INFINITI of Ontario - Service Center

I bought my QX60 in 2019 and have been bringing it to Infiniti of Ontario for maintenance, inspections, and repairs ever since. The entire service team at Infiniti of Ontario is outstanding. Among them, Infiniti of Ontario for maintenance, inspections, and repairs ever since. The entire service team at Infiniti of Ontario is outstanding. Among them, Mike Longridge, who has been my service representative for many years, truly stands out and deserves special recognition and thanks. Mike has always been exceptionally attentive to my needs, addressing all my questions and concerns with care. He consistently provides valuable suggestions and thoughtful options for solutions. His extensive knowledge and expertise ensure that he recommends the best plans tailored for each customer. I feel incredibly fortunate to have him overseeing my car’s service. I have been thoroughly pleased and satisfied with all my experiences at Infiniti of Ontario. Thank you, Mike, and the entire team, for your excellent service! More

I honestly was always against taking my car to the dealer because I always felt like it was gonna be pricy and thought they where just gonna keep saying thing are wrong with the car, but no, John was definit because I always felt like it was gonna be pricy and thought they where just gonna keep saying thing are wrong with the car, but no, John was definitely very informative in my situation,John really made it a pleasant experience , he kept me updated almost the whole time while the turbos on my car where getting changed , definitely really grateful for how he treated me. I really recommend if you need service done you go and ask for John. More

Great experience by the service department. Always accomodate to my schedule . Shout out to that foo Tony !! Always accomodate to my schedule . Shout out to that foo Tony !! More

Brooke provided exceptional service during my recent visit. Keeping me informed throughout the entire process, Additionally, she handled my extended warranty, making the experience smooth and hassle-fre visit. Keeping me informed throughout the entire process, Additionally, she handled my extended warranty, making the experience smooth and hassle-free. I truly appreciate her professionalism, attention to detail, and outstanding customer service! More

I was charged for oil changes when I had contract. When I realized what happened. Service mgr got my money refunded. I’m waiting for a response from the Finance manager to have the balance of my con When I realized what happened. Service mgr got my money refunded. I’m waiting for a response from the Finance manager to have the balance of my contract refunded since the car has been sold. More

Brooke in the service department is the BEST! !! Her compassion and kindness is well felt. I feel comfortable and confident in bringing my car for repair. Brooke came highly recommended when I fir !! Her compassion and kindness is well felt. I feel comfortable and confident in bringing my car for repair. Brooke came highly recommended when I first purchased my vehicle in 2018. Because of Brooke's customer care, it's most likely I will purchase another vehicle from Infiniti in the near future. More

Olivia was a pleasure to work with. Knowledgeable and extremely friendly, quick to respond to my needs. Car was ready as promised. Knowledgeable and extremely friendly, quick to respond to my needs. Car was ready as promised. More

Was there for my oil change. Service is always exceptional. Enjoy coming here. Olivia and Tony are the best. Service is always exceptional. Enjoy coming here. Olivia and Tony are the best. More

Want to give kuddos to Service Department Jocelyn Santos, from the minute I drive up she was there waiting for me. What outstands from this beautiful lady she knew exactly who I was and what I like to do whi from the minute I drive up she was there waiting for me. What outstands from this beautiful lady she knew exactly who I was and what I like to do while waiting for my maintenance to get completed. She ordered me my ride to Norms to have my breakfast within minutes of my arrival. The fact of her remembering after dealing with so many people. Jocelyn you provide excellent service and because of her and the staff I will continue to visit and highly recommend this dealership More

Olivia and the other service staff at Ontario Infiniti are professional and courteous. The estimates are always accurate and service is completed within a timely manner. Thank you Ontario Infiniti for the are professional and courteous. The estimates are always accurate and service is completed within a timely manner. Thank you Ontario Infiniti for the great customer service! More