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INFINITI of ONTARIO

Ontario, CA

4.9
2,215 Reviews
OUR MISSION We are a values-driven automotive retailing company, committed to doing Right Things Right, while caring for our employees and our customers. OUR VISION To revolutionize automotive retailing through integrity and excellence in everything we do.
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2192 Inland Empire Blvd

Ontario, CA

91764

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Showing 2,215 reviews

November 21, 2024

I recently brought in my 2019 QX50 for maintenance, and I want to recognize Brooke R., my service advisor, for her exceptional service. She provided outstanding support throughout my visit, taking the time t More

by LeoH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke Ranger
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2024

This dealership employs Sales Consultant, Walter Pituch & Service Advisor Mike Longridge, both of whom are exceptional. I've followed both from Riverside Infiniti, when it closed & they have provided superio More

by lordbullet
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
TJ Boldt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Pituch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Longridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Villareal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2024 -

INFINITI of ONTARIO responded

Thank you for taking the time to post your incredibly kind comments about Walter, Mike and your recent purchase experience. I also want to thank you for your years of continued support. I will be sure to share your comments with Mike and Walt, and I know how truly grateful they will be... Thank you again, Cordy Cerami

Nov 21, 2024 -

lordbullet responded

Trust me, you have at least two highly valued employees, & I come from a local government sector, where I had to do employee evaluations, so i believe I'm pretty good at judging character & performance.

November 16, 2024

Saul provided me with exceptional customer service. At no time did I feel pressured, and he addressed all of my requirements. Overall, the customer service was outstanding. He is a valuable asset to th More

by LKR3224
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Saul Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Boldt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2024 -

INFINITI of ONTARIO responded

Thank you for taking the time to post your recent purchase experience with Saul and TJ. I will make sure to share your review with them and I know how truly grateful they will be... Thank you again, Cordy Cerami

November 15, 2024

I have been going to this dealership for service of my Q70 for years and each and every time they are excellent. Communication and the quality of customer service is always top notch and their service wr More

by glenrock1926
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maritza Aguillard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joselyn Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2024 -

INFINITI of ONTARIO responded

Thank you for your continued support and super kind accolades about Maritza, Joselyn and the team. Your post will be shared with the entire team, and I know how much they will appreciate it. We look forward to seeing you again for your next maintenance needs... Thank you again, Cordy Cerami

November 08, 2024

Awesome experience! Everyone was wonderful and informative. Saul took his time to present me with all of my options and TJ was very friendly. He was extremely patient an More

by sophie.gaona909
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Olivia Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Boldt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Ranger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Saul
Nov 12, 2024 -

INFINITI of ONTARIO responded

Sophie, Thank you taking the time to post your 5 stars review about your recent purchase experience with Saul and TJ. I will be sure to share your post with them and the team, I know how truly grateful they will be... Thank you again, Cordy Cerami

November 04, 2024

Finance manager TJ Boldt was incredible. Great guy and it’s easy to see he has your best interest in mind. Sales representative Walter Pituch was outstanding. He was able to quickly find a v More

by Ruben B
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
TJ Boldt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Pituch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2024 -

INFINITI of ONTARIO responded

Ruben, Thank you for taking the time to post your 5 stars review and kind comments about TJ. I will make sure to share your post with him and I know how grateful he will be... Thank you again, Cordy Cerami

November 04, 2024

Brooke was stellar from the time I walked into my oil change appointment. She was very friendly and confirmed my services. After the inspection she came over to go over the list of items to fix on the ve More

by Aaron Reese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Aragon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Ranger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service tech Ryan Tuazon.
Nov 06, 2024 -

INFINITI of ONTARIO responded

Aaron, Thank you for your incredibly kind comments about Brooke and your recent service experience. I will be sure to share your post with Brooke and the service team, I know how much they will appreciate it... Thank you again, Cordy Cerami

November 01, 2024

I always received excellent service from Infiniti of Ontario for many years now for my 2009 Infiniti Ex35 and now with my 2024 QX60. My Service Advisor is Ms. Maritza Earle all this years. Ms. Earle is More

by Mel M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maritza Aguillard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2024 -

INFINITI of ONTARIO responded

Mel, Thank you for the years of support and for acknowledging our team member Maritza. I will make sure to share your kind post with her and I know how much she will appreciate it... Thank you again, Cordey Cerami

October 29, 2024

Leasing a car from this dealership was simple and enjoyable! A huge thank you to Mouris for being so straightforward, knowledgeable, and warm. I felt like we were dealing with a family member. TJ in More

by brenda.aragon26
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mouris Haddad
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Boldt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mouris Haddad, TJ Boldt
Nov 01, 2024 -

INFINITI of ONTARIO responded

Brenda, Thank you for the incredibly kind post about your recent purchase experience with Mouris and TJ. I know that you are going to love the new QX60, and we look forward to seeing you in service for your regular maintenance intervals... Thank you again, Cordy Cerami

October 28, 2024

Thank you Mr Tony for the great service and care of the car , much appreciated More

by Ericindah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Yarber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

INFINITI of ONTARIO responded

Eric, Thank you for your kind post and acknowledging Tony for his efforts. The entire team always appreciates a great 5-star review... Thank you again, Cordy Cerami

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