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INFINITI of ONTARIO
Ontario, CA
2,215 Reviews
OUR MISSION
We are a values-driven automotive retailing company, committed to doing Right Things Right, while caring for our employees and our customers.
OUR VISION
To revolutionize automotive retailing through integrity and excellence in everything we do.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 2,215 reviews
November 21, 2024
I recently brought in my 2019 QX50 for maintenance, and I want to recognize Brooke R., my service advisor, for her exceptional service. She provided outstanding support throughout my visit, taking the time t want to recognize Brooke R., my service advisor, for her exceptional service. She provided outstanding support throughout my visit, taking the time to thoroughly explain each service recommendation in detail, which I greatly appreciated. Thank you to Brooke for making this a positive experience. More
by LeoH
Employees Worked With
November 17, 2024
This dealership employs Sales Consultant, Walter Pituch & Service Advisor Mike Longridge, both of whom are exceptional. I've followed both from Riverside Infiniti, when it closed & they have provided superio Service Advisor Mike Longridge, both of whom are exceptional. I've followed both from Riverside Infiniti, when it closed & they have provided superior attention to all my needs. I do not like buying new cars; however, Walter does not play the usual car sales games, he cuts to the chase, gives the best possible deal, gives the best trade in value (which i previously checked against Car Max), & makes the whole process enjoyable. My wife & I have now purchased 4 Infiniti's from him & will never buy from any other sales person or dealership. More
by lordbullet
November 16, 2024
Saul provided me with exceptional customer service. At no time did I feel pressured, and he addressed all of my requirements. Overall, the customer service was outstanding. He is a valuable asset to th At no time did I feel pressured, and he addressed all of my requirements. Overall, the customer service was outstanding. He is a valuable asset to the company. More
by LKR3224
November 15, 2024
I have been going to this dealership for service of my Q70 for years and each and every time they are excellent. Communication and the quality of customer service is always top notch and their service wr Q70 for years and each and every time they are excellent. Communication and the quality of customer service is always top notch and their service writers are always exemplary and very knowledgeable. Maritza took care of me and my vehicle for this last service and she was friendly, caring and kept me informed constantly on the status of my vehicle. Joselyn assisted me with the pick up of my vehicle and she was very professional as well. I highly recommend this dealership!! More
by glenrock1926
November 08, 2024
Awesome experience! Everyone was wonderful and informative. Saul took his time to present me with all of my options and TJ was very friendly. He was extremely patient an Everyone was wonderful and informative. Saul took his time to present me with all of my options and TJ was very friendly. He was extremely patient and I'm very pleased with the service he provided me with. More
by sophie.gaona909
November 04, 2024
Finance manager TJ Boldt was incredible. Great guy and it’s easy to see he has your best interest in mind. Sales representative Walter Pituch was outstanding. He was able to quickly find a v Great guy and it’s easy to see he has your best interest in mind. Sales representative Walter Pituch was outstanding. He was able to quickly find a vehicle that fit my needs and budget. More
by Ruben B
November 04, 2024
Brooke was stellar from the time I walked into my oil change appointment. She was very friendly and confirmed my services. After the inspection she came over to go over the list of items to fix on the ve change appointment. She was very friendly and confirmed my services. After the inspection she came over to go over the list of items to fix on the vehicle in great detail. She made sure I was satisfied and helped me set my next appointment to fix some things on my Infiniti. My second experience at this dealership another 10/10 visit. More
by Aaron Reese
November 01, 2024
I always received excellent service from Infiniti of Ontario for many years now for my 2009 Infiniti Ex35 and now with my 2024 QX60. My Service Advisor is Ms. Maritza Earle all this years. Ms. Earle is Ontario for many years now for my 2009 Infiniti Ex35 and now with my 2024 QX60. My Service Advisor is Ms. Maritza Earle all this years. Ms. Earle is always professional, courteous, understanding and friendly and provide great consultation in regards to my car maintenance needs. It’s one of the reasons why I bought another Infiniti car. More
by Mel M.
Employees Worked With
October 29, 2024
Leasing a car from this dealership was simple and enjoyable! A huge thank you to Mouris for being so straightforward, knowledgeable, and warm. I felt like we were dealing with a family member. TJ in enjoyable! A huge thank you to Mouris for being so straightforward, knowledgeable, and warm. I felt like we were dealing with a family member. TJ in finance was amazing as well - everything was explained up front and in clear detail. I will recommend this dealership to many and will continue to come here for future leases/purchases as my sons begin to drive. TY Infiniti of Ontario! I am in love with my new QX60 -Brenda Aragon More
by brenda.aragon26
October 28, 2024
Thank you Mr Tony for the great service and care of the car , much appreciated car , much appreciated More
by Ericindah
Employees Worked With
