INFINITI of Ontario - Service Center

Great service, when the extra mile to be sure my car was fixed. Had battery issue, my service writer was sure battery was bad from my description of problems. Infiniti didn’t want to authorize new battery a fixed. Had battery issue, my service writer was sure battery was bad from my description of problems. Infiniti didn’t want to authorize new battery at first, but with further testing battery proved out to be bad. Car was returned to me car and ready to go. More

Great service as always! I’ve always brought my car here and they always come through! Joselyn and the whole service team do an outstanding job! Thank you! and they always come through! Joselyn and the whole service team do an outstanding job! Thank you! More

Everyone at Infiniti of Ontario were very courteous, helpful. Service completed in a timely manner. helpful. Service completed in a timely manner. More

Answered all my questions and helped me to make a logical and right decision for my car purchase . and right decision for my car purchase . More

Infiniti of Ontario service department went above and beyond to ensure my complete satisfaction. I highly recommend purchasing and servicing your next car with Infiniti of Ontario and experience first ha beyond to ensure my complete satisfaction. I highly recommend purchasing and servicing your next car with Infiniti of Ontario and experience first hand their 5 star treatment. More

Service was super slow. Went in for apple car play update was told it was 45-1hour wait. Never got updated after the first hour mark nor the second. Took them 2 hour and 59 minutes to finally let me know it was told it was 45-1hour wait. Never got updated after the first hour mark nor the second. Took them 2 hour and 59 minutes to finally let me know it was done. Checking in was a mess too. More

Maritza A. Is an amazing service coordinator. she goes above and beyond to answer all questions, and is never pushy on services recommended… she even calls after servicing to ensure everything is going we above and beyond to answer all questions, and is never pushy on services recommended… she even calls after servicing to ensure everything is going well… I look forward to seeing her every time my car requires service!!! More

Great and fast service! Checkin was very courteous and then dealt with all of my questions and concerns. then dealt with all of my questions and concerns. More

Excellent customer service provided by Mike Longridge. He always goes the extra mile to ensure our cars are repaired properly and in a timely manner. Thanks again Mike! always goes the extra mile to ensure our cars are repaired properly and in a timely manner. Thanks again Mike! More

Very clean and organized. Tried to schedule my service through their assistant online, you know the one that "pops" when you go on their website. They said they would contact me but nothing ever happened through their assistant online, you know the one that "pops" when you go on their website. They said they would contact me but nothing ever happened. The next time I simply didn't respond to the assistant and scheduled my appointment, which is what I recommend. More