INFINITI of Ontario - Service Center

Brooke Ranger from the service dept is amazing and has exceptional customer service skills. She was very nice and attentive. It was such a pleasure working with her. She is very friendly. She definitely e exceptional customer service skills. She was very nice and attentive. It was such a pleasure working with her. She is very friendly. She definitely exceeded our expectations and made us feel like we are in good hands at Infiniti of Ontario. She kept us informed about the status of the car. We highly appreciate her and we will always return to this service dept for as long as we live in the I.E. I also regret that this was not the dealer that we financed that car at. That would have been a much better choice for us, but glad we can always return for our service needs. Everyone here is very nice and friendly. Thank you Brooke and your team. More

Michael was awesome. He took the time to explain in detail what the service would entail. Could not be happier with my experience at Infiniti of Ontario. Thanks, Michael! He took the time to explain in detail what the service would entail. Could not be happier with my experience at Infiniti of Ontario. Thanks, Michael!! More

Extremely professional service department at an excellent dealership! Everyone is so friendly and willing to help! dealership! Everyone is so friendly and willing to help! More

I've been going there for about 10 years and Olivia's customer service in the service department is outstanding. She makes it an in and out processes. She takes amazing care of me and I trust and appre customer service in the service department is outstanding. She makes it an in and out processes. She takes amazing care of me and I trust and appreciate her. More

What an amazing experience from the beginning to the end. Mike Longridge was very helpful and knowledgeable in everything we discussed! My car was done in a timely manner! I will always bring my Infiniti Mike Longridge was very helpful and knowledgeable in everything we discussed! My car was done in a timely manner! I will always bring my Infiniti Q50 to Infiniti of Ontario! More

My service rep Joselyn took real good care of me. My vehicle was ready when promised. She was very nice and attentive to my needs. My vehicle was ready when promised. She was very nice and attentive to my needs. More

I have had an Infiniti since 1994. I have always used this dealership for service and for new purchase. The service department is beyond excellent. I just took in my car for servicin I have always used this dealership for service and for new purchase. The service department is beyond excellent. I just took in my car for servicing. My service consult Maritza promptly met me. Reviewed what needed to be done. Contacted me with an update. My car was ready when promised and the cost of service more than reasonable. The really provide exceptional service. My Infiniti QX 60 was purchased in 2018 and the sales department was also exceptional. If your are looking for a dealership that values its customers this is the one More

Went in for an oil and filter change, took about 2. 5 hours with an appointment. If you just need oil and filter change, i'd suggest going someplace else. I asked why it took so long, the reply was th 5 hours with an appointment. If you just need oil and filter change, i'd suggest going someplace else. I asked why it took so long, the reply was that they are understaffed and are looking to fill positions. As far as the service, they do attend to you when you get there quick enough, however, it can be pretty pricey. Oil and Filter was about $82.00 with coupon. Brake service they wanted about $750...found some place else where i paid about $350...so saved $400.00. More

Just completed my October regular service visit. My service rep did a great job helping me out and getting the car serviced. Thank you My service rep did a great job helping me out and getting the car serviced. Thank you More

Andrew and Tony were just wonderful. My SUV made a horrible fan noise and then smelled like it was burning. Recall notice completed and found a plastic bag under the carriage and yes it My SUV made a horrible fan noise and then smelled like it was burning. Recall notice completed and found a plastic bag under the carriage and yes it melted. Always the BEST service from the Dealership. They truly show kindness very professional. Loan car clean and when mine was returned spotless in and out. I cannot write enough how great this entire dealership is. More