INFINITI of Ontario - Service Center

Joselyn and the whole service team at INFINITI of Ontario is awesome! Great customer service. They kept me informed on the status of my Q50 while I waited. Would definitely recommend INFINITI of Ontario. is awesome! Great customer service. They kept me informed on the status of my Q50 while I waited. Would definitely recommend INFINITI of Ontario. More

Maritza Aguilar is terrific, she handles every issue the car and I present with care and concern. car and I present with care and concern. More

I have been coming here for 10 years , as always great service and very friendly atmosphere. service and very friendly atmosphere. More

I drive 30 min out of the way to have this dealer handle my vehicle needs. They continue to provide excellent service and do what it takes to make sure we have what we need when we leave. I have had the d my vehicle needs. They continue to provide excellent service and do what it takes to make sure we have what we need when we leave. I have had the dealer in Tustin tell me something can't be fixed or they can't find the problem. I brought my vehicle to Infiniti of Ontario and they quickly found the problem and resolved it. The communication with the service advisors are clear and frequent. The parts department goes out of their way to make sure I have what I need and if they dont have it they get it ordered for me. Knowing we have such a good dealer to work with for post purchase events we have purchased another Infiniti vehicle to add to our families cars. More

Been getting my Infiniti serviced here for years. Professional, fast turnaround with great customer service. Professional, fast turnaround with great customer service. More

Every time I come to Ontario I’m treated so nice. If I have an issue they make sure to check it out no matter what. have an issue they make sure to check it out no matter what. More

I came into the dealer at 7am due to my Heater blowing out cool air. My car was diagnosed and then to find another problem which was covered under warranty. I didn't leave the dealer until 417pm. Yes, 9 out cool air. My car was diagnosed and then to find another problem which was covered under warranty. I didn't leave the dealer until 417pm. Yes, 9 hours later. When situations arise of this nature, I feel as though a shuttle or a loaner car should be available to the customer. I will add Olivia did her best to make sure she kept me updated with the progress of the car. More

They are gave Prompt service and included the Carwash. I was not pressured to buy anything else but what was needed. was not pressured to buy anything else but what was needed. More

Excellent customer service. Very timely. Highly professional service. Will definitely recommend to friends and family. professional service. Will definitely recommend to friends and family. More

Took my car for maintenance. They found out the heater hose was bad. Joselyn brought it to my attention got everything fixed and was on my way!!Thank you very much to Q!! Everyone is always nice and helpf hose was bad. Joselyn brought it to my attention got everything fixed and was on my way!!Thank you very much to Q!! Everyone is always nice and helpful!! More