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INFINITI of Ontario - Service Center

Ontario, CA

4.8
442 Reviews

442 Reviews of INFINITI of Ontario - Service Center

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November 21, 2024

I recently brought in my 2019 QX50 for maintenance, and I want to recognize Brooke R., my service advisor, for her exceptional service. She provided outstanding support throughout my visit, taking the time t More

by LeoH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke Ranger
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 21, 2024

Needed service for my QX50. Service rep J. Yarber gave me exceptional treatment. I was able to get appointment right away, and was thorough. Will continue going to this dealersh More

by Shawn Tampio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Yarber
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2024

I have been going to this dealership for service of my Q70 for years and each and every time they are excellent. Communication and the quality of customer service is always top notch and their service wr More

by glenrock1926
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maritza Aguillard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joselyn Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2024 -

INFINITI of ONTARIO responded

Thank you for your continued support and super kind accolades about Maritza, Joselyn and the team. Your post will be shared with the entire team, and I know how much they will appreciate it. We look forward to seeing you again for your next maintenance needs... Thank you again, Cordy Cerami

November 04, 2024

Brooke was stellar from the time I walked into my oil change appointment. She was very friendly and confirmed my services. After the inspection she came over to go over the list of items to fix on the ve More

by Aaron Reese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Aragon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Ranger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service tech Ryan Tuazon.
Nov 06, 2024 -

INFINITI of ONTARIO responded

Aaron, Thank you for your incredibly kind comments about Brooke and your recent service experience. I will be sure to share your post with Brooke and the service team, I know how much they will appreciate it... Thank you again, Cordy Cerami

November 01, 2024

I always received excellent service from Infiniti of Ontario for many years now for my 2009 Infiniti Ex35 and now with my 2024 QX60. My Service Advisor is Ms. Maritza Earle all this years. Ms. Earle is More

by Mel M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maritza Aguillard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2024 -

INFINITI of ONTARIO responded

Mel, Thank you for the years of support and for acknowledging our team member Maritza. I will make sure to share your kind post with her and I know how much she will appreciate it... Thank you again, Cordey Cerami

October 28, 2024

Thank you Mr Tony for the great service and care of the car , much appreciated More

by Ericindah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Yarber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

INFINITI of ONTARIO responded

Eric, Thank you for your kind post and acknowledging Tony for his efforts. The entire team always appreciates a great 5-star review... Thank you again, Cordy Cerami

October 13, 2024

Arranged to have my car brought in for completion of a recall notice. Great service, well designed communication skills, and the valet service was greatly appreciated. Excellent experience overall! More

by GaryG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joselyn Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Ranger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

INFINITI of ONTARIO responded

Gary, Thank you for your kind post regarding our service team and the valet services. I am very pleased that everything processed as intended. I will share your post with the team, and I know how much they will appreciate the post... Thank you again, Cordy Cerami

October 05, 2024

I took my 13 year old infinity for service and diagnostic. Olivia helped me out, she gave me the diagnosis she didn't pressure me and had options available for me. She was honest and patient. I'm More

by Dina L.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2024 -

INFINITI of ONTARIO responded

Dina, Thank you for the kind accolades about Olivia and your recent service experience. The entire team always loves a great 5-star review... Thank you again, Cordy Cerami

October 01, 2024

Thank you John! From in to out! No hassling, no need to haggle, everything was clear, simple and fair, all my answers were ready for me right way and I didn't have t More

by J3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Yarber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

INFINITI of ONTARIO responded

Thank you for the incredibly kind comments about John and your recent service experience. John does know his stuff for sure and I will share your accolades with him, and I know how much he will appreciate it... Thank you again, Cordy Cerami

September 27, 2024

Great people, great service, always courteous and dependable. Will always use infinity of Ontario for service. More

by orienj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joselyn Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2024 -

INFINITI of ONTARIO responded

Thank you for the 5 stars review and your kind accolades. I will share your post with the team, and I know how much they will appreciate it... Thank you again, Cordy Cerami

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