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450 Reviews of INFINITI of Ontario - Service Center
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June 02, 2022
Great customer service. Took care of my QX50/ car above and beyond. I was treated with respect and given honest communications. Took care of my QX50/ car above and beyond. I was treated with respect and given honest communications. More
by Rob
Employees Worked With
May 31, 2022
new and clean, but needs better servìce with food accommodations for people having ti wait for there vehicles. accommodations for people having ti wait for there vehicles. More
by frankcthnx
May 16, 2022
You couldn't ask for a more thorough, courteous advisor than Brooke Ranger. The low rating is for Infiniti, not Brooke. I'm having problems with my screen blacking out on my 2019 QX 60. They had the car than Brooke Ranger. The low rating is for Infiniti, not Brooke. I'm having problems with my screen blacking out on my 2019 QX 60. They had the car for 2.5 weeks and couldn't get the problem to occur so they said there was nothing they could do at this time. I was told to take pictures or video when it occurs (usually on the freeway) but it happens when I'm driving so that would require me to pull over. Again, Brooke is awesome and I have to thank her for all she did. More
by mckenzieg43
Employees Worked With
May 15, 2022
They made sure I had transportation home and followed up with me about a loaner car with me about a loaner car More
by WillistiaTia
Employees Worked With
May 01, 2022
Maritza, Andrew and Robert. All three would absolutely outstanding, caring, informative and knowledgeable about my car. When parts started failing and i called andrew to see if All three would absolutely outstanding, caring, informative and knowledgeable about my car. When parts started failing and i called andrew to see if infiniti can help me. When I heard the news i was so relieved and so happy. These Men and women all truly care about you and want to keep you happy and enjoying Infiniti. For the people that read this. With this dealership you are in AMAZING hands. This is my dealership from now on and i will go here for everything. They know how to treat customers more than customers and that to me speaks volumes. Andrew Maritza and Robert. Thank you all for everything. My car is running like an absolute champion and it feels so good to drive now. Beyond the best, in every way. Ladies and Gentlemen if i could give this dealership and their staff a rating. All 100/10 They deserve more credit. You all have my best and upmost gratitude and appreciation. More
by resend3zraymond
April 29, 2022
Brooke Ranger is awesome! Had an issue with my New QX60, we were given a loaner vehicle to take home she kept me up to date on what the problem was and my vehicle was back to Had an issue with my New QX60, we were given a loaner vehicle to take home she kept me up to date on what the problem was and my vehicle was back to me sooner than expected, she went the extra mile to make sure she took great care of us along with Danny Villareal in the parts department. Thanks for your hard work and dedication More
by tobbiee63
April 25, 2022
The dealership is very clean. Good coffee options. Everyone is friendly and accommodating. Great car wash. Good coffee options. Everyone is friendly and accommodating. Great car wash. More
by fragiaco
Employees Worked With
April 15, 2022
Brooke is professional and straight forward. The part needed for my leak was not available so Brooke had it ordered and called me to schedule a drop off as soon as it was in. She had everything The part needed for my leak was not available so Brooke had it ordered and called me to schedule a drop off as soon as it was in. She had everything in place for me to just drop off my vehicle and pick up the loaner, which made life easier. I didn’t have to wait much just sign a few docs and I was on my way. They had to take my transmission out and repair a leak which did not take long at all. I dropped off my car on a Wednesday at 4pm and it was ready for me to pick up Friday. My experience has been overall excellent More
by Leolandrs
April 07, 2022
Brooke Ranger was great! The sales team went the extra mile much appreciated! I am a repeat customer Went in for Oil Change and was met by Brooke Ranger who is always in g The sales team went the extra mile much appreciated! I am a repeat customer Went in for Oil Change and was met by Brooke Ranger who is always in good spirits and a smile on her face. I also spoke with Denia Hernandez the receptionist she's always eager to help and make you feel at ease she's like family. John Mania was also pleasant and helpful no pressure. Went for an oil change left with a new 2022 QX60. Our sales rep Jorge Aragon who got us into our 2020 QX50 in Dec.2019 went above and beyond to make sure we were on the same page as to what we wanted and understood everything about the vehicle since my 2019 QX60 did not have the features the 2022 has. Manuel Fuente who was there to help with paperwork with his cheerful and happy self the whole team made it all worth it in the end. I would recommend Infiniti of Ontario to anyone interested or not! If you are looking to buy or lease a new vehicle, I suggest talking to Jorge Aragon he won't disappoint! Drove in with a 2019 QX60 Drove out with a 2022 QX60 one happy customer!! More
by tobbiee63
Employees Worked With
Other Employees :
Denia Hernandez, Manuel Fuentes, John Maina
April 04, 2022
Best dealership in the inland empire my family has purchased 3 vehicles over the years from my coupe, sedan to are Q50 . purchased 3 vehicles over the years from my coupe, sedan to are Q50 . More
by Maemaeg35
Employees Worked With
