INFINITI of Norwood
Norwood, MA
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Yes, the dealership is good. I'm a bit disappointed in the required written review with a rating, and the lack of loaners, but Gene Robbins has been a rock star whenever I see him and the pandemic-induced the required written review with a rating, and the lack of loaners, but Gene Robbins has been a rock star whenever I see him and the pandemic-induced used car shortage as well as this particular rating tool are likely to blame for all downsides. More
Excellent sales and service experiences. I continue to be a loyal customer. This is probably the 8th vehicle that I have leased from the dealership. a loyal customer. This is probably the 8th vehicle that I have leased from the dealership. More
My representative Anthony did an excellent job i was very happy to have gone there to fix my vehicle thank you for the. Help I was given while there happy to have gone there to fix my vehicle thank you for the. Help I was given while there More
We continue to return again and again to INFINITI of Norwood and particularly to our car sales rep, Michael Howard, who actually makes car buying a fun and pleasurable experience, Michael Howard goes a Norwood and particularly to our car sales rep, Michael Howard, who actually makes car buying a fun and pleasurable experience, Michael Howard goes above and beyond each time we return to get a new lease. This time I decided to buy a used 2017 QX50 and I was very specific and demanding about both the exterior and interior color combo and wanted low mileage. Michael searched tirelessly to find the right car for me. I couldn’t be happier! He takes the time to make sure you understand particulars of your car before you drive off and always follows up to ensure 100% satisfaction. Manager Adam also went to bat for us during our car search. We are so appreciative of both Michael and Adam’s diligence and customer service approaches. Make Infiniti of Norwood YOUR dealership for the best in both sales and service customer satisfaction! More
Anthony Chirico, Fernando Diaz & Anthony Tippett Jr. , I've always had great experience with them. Seem to be very knowledgeable and keeps you informed about your vehicle. Great job guys. I've always had great experience with them. Seem to be very knowledgeable and keeps you informed about your vehicle. Great job guys. More
Dealing with the GM Adam was the most unprofessional experience I've ever had. The sales person Jason was great. Once negotiating numbers began, Adam stepped in and basically shoved Jason aside. The who experience I've ever had. The sales person Jason was great. Once negotiating numbers began, Adam stepped in and basically shoved Jason aside. The whole shopping experience went south with Adam's handling of pricing questions. Felt like I was at a used car dealership instead of an Infiniti dealership. Better and friendlier customer service at the other Infiniti dealerships in the Boston area. Your business isn't wanted here if you are looking for a decent deal. More
Michael was very patient with me when purchasing a vehicle, always showing me whichever cars i was interested it even if i wanted to drive it twice! Infinity norwood kept their promise to me saying th vehicle, always showing me whichever cars i was interested it even if i wanted to drive it twice! Infinity norwood kept their promise to me saying they would fix all exterior issues I noticed and wouldn't let me pick up the ride until everything was perfect! Even the finance manager was great! Mike was honest and upfront with me and gave me his honest opinion with the finance decisions i made and i left knowing i made the best decisions and with a great vehicle! Would recommend to anyone to buy their next vehicle at infinity or norwood! More
I purchased a vehicle with help from Adam Gianan. He was great during rhe whole process, from the test-drive to the delivery. He was very professional and friendly during the purchase. I would definitely re great during rhe whole process, from the test-drive to the delivery. He was very professional and friendly during the purchase. I would definitely recommend Adam to anyone looking to purchase a new vehicle. More
I bought vehicle from Jon he had car ready for me up front clean for test drive the process in terms of getting approved he have nice personality call me about 4 day with my registration ready to pick u front clean for test drive the process in terms of getting approved he have nice personality call me about 4 day with my registration ready to pick up will send family and friends to see him thanks for all More