INFINITI of Ontario - Service Center

I have been complaining to the service department since August, 2022 about wind noise coming through my passenger side window. I replaced my cracked windshield in December 2023. Now infinity service is t August, 2022 about wind noise coming through my passenger side window. I replaced my cracked windshield in December 2023. Now infinity service is telling me the noise on the passenger side window is because I replaced the windshield which has nothing to do with the windshield, I left a message for the manager and we were playing telephone tag and now I have heard nothing. It’s ridiculous that they are blaming my windshield replacement on the wind noise when I complained about it long before the windshield. I very angry. More

Infiniti of Ontario has the most professional staff and always provides excellent service! They go above and beyond to ensure that they address concerns related to my vehicle and for this reason, there is always provides excellent service! They go above and beyond to ensure that they address concerns related to my vehicle and for this reason, there is no other dealership that I would go to other than Infiniti of Ontario! More

Saul is the best! He helped me lease my first QX60 6 years ago , and this one. He knows his stuff 😊 He helped me lease my first QX60 6 years ago , and this one. He knows his stuff 😊 More

Thank you for always being professional and fast, Maritza was great accommodating my auto service needs. I definitely recommend this dealership Maritza was great accommodating my auto service needs. I definitely recommend this dealership More

John Yarber took great care of me and the service I received was excellent. Thank for explaining my service needs and helping me understand what the best care for my vehicle would be. You are more than received was excellent. Thank for explaining my service needs and helping me understand what the best care for my vehicle would be. You are more than awesome, and I will definitely make all the future service appointments with John. Thank you, Genine L More

Thank you Maritza for helping get servicing on my Q50. She estimated about a year ago what it would cost to install 4 new tires and kept that same cost. I've purchashed two vehicles at this dealership and She estimated about a year ago what it would cost to install 4 new tires and kept that same cost. I've purchashed two vehicles at this dealership and always have been treated satisfactory. Thanks again... More

Maritza has been my service consultant for several years. She is very knowledgeable and has a great personality. Great to talk to. I have been coming to this dealership since 2007 and love it. I purchased th She is very knowledgeable and has a great personality. Great to talk to. I have been coming to this dealership since 2007 and love it. I purchased three Infiniti's from them. Benjamin did the pre-paperwork, he too was very personable, they are a great team. More

I’m so completely satisfied with this INFINITI dealership . Thank you John Yarber and Tony Service manager for advising me the best for my Q50. I will come back to continue in my service needs. Thank you . Thank you John Yarber and Tony Service manager for advising me the best for my Q50. I will come back to continue in my service needs. Thank you Lots of Love More

Absolutely greatest experience I work from home and I didn’t have to take time off from work to drop my car off they accommodated me with valet services and picked my car up and dropped it back off Now didn’t have to take time off from work to drop my car off they accommodated me with valet services and picked my car up and dropped it back off Now talk about A+ service More

I LOVE THIS DEALERSHIP CAUSE I FEEL SO COMFORTABLE WITH ALL THE HELP AND ARRANGEMENTS ON MY SERVICE ALL THE HELP AND ARRANGEMENTS ON MY SERVICE More