis and have worked with this dealership since they opened up. We have consistently found both the customer service and workmanship to be excellent. We have never had a problem with either since they opened up. We have consistently found both the customer service and workmanship to be excellent. We have never had a problem with either and have found Dawn to be very good to work with. More