INFINITI of ONTARIO

Let me tell you guys, when it comes to buying cars this wasn't my first rodeo, I have bought plenty of cars and I know how it is, mayority or the times is not the best time you can have but, with Manuel he wasn't my first rodeo, I have bought plenty of cars and I know how it is, mayority or the times is not the best time you can have but, with Manuel he was honest and knew the product very well gave me a fair price for the car and didn't have to go back and forward with the manager, if I had to say is probably the best and easiest experience I have ever had buying a car, if I know somebody that is looking for a car go I'll send him his way and when I'm ready to change my car in a few years I hope he is there so I can get it from him again. More

They've been very knowledgeable & friendly. They explain They've been very knowledgeable & friendly. They explain the options & features of the different cars I was interested in. The financial manager was They've been very knowledgeable & friendly. They explain the options & features of the different cars I was interested in. The financial manager was helpful too. He showed me the different pricing/monthly payment depending on the features I want in the car. They let me decide on the car that I really want. There's a smile when you leave the dealership. More

This dealership was a great experience. The salesman, manager and finance manager worked with me on the price of the vehicle, my trade in and gave me a great finance rate. Great service in a timely matte manager and finance manager worked with me on the price of the vehicle, my trade in and gave me a great finance rate. Great service in a timely matter. I would recommend this dealership to everyone. More

Excellent customer service; It has been our best car buying experience by far when compared to other dealers we have dealt with in the past. The sales representative was able to answer all of our questi buying experience by far when compared to other dealers we have dealt with in the past. The sales representative was able to answer all of our question in regards to the car and model. The general manager diligently worked to make the sale and financing possible. More

When I purchased my 2009 Infiniti G37 sedan, I had previously visited another dealer, a well as called 3 others STRIVING for a specific price that I wanted. Upon entering Infiniti of Montclair (IOM) previously visited another dealer, a well as called 3 others STRIVING for a specific price that I wanted. Upon entering Infiniti of Montclair (IOM) Kirby Jones greeted me with a warm smile and guarantee that I would leave them a happy customer. After dealing with numerous other dealerships, I was not so confident about her assurance. But, after spending 3 hours choose MY car, with MY options, at MY price, I can honestly say that IOM is the best Infiniti dealership in Los Angeles. Kirby Jones, as well as the rest of the IOM staff, went up and beyond what I expected any dealership to do. More recently, I have gone there for my scheduled maintenance services, as well as an unscheduled tire problem. I can now say that ALL of IOM's staff is extremely courteous and professional. If I were to buy another Infiniti, I would most definitely go to Infiniti of Montclair. More

I haven't usually enjoyed the experiences I have had with car dealers but Kirby Jones is an exception to the rule. She helped me select my Nissan Maxima that has been very reliable and I continue to receive car dealers but Kirby Jones is an exception to the rule. She helped me select my Nissan Maxima that has been very reliable and I continue to receive complements all the time. She was very helpful and made me feel at ease at buying a car from this dealership. She made sure the items that needed attention on the car before I picked it up were taken care of as she promised. The whole experience was so delightful that I plan on buying my next vehicle from her also as I have referred my friends to her to do the same. Thank you for having such a dedicated employee that cares for her customers. And Thank You Ms. Jones for being who you are. More

When I discussed with Kirby the car that I was looking for and the timeframe, she was very consistent and efficient with her follow through. Kirby was so intent on satisfying every detail, to complete thi for and the timeframe, she was very consistent and efficient with her follow through. Kirby was so intent on satisfying every detail, to complete this transaction, that she even called to keep me posted on my request, on her days off. I will definitely recommend her to friends and business associates who are considering an Infiniti for their next car lease or purchase More

Great time buying a car. Easiest experience I've ever had. Thank You! Steve was very professional and helpful in with my purchase. Above and beyond...Frank gave me everything I needed know about my new c had. Thank You! Steve was very professional and helpful in with my purchase. Above and beyond...Frank gave me everything I needed know about my new car. Will refer family and friends for sure. Thanks again... More

My mother and I have bought three infiniti's from this dealership, two of them being mine. Each time we have been provided with above expectation service from Kirby Jones and Oliva. Their knowledge of in dealership, two of them being mine. Each time we have been provided with above expectation service from Kirby Jones and Oliva. Their knowledge of infiniti product played an important role in my decision to stay with infiniti. However, it was their commitment to providing excellent customer service that kept my business. Kirby has been professionally patient with me, willing to make sure that I received the best deal possible while at the same time sacrificing a higher commission. Kirby has also been honest in her dealings with me which speaks volumes about her integrity as a person and has created in me a confidence in working with this dealership. As a result I have been converted into a loyal infiniti of Montclair customer. Miss Oliva in the customer service/parts department has also exhibited the same professionalism and commitment to excellent customer service. Whenever I have needed an oil change, loaner car, or part for my car, Oliva has been prompt and organized making the service easy and pleasant. More

Sean Peters, and the rest of the staff at the Infiniti of Montclair were extremely helpful,friendly, and knowledgeable. Sean went above and beyond the normal customer service range to help my husband and I Montclair were extremely helpful,friendly, and knowledgeable. Sean went above and beyond the normal customer service range to help my husband and I pick the right car for our up-coming family. Sean took the time to compare and contrast the EX35 and the FX35 to help us make the right choice, got to know and understand our needs and personalities to make us feel at home at the dealership. Needless to stay, we got the family car of our dreams and we couldn't be more happier with the service from Sean and the rest of the Infiniti of Montclair team and our new FX35. Within two days we received a Thank You letter from Sean in the mail. Once again, Thank You Sean and the Infiniti of Montclair team for providing us with excellent customer service that was above and beyond our expectations. More