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INFINITI of ONTARIO

Ontario, CA

4.9
2,215 Reviews
OUR MISSION We are a values-driven automotive retailing company, committed to doing Right Things Right, while caring for our employees and our customers. OUR VISION To revolutionize automotive retailing through integrity and excellence in everything we do.
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2192 Inland Empire Blvd

Ontario, CA

91764

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Showing 2,215 reviews

October 21, 2024

I recently had the pleasure of working with Jorge and TJ at Infiniti of Ontario, and I couldn’t be more satisfied with my experience. Trading in a vehicle and purchasing a new one can be stressful, but both More

by jdjhernandez1989
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Aragon
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Boldt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

INFINITI of ONTARIO responded

Thank you for taking the time to post your 5 stars review and for acknowledging our team members Jorge and TJ. I will be sure to share your post with the entire sales team and I know how incredibly grateful they will be... Thank you again, Cordy Cerami

October 13, 2024

Arranged to have my car brought in for completion of a recall notice. Great service, well designed communication skills, and the valet service was greatly appreciated. Excellent experience overall! More

by GaryG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joselyn Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Ranger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

INFINITI of ONTARIO responded

Gary, Thank you for your kind post regarding our service team and the valet services. I am very pleased that everything processed as intended. I will share your post with the team, and I know how much they will appreciate the post... Thank you again, Cordy Cerami

October 12, 2024

Definitely would recommend Infiniti of Ontario and their sales team. Saul did such a great job answering all my questions and concern's. Top tier service, No pressure, very respectful of time and budget goa More

by silviachavez660
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Saul Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

INFINITI of ONTARIO responded

Silvia, Thank you for taking the time to post your 5 stars review about your recent experience with Saul and our sales team. I will be sure to share your kind comments with them and I know how grateful they will be... Thank you again, Cordy Cerami

October 05, 2024

I took my 13 year old infinity for service and diagnostic. Olivia helped me out, she gave me the diagnosis she didn't pressure me and had options available for me. She was honest and patient. I'm More

by Dina L.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2024 -

INFINITI of ONTARIO responded

Dina, Thank you for the kind accolades about Olivia and your recent service experience. The entire team always loves a great 5-star review... Thank you again, Cordy Cerami

October 01, 2024

Thank you John! From in to out! No hassling, no need to haggle, everything was clear, simple and fair, all my answers were ready for me right way and I didn't have t More

by J3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Yarber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

INFINITI of ONTARIO responded

Thank you for the incredibly kind comments about John and your recent service experience. John does know his stuff for sure and I will share your accolades with him, and I know how much he will appreciate it... Thank you again, Cordy Cerami

September 27, 2024

Great people, great service, always courteous and dependable. Will always use infinity of Ontario for service. More

by orienj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joselyn Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2024 -

INFINITI of ONTARIO responded

Thank you for the 5 stars review and your kind accolades. I will share your post with the team, and I know how much they will appreciate it... Thank you again, Cordy Cerami

September 16, 2024

Awesome experience! ! Jazmen made the COSTCO purchase easy and simple! Already looking to purchase next vehicle here. More

by ANDY_CASTORENA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jazmen Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2024 -

INFINITI of ONTARIO responded

Hi Andy, Thank you for your business and taking time out of your busy day to write this review. Hope that you enjoy your new QX60. Regards, Andrew A.

August 31, 2024

Jorge is the epitome of professionalism and knowledge! From our first interaction with Jorge by phone through our test drive and straight into purchasing he provided top notch customer service! I feel lik More

by Caroline T
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Aragon
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Boldt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Saul Lopez
Sep 06, 2024 -

INFINITI of ONTARIO responded

Caroline, We could not ever thank you enough for the incredibly kind comments about your recent purchase experience with Jorge, TJ and Saul. Your comments are what we strive for at every with opportunity. I will be sure to share your accolades with the entire team and I know how grateful they will be... Thank you again, Cordy Cerami

August 30, 2024

Excellent service, Car delivered on time. Exceptional attention! AWESOME and very respectful Service Team people. More

by Sal Loya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke Ranger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2024 -

INFINITI of ONTARIO responded

Sal, Thank you for the 5 stars review and kind comments about your recent experience with Brooke and the service team. I will be sure to share your post with them and I know how much they will appreciate it... Thank you again, Cordy Cerami

August 26, 2024

Saul and the rest of the team that worked with me were amazing! Professional and efficient. They listened to my needs and wants in a car and they delivered beyond my expectations! The process was easy. We More

by luvrll
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Saul Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2024 -

INFINITI of ONTARIO responded

Thank you for taking the time to post your 5 stars review and the super kind accolades about Saul, Luis and JJ. I will be sure to share your kind post with them and I know how truly grateful they will be... Thank you again, Cordy Cerami