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INFINITI of Ontario - Service Center

Ontario, CA

4.8
443 Reviews

443 Reviews of INFINITI of Ontario - Service Center

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October 21, 2023

Infiniti of Ontario is great, always deserve 5 stars. Everyone there is super nice and helpful but Mike Longridge is one of the big reasons we keep coming back. Mike always goes above and beyond to make More

by Mark Rutledge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Longridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benjamin Hooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2023 -

INFINITI of ONTARIO responded

Hi Mark, Thank you for your feedback and continued support over the years. We appreciate your kind words. See you next time. - Andrew A.

October 13, 2023

Starting with Denia, who answers the phones, Andrew who is so caring and will go to the ends of the earth to help solve a problem, to Cordy who I have known since the 1990's and because of him have stayed More

by Indio,Q70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cordy Cerami
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Attalla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Olivia Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denia
Oct 17, 2023 -

INFINITI of ONTARIO responded

Hi Gail, Thank you for always being patient and kind with all the staff at our dealership. We truly appreciate your loyalty and friendship over the decades. We are so happy that things were worked out with your car. See you next time! - Andrew A.

October 12, 2023

Brooke is awesome, I had the pleasure of working with her for years at another dealership and was pleasantly surprised to run into her here. My life is pretty hectic and she understood that and made the ent More

by xoxotracy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke Ranger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2023 -

INFINITI of ONTARIO responded

Hi Tracy, Thank you for making the trek to our dealership for service. We truly appreciate it. We strive to make the service experience as painless as possible. See you next time. - Andrew A.

October 04, 2023

The staff at Ontario Infiniti was extremely helpful and knowledgeable. I could not be more pleased with the service More

by chrisp1255
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke Ranger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2023 -

INFINITI of ONTARIO responded

Chris, Thank you for the super kind comments and acknowledging Brook our team member. I will be sure to share your post with her and I know how truly grateful she will be... Thank you again, Cordy Cerami

September 15, 2023

The service and the staff are excellent! Olivia goes above and beyond to get the job done! There is no other dealership I would go to for my vehicle service needs. More

by TBilal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2023 -

INFINITI of ONTARIO responded

Hi Timi, Thank you for your kind words and loyalty over the years. We truly appreciate it! See you next time! - Andrew Attalla

August 27, 2023

Infiniti of Ontario exceeds my expectations of a trusted and honest dealership. I have purchased two cars from here and have not been disappointed. I have to give a huge shout out to MONDO for taking time More

by Resnad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mando Hernandez
Aug 31, 2023 -

INFINITI of ONTARIO responded

Thank you for the continued loyalty and the incredibly kind accolades regarding Mondo in our service department. I know how much he will appreciate your post when I share it with him... Thank you again, Cordy Cerami

August 26, 2023

Very happy with my recent repairs. They kept me informed every step . Employees were very helpful. Love the delivery service!! More

by Mcgun56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Alcantar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Longridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2023 -

INFINITI of ONTARIO responded

Thank you for the kind post. The entire team always appreciates a great 5 stars review... Thank you again, Cordy Cerami

August 23, 2023

Infiniti of Ontario went above and beyond with helping us! All staff were wonderful and courteous and of course the repairs were done well. We can always count on Infiniti of Ontario! More

by judy.zercher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cordy Cerami
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Attalla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Longridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Hooks
Aug 30, 2023 -

INFINITI of ONTARIO responded

Judy, I am very happy we had been able to get your concerns addressed in a timely manner. Thank you for taking the time to acknowledge our team efforts and say hi to Jay for us... All the best, Cordy Cerami

August 19, 2023

The work was done very well, and I was kept informed about what was needed and how it was progressing. The area we stayed in while waiting was very comfortable. More

by taksit
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chris Hernandez
Aug 25, 2023 -

INFINITI of ONTARIO responded

Thank you for the kind post. I will be sure to share your comments with Chris, I know how grateful he will be... Thank you again, Cordy Cerami

August 18, 2023

BEST CUSTOMER SERVICE! KNOWLEDGEABLE AND HONEST! BEAUTIFUL DEALERSHIP. MY GO TO FOR ALL MY CAR SERVICES More

by Resnad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Delapena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Hernandez, Mando Hernandez
Aug 28, 2023 -

INFINITI of ONTARIO responded

Thank you for the kind words and continued loyalty. I will be sure to share your post with the entire team, I know how much they will appreciate it... Thank you again, Cordy Cerami

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