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INFINITI of ONTARIO

Ontario, CA

4.9
2,250 Reviews
OUR MISSION We are a values-driven automotive retailing company, committed to doing Right Things Right, while caring for our employees and our customers. OUR VISION To revolutionize automotive retailing through integrity and excellence in everything we do.
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2192 Inland Empire Blvd

Ontario, CA

91764

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Showing 2,250 reviews

November 04, 2024

Brooke was stellar from the time I walked into my oil change appointment. She was very friendly and confirmed my services. After the inspection she came over to go over the list of items to fix on the ve More

by Aaron Reese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Aragon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Ranger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service tech Ryan Tuazon.
Nov 06, 2024 -

INFINITI of ONTARIO responded

Aaron, Thank you for your incredibly kind comments about Brooke and your recent service experience. I will be sure to share your post with Brooke and the service team, I know how much they will appreciate it... Thank you again, Cordy Cerami

November 04, 2024

Finance manager TJ Boldt was incredible. Great guy and it’s easy to see he has your best interest in mind. Sales representative Walter Pituch was outstanding. He was able to quickly find a v More

by Ruben B
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
TJ Boldt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Pituch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2024 -

INFINITI of ONTARIO responded

Ruben, Thank you for taking the time to post your 5 stars review and kind comments about TJ. I will make sure to share your post with him and I know how grateful he will be... Thank you again, Cordy Cerami

November 01, 2024

I always received excellent service from Infiniti of Ontario for many years now for my 2009 Infiniti Ex35 and now with my 2024 QX60. My Service Advisor is Ms. Maritza Earle all this years. Ms. Earle is More

by Mel M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maritza Aguillard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2024 -

INFINITI of ONTARIO responded

Mel, Thank you for the years of support and for acknowledging our team member Maritza. I will make sure to share your kind post with her and I know how much she will appreciate it... Thank you again, Cordey Cerami

October 29, 2024

Leasing a car from this dealership was simple and enjoyable! A huge thank you to Mouris for being so straightforward, knowledgeable, and warm. I felt like we were dealing with a family member. TJ in More

by brenda.aragon26
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mouris Haddad
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Boldt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mouris Haddad, TJ Boldt
Nov 01, 2024 -

INFINITI of ONTARIO responded

Brenda, Thank you for the incredibly kind post about your recent purchase experience with Mouris and TJ. I know that you are going to love the new QX60, and we look forward to seeing you in service for your regular maintenance intervals... Thank you again, Cordy Cerami

October 28, 2024

Thank you Mr Tony for the great service and care of the car , much appreciated More

by Ericindah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Yarber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

INFINITI of ONTARIO responded

Eric, Thank you for your kind post and acknowledging Tony for his efforts. The entire team always appreciates a great 5-star review... Thank you again, Cordy Cerami

October 21, 2024

I recently had the pleasure of working with Jorge and TJ at Infiniti of Ontario, and I couldn’t be more satisfied with my experience. Trading in a vehicle and purchasing a new one can be stressful, but both More

by jdjhernandez1989
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Aragon
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Boldt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

INFINITI of ONTARIO responded

Thank you for taking the time to post your 5 stars review and for acknowledging our team members Jorge and TJ. I will be sure to share your post with the entire sales team and I know how incredibly grateful they will be... Thank you again, Cordy Cerami

October 13, 2024

Arranged to have my car brought in for completion of a recall notice. Great service, well designed communication skills, and the valet service was greatly appreciated. Excellent experience overall! More

by GaryG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joselyn Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Ranger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

INFINITI of ONTARIO responded

Gary, Thank you for your kind post regarding our service team and the valet services. I am very pleased that everything processed as intended. I will share your post with the team, and I know how much they will appreciate the post... Thank you again, Cordy Cerami

October 12, 2024

Definitely would recommend Infiniti of Ontario and their sales team. Saul did such a great job answering all my questions and concern's. Top tier service, No pressure, very respectful of time and budget goa More

by silviachavez660
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Saul Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

INFINITI of ONTARIO responded

Silvia, Thank you for taking the time to post your 5 stars review about your recent experience with Saul and our sales team. I will be sure to share your kind comments with them and I know how grateful they will be... Thank you again, Cordy Cerami

October 05, 2024

I took my 13 year old infinity for service and diagnostic. Olivia helped me out, she gave me the diagnosis she didn't pressure me and had options available for me. She was honest and patient. I'm More

by Dina L.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2024 -

INFINITI of ONTARIO responded

Dina, Thank you for the kind accolades about Olivia and your recent service experience. The entire team always loves a great 5-star review... Thank you again, Cordy Cerami

October 01, 2024

Thank you John! From in to out! No hassling, no need to haggle, everything was clear, simple and fair, all my answers were ready for me right way and I didn't have t More

by J3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Yarber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

INFINITI of ONTARIO responded

Thank you for the incredibly kind comments about John and your recent service experience. John does know his stuff for sure and I will share your accolades with him, and I know how much he will appreciate it... Thank you again, Cordy Cerami

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