INFINITI of Ontario - Service Center

Always a pleasure to walk in this facility. Very clean and everyone is very friendly. Mike Longridge was my service consultant this trip and he did a great job. Very clean and everyone is very friendly. Mike Longridge was my service consultant this trip and he did a great job. More

I have always had a GREAT experience in the service department, 11 years to be exact. Olivia Leon has always been there for me when I needed her regarding my vehicle, she is the best. department, 11 years to be exact. Olivia Leon has always been there for me when I needed her regarding my vehicle, she is the best. More

Brooke is service is completely a 5 star player. She is very professional and makes you feel valued. Great experience. She is very professional and makes you feel valued. Great experience. More

My service advisor name Mike did a great job. He was polite and very knowledgeable. He was polite and very knowledgeable. More

I bought my QX60 in 2019 and have been bringing it to Infiniti of Ontario for maintenance, inspections, and repairs ever since. The entire service team at Infiniti of Ontario is outstanding. Among them, Infiniti of Ontario for maintenance, inspections, and repairs ever since. The entire service team at Infiniti of Ontario is outstanding. Among them, Mike Longridge, who has been my service representative for many years, truly stands out and deserves special recognition and thanks. Mike has always been exceptionally attentive to my needs, addressing all my questions and concerns with care. He consistently provides valuable suggestions and thoughtful options for solutions. His extensive knowledge and expertise ensure that he recommends the best plans tailored for each customer. I feel incredibly fortunate to have him overseeing my car’s service. I have been thoroughly pleased and satisfied with all my experiences at Infiniti of Ontario. Thank you, Mike, and the entire team, for your excellent service! More

I honestly was always against taking my car to the dealer because I always felt like it was gonna be pricy and thought they where just gonna keep saying thing are wrong with the car, but no, John was definit because I always felt like it was gonna be pricy and thought they where just gonna keep saying thing are wrong with the car, but no, John was definitely very informative in my situation,John really made it a pleasant experience , he kept me updated almost the whole time while the turbos on my car where getting changed , definitely really grateful for how he treated me. I really recommend if you need service done you go and ask for John. More

Great experience by the service department. Always accomodate to my schedule . Shout out to that foo Tony !! Always accomodate to my schedule . Shout out to that foo Tony !! More

Brooke provided exceptional service during my recent visit. Keeping me informed throughout the entire process, Additionally, she handled my extended warranty, making the experience smooth and hassle-fre visit. Keeping me informed throughout the entire process, Additionally, she handled my extended warranty, making the experience smooth and hassle-free. I truly appreciate her professionalism, attention to detail, and outstanding customer service! More

I was charged for oil changes when I had contract. When I realized what happened. Service mgr got my money refunded. I’m waiting for a response from the Finance manager to have the balance of my con When I realized what happened. Service mgr got my money refunded. I’m waiting for a response from the Finance manager to have the balance of my contract refunded since the car has been sold. More

Brooke in the service department is the BEST! !! Her compassion and kindness is well felt. I feel comfortable and confident in bringing my car for repair. Brooke came highly recommended when I fir !! Her compassion and kindness is well felt. I feel comfortable and confident in bringing my car for repair. Brooke came highly recommended when I first purchased my vehicle in 2018. Because of Brooke's customer care, it's most likely I will purchase another vehicle from Infiniti in the near future. More