INFINITI of ONTARIO

We were nicely greeted by our salesman Mouris and our experience was easy. We took our time to test drive a few cars. Mouris was very informative and help to make our decision on the car for us. Luis experience was easy. We took our time to test drive a few cars. Mouris was very informative and help to make our decision on the car for us. Luis in finance did a great job and we are extremely happy with our choice and the dealership. Thank you again, Lisa and Larry M. More

Amazing dealership. Mando was great, he was really helpful getting my car’s service. And always kept me updated. Couldn’t be happier bringing my car here. Mando was great, he was really helpful getting my car’s service. And always kept me updated. Couldn’t be happier bringing my car here. More

I always receive highly professional, courteous treatment, and accurate and thoroughly explained diagnosis of my M35 by the service department consultants. treatment, and accurate and thoroughly explained diagnosis of my M35 by the service department consultants. More

Upon our arrival, we were promptly greeted by an exceptional employee who extended a warm welcome to my family and me. Saul, our dedicated associate, efficiently directed us to the specific vehicle exceptional employee who extended a warm welcome to my family and me. Saul, our dedicated associate, efficiently directed us to the specific vehicle I had in mind without hesitation. He swiftly retrieved the keys, facilitating a timely and enjoyable test drive of the Q50, thanks to Saul's comprehensive knowledge and personable demeanor. Throughout the process, Saul adeptly provided information about the car, creating a seamless and comfortable experience. We entrusted him with the decision-making process, resulting in the optimal choice for our family. Our visit to Cerritos Infiniti stood in stark contrast to the experience at Ontario Infinity, as Saul's approach felt natural and devoid of any forced elements. His genuine demeanor left a lasting positive impression on us, elevating the overall car-buying experience. Kudos to Saul for his outstanding service; we hope to encounter more sellers of his caliber in the future. Transitioning to TJ Boldt, the financial manager, further solidified our positive encounter. His swift, effective, and straightforward approach underscored the professionalism exhibited by the entire team. Your commitment to excellence is evident, and we commend you for maintaining such high standards. Keep up the great work! More

Good service ! Excellent person very attentive and great help from saul 100% recommended thanks you Excellent person very attentive and great help from saul 100% recommended thanks you More

Very quick service. Got straight to the point with me on the vehicle I was purchasing. Amazing customer service and very welcoming! Got straight to the point with me on the vehicle I was purchasing. Amazing customer service and very welcoming! More

The service took to long and we had to return several times to have our recently purchased car repaired. We purchased a CPO which we were told, believed, and given documentations that showed our car was times to have our recently purchased car repaired. We purchased a CPO which we were told, believed, and given documentations that showed our car was thoroughly inspected. A month later it was in the service department for repairs. Major repairs, which took three weeks before my car was returned. Then two days later another problem came up and the car was parked for two weeks until the shop had an opening for the repair. It's disappointing that the CPO car that we purchased wasn't thoroughly inspected as stated. We asked for help from the salesman that sold us the car. He was more defensive than helpful. We had to get the service manager involved, even through he wasn't aware of our problem, he did what he could to help. More

Outstanding customer service from the beginning of the purchase, until the delivery. In addition, the dealership continues to follow up to make sure I am understanding the new vehicle. purchase, until the delivery. In addition, the dealership continues to follow up to make sure I am understanding the new vehicle. More

Great service fast and efficient service very friendly and professional Mike was very helpful transparent made sure I knew that was going on and what time frame they would be finished and professional Mike was very helpful transparent made sure I knew that was going on and what time frame they would be finished More

Truly exceptional experience John Yarber was a tremendous help He went above and beyond to make sure everything was complete as for what I went to have serviced on my vehicle I will be definite tremendous help He went above and beyond to make sure everything was complete as for what I went to have serviced on my vehicle I will be definitely going back to have my vehicle serviced at Infiniti of Ontario and I will be asking for John Yarber to my service advisor More