INFINITI of ONTARIO

OUTSTANDING CUSTOMER SERVICE I am not one to write a review on my experience but I felt this one was well deserved. This past weekend my husband and I decided that we were tired o I am not one to write a review on my experience but I felt this one was well deserved. This past weekend my husband and I decided that we were tired of our past purchases and needed to get into a luxury vehicle. Not knowing much about the car is but just that we like the style of them we ended up at Infiniti of Montclair. As we walked on the lot Mouris approached us and introduce himself and then stepped off to a side allowing us to browse a lot. He wasn't pushy he didn't have her he allowed us to do our thing which was nice compared to other car lots where the salesmen are pushy and hover over you making you feel pressured. I was able to find a vehicle that I liked at that point Mouris offered a test drive. I was in love with the car. This was not going to be an easy sell as we had many obstacles to overcome to get into this vehicle but Mouris made it happen. He had to work hard, he jumped through hoops and pulled many strings but he made it happen for us, I was impressed. I was unaware of the many added benefits that come with the ownership of an Infinity such as free SOS service free Sirius XM and free car washes and very low cost One Stop maintenance. The entire experience was amazing from start to finish and the entire staff was helpful, polite, professional and amazing. Infinity has a customer for life. They treated us like royalty. If you're looking to buy a new or like-new certified pre-owned vehicle I highly highly highly recommend you visiting Infiniti of Montclair they will take great care of you, Manuel Fuentes was our finance guy and he too was amazing! I was more than impressed with the entire experience and I could not be happier with it or my Infinity. More

Recommend Infiniti of Montclair Very friendly and professional, from the moment I get there I was treated kindly and they were honest when I ask any question of them. Very friendly and professional, from the moment I get there I was treated kindly and they were honest when I ask any question of them. More

Best service ever. Fast and friendly service and always professional. I enjoy taking my car in because I know I'm going to get Top Notch treatment from the employees at Fast and friendly service and always professional. I enjoy taking my car in because I know I'm going to get Top Notch treatment from the employees at Infiniti Montclair. More

Very happy with my purchased This company is fast, easy to work with, very friendly and understanding. There was never a time they made me feel like I’m just wasting my time. This company is fast, easy to work with, very friendly and understanding. There was never a time they made me feel like I’m just wasting my time. More

Great experience! We had a good buying experience with this dealership. Customer service is great and they answered all of our questions regarding our purchase. We are We had a good buying experience with this dealership. Customer service is great and they answered all of our questions regarding our purchase. We are looking forward to doing business with them again. More

Amazing customer service !! Mouris and Jorge were just great and comfortable to deal with, this are some great people that answer all our questions and helped us get into my new Mouris and Jorge were just great and comfortable to deal with, this are some great people that answer all our questions and helped us get into my new Infiniti Q50.. great customer service wa provided and fast ! Thank you !! More

Two thumps up for the Infiniti of Montclair I drove over an hour from Temecula, CA & bought a brand new 2019 QX50 from Infiniti of Montclair. (loved the crossover). I have had nothing but EXCE I drove over an hour from Temecula, CA & bought a brand new 2019 QX50 from Infiniti of Montclair. (loved the crossover). I have had nothing but EXCEPTIONAL customer service from Eric Delapena, Kevin Gonzalez & Manuel Fuentes. These guys made Infiniti of Montclair great... keep up the good work More

Great Rxperuence! Everything about my experuence at Montckaur Inifinity was too notch. I am glad u bade the long drive from Los Angeles to get my new Q50S. Kevin and E Everything about my experuence at Montckaur Inifinity was too notch. I am glad u bade the long drive from Los Angeles to get my new Q50S. Kevin and Eric were great to work with and helped me understand every aspect of the transaction. Eric was super knowledgeable and answered all my questions, helping me decide on what vehicle was right for me. More

Service I always have excellent experienced with this dealership, they are informed with my car needs, when I ask a question I need, they answer me proper, i I always have excellent experienced with this dealership, they are informed with my car needs, when I ask a question I need, they answer me proper, if ask amount price about a service they are courtesy, they let me know about discount they are having. Best part, they wash my car last time was there, had a simple oil change, that was amazing also coffee & pastry, I always count on that when I come in early for service More

routine service Everything was handled very professionally and in a timely manner. Met upon arrival in a prompt and courteous manner. Service was completed within th Everything was handled very professionally and in a timely manner. Met upon arrival in a prompt and courteous manner. Service was completed within the time frame stated. More