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INFINITI of ONTARIO

Ontario, CA

4.9
2,216 Reviews
OUR MISSION We are a values-driven automotive retailing company, committed to doing Right Things Right, while caring for our employees and our customers. OUR VISION To revolutionize automotive retailing through integrity and excellence in everything we do.
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2192 Inland Empire Blvd

Ontario, CA

91764

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Showing 2,216 reviews

July 31, 2024

The customer service was outstanding, and the product was exactly what I was looking for. I was so pleased with the service I received from this business. They went above and beyond to help me find the perfe More

by Maree
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cordy Cerami
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Attalla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miki Takasaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jazmen Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Omer Vakil
Jul 31, 2024 -

INFINITI of ONTARIO responded

Thank you for your 5 stars review and kind comments. We are all pleased that we could fill your needs and expectations. I will make sure to share your post with the entire team and I know how much they will appreciate your comments... Thank you again, Cordy Cerami

July 22, 2024

What an easy car buying experience. Mouris helped my wife and I out on a certified used Q50S. He treated us with respect, and was not pushy. He was up front about pricing and was reason More

by RichZ34
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mouris Haddad
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Boldt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2024 -

INFINITI of ONTARIO responded

Richard, Thank you for the incredibly kind posts. The entire team appreciates the fact that you took the time to drive from Oceanside to Ontario and I will be sure to share your posts with them. I know how very grateful they will be... Thank you again, Cordy Cerami

July 16, 2024

From Denia, to Olivia, But most of all Andrew who is so special and so willing to do what ever is right to make a customer happy. All who work with Cordy who is one of the best! He has the best team arou More

by Indio,Q70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Alcantar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cordy Cerami
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Attalla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Olivia Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denia
Jul 17, 2024 -

INFINITI of ONTARIO responded

Thanks mom... Your loving son Cordy

July 16, 2024

He was great on helping us to select a mode to buy and getting lowest possible price! More

by arick
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Aragon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2024 -

INFINITI of ONTARIO responded

Thank you for the 5 stars review and acknowledging our team member Jorge. I'll make sure to share your post with him and I know how grateful he will be... Thank you, Cordy Cerami

July 11, 2024

Excellent Service, always choose Infiniti Ontario Ca. for my service needs. john was exceptional and had good knowledge More

by anhernandez60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Yarber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2024 -

INFINITI of ONTARIO responded

Thank you for the 5 stars review and kind comments about John in our service facility. I will share your post with John and I know how much he will appreciate it... Thank you again, Cordy Cerami

July 06, 2024

Service Consultant Longridge was very friendly and knowledgeable about our Q50. He was very helpful in answering our questions about certain features on our car. He advised when our car would be re More

by dc0320
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fernando Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Longridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Villareal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jazmen Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2024 -

INFINITI of ONTARIO responded

Thank you for taking the time to post your super kind words about Mike and your 5 stars review. I will be sure to share your accolades with the entire team, and I know how much they will enjoy your post... Thank you again, Cordy Cerami

July 02, 2024

Bought a certified preowned vehicle after trading in mine. Was lied to about getting free oil changes within the Infiniti network and paid out of pocket for the first two oil changes. Dealers need to ma More

by Atrurebew
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Saul Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Olivia Leon
3.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Boldt
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jazmen Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2024 -

INFINITI of ONTARIO responded

We have been unsuccessful in locating your file with only "Atrurbew" as a reference. Every employee here is thoroughly aware of all CPO parameters, and I can't imagine any gain by not utilizing the programs available from the factory. If by chance, we incorrectly charged you for a no charge oil change, I would be more than happy to reimburse you. I will just need a bit more information to investigate. Please contact me at your convenience and I will be sure to accommodate your concerns... Thank you, Cordy Cerami

Jul 03, 2024 -

INFINITI of ONTARIO responded

We have been unsuccessful in locating your file with only "Atrurbew" as a reference. Every employee here is thoroughly aware of all CPO parameters, and I can't imagine any gain by not utilizing the programs available from the factory. If by chance, we incorrectly charged you for a no charge oil change, I would be more than happy to reimburse you. I will just need a bit more information to investigate. Please contact me at your convenience and I will be sure to accommodate your concerns... Thank you, Cordy Cerami

June 30, 2024

Olivia is always very professional, friendly, fast and efficient…She goes above and beyond for us and we appreciate her so much. I have always came to her with all my service needs. Everyone else is usual More

by MariaG.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Ranger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2024 -

INFINITI of ONTARIO responded

Maria, Thank you for taking the time to post your 5 stars review and your kind words about Olivia. I will be sure to share your accolades with Olivia and the rest of the service team, I know how truly grateful they will be... Thank you again, Cordy Cerami

June 14, 2024

Walter was an absolute amazing salesman. Helped us get into a car quick. TJ in finance was awesome I recommend this dealer for any and all your new car needs ! More

by vickisv64
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Walter Pituch
Jun 19, 2024 -

INFINITI of ONTARIO responded

Thank you for taking the time to post your review and for acknowledging Walter and TJ in our sales department. I make sure to share your kind words with the entire sales team and I know how much they will appreciate it... Thank you again, Cordy Cerami

June 13, 2024

was in contact with Saul at Infiniti of Ontario from the start. Customer service was great. Was able to answer all questions I had about the vehicle. Price was fair. Came all the way from San Diego, to do b More

by cpoloc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Saul Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2024 -

INFINITI of ONTARIO responded

Thank you for your trust and driving all the way from San Diego to see us. We appreciate your business. Regards, Andrew A.

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