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INFINITI of Ontario - Service Center

Ontario, CA

4.8
450 Reviews

450 Reviews of INFINITI of Ontario - Service Center

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January 08, 2022

Answered all my questions and helped me to make a logical and right decision for my car purchase . More

by Virginia Davis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Longridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manuel Fuentes
January 03, 2022

Infiniti of Ontario service department went above and beyond to ensure my complete satisfaction. I highly recommend purchasing and servicing your next car with Infiniti of Ontario and experience first ha More

by Empire Nissan Fan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Longridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 02, 2022

Service was super slow. Went in for apple car play update was told it was 45-1hour wait. Never got updated after the first hour mark nor the second. Took them 2 hour and 59 minutes to finally let me know it More

by jesusaguayo10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joselyn Santos
3.0
This rating includes all reviews, with more weight given to recent reviews.
December 17, 2021

Maritza A. Is an amazing service coordinator. she goes above and beyond to answer all questions, and is never pushy on services recommended… she even calls after servicing to ensure everything is going we More

by Andreancarl14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Olivia Leon
3.0
This rating includes all reviews, with more weight given to recent reviews.
Maritza Aguillard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joselyn Santos
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Gonzalez
December 08, 2021

Great and fast service! Checkin was very courteous and then dealt with all of my questions and concerns. More

by RICH.WAGNER1956
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Longridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 07, 2021

Excellent customer service provided by Mike Longridge. He always goes the extra mile to ensure our cars are repaired properly and in a timely manner. Thanks again Mike! More

by cgallo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Longridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 06, 2021

Very clean and organized. Tried to schedule my service through their assistant online, you know the one that "pops" when you go on their website. They said they would contact me but nothing ever happened More

by DPP
Recommend Dealer
Yes
Employees Worked With
Mike Longridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 28, 2021

Infiniti of Ontario was great!!! They kept me informed on everything that was going on with my vehicle, and kept me updated as the work on my vehicle was being done. The customer service that was provided wa More

by Ebony S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brooke Ranger
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 24, 2021

I highly recommend Infiniti of Ontario Service Department. Excellent and professional customer service. You are kept informed on your vehicle status. The cherry on top, is getting your vehicle ret More

by Angela B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brooke Ranger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Maina
November 21, 2021

Had appointment at 7am , was in and out within one hour. Olivia was very nice and helpful. More

by Zman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Olivia Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Attalla
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