443 Reviews of INFINITI of Ontario - Service Center
My wife & I currently own two Infinitis, our 3rd & 4th. We purchased the last 3 from Riverside Infiniti & had all 4 serviced there. Until it closed. We were so pleased with their service, we followed Mike We purchased the last 3 from Riverside Infiniti & had all 4 serviced there. Until it closed. We were so pleased with their service, we followed Mike Longridge & Jeremy Scheetz to an Orange County dealer, then to Infiniti of Ontario. I am familiar with the automotive service industry. & did light mechanical work as a side job as a young man & serviced my own cars out of distrust for the industry & for economic reasons. In spite of my misgivings, Mike has earned my trust & we have actually bonded. I was quite impressed when Jeremy gave me a tour of his new cutting edge service department. It's lighting, computer technology, heating & cooling, & tool storage all influence & support the technicians performance, which I feel is top notch. I am also aware that many of Riverside Infinitis technicians followed Mike to Ontario. Mike is polite, professional, highly efficient, has always accommodated the needs of me & my wife, & I can't see ever buying another car elsewhere or getting it serviced anywhere else. More
Excellent customer service. Very friendly and helpful. There was an unexpected issue with me moving my seat forward. Chris didn’t hesitate to put me in a service car until the p Very friendly and helpful. There was an unexpected issue with me moving my seat forward. Chris didn’t hesitate to put me in a service car until the problem was resolved. I really appreciate that. Thanks Chris. More
I was very impressed with the service I received and the helpfulness of my advisor Maritza who made it a pleasurable experience. helpfulness of my advisor Maritza who made it a pleasurable experience. More
The service was fast and complete. Mike Longridge was personable and knowledgeable. The service was completed on time and having the car washed made the visit a very good one. I woul Mike Longridge was personable and knowledgeable. The service was completed on time and having the car washed made the visit a very good one. I would highly recommend Infinity of Ontario. More
Very friendly courteous and professional every step was taken in a timely matter got my vehicle in and out while keeping me informed. I appreciate you Brooke. Thanks Mrs Hurd Oil change taken in a timely matter got my vehicle in and out while keeping me informed. I appreciate you Brooke. Thanks Mrs Hurd Oil change More
Everyone is so friendly and courteous. I look forward to servicing my car at Infiniti of Ontario. I look forward to servicing my car at Infiniti of Ontario. More
My wife & I currently own two Infinitis, our 3rd & 4th. We purchased the last 3 from Riverside Infiniti & had all 4 serviced there, until it closed. We were so pleased with their service, we followed Mike We purchased the last 3 from Riverside Infiniti & had all 4 serviced there, until it closed. We were so pleased with their service, we followed Mike Longridge & Jeremy Scheetz to an Orange County dealer, then to Infiniti of Ontario. I am familiar with the automotive service industry, although not so employed, & was quite impressed when Jeremy gave me a tour of his new cutting edge service department. Lighting, computer technology, heating & cooling and tool storage all influence & support the technicians performance, which I feel is top notch. Mike is polite, professional, highly efficient, & has always treated me & my wife quite well. I can't see ever buying another car or getting it serviced anywhere else. More
Maritza Aquillard when I told her about the problem I was having with my vehicle she knew what the problem probably was and the part was ordered and taken care in a timely manner having with my vehicle she knew what the problem probably was and the part was ordered and taken care in a timely manner More
I just wanted to thank Maritza and the Infinity Team for all their hard work! My car was Vandalized by a crazy ex , who had destroyed my beautiful Q60S by shattering my windows, and adding sugar in my all their hard work! My car was Vandalized by a crazy ex , who had destroyed my beautiful Q60S by shattering my windows, and adding sugar in my tank! However there was hope with this team. They took amazing care of my car and restored my vehicle with original parts, it looks brand New!!! Maritza kept me updated with everything, the Tech team also discovered an AirTag Tracking device underneath the back seat of the car, everyone was in shock. So not only did they return my baby like New but they also stopped a psycho from following my every move. I appreciate their hard work ! Most importantly they were transparent with me since day 1 and the vehicle was finished in a timely manner. Thank you very much , keep doing what you do best! we appreciate all of you ! More
Had a great experience now with the service department at this dealer. Honest, efficient, and communicative. The dealership provides a great experience. this dealer. Honest, efficient, and communicative. The dealership provides a great experience. More