INFINITI of Norwood
Norwood, MA
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First of all, I sent a request for a valuation of my trade in, a 2007 Lexus ES350. The reply I got told me if I wanted to get fair market value, go to NADA but if I wanted TOP DOLLAR I had to go in whic trade in, a 2007 Lexus ES350. The reply I got told me if I wanted to get fair market value, go to NADA but if I wanted TOP DOLLAR I had to go in which I did. I had seen an advertisement that included "ALL WHEEL DRIVE, LEATHER, MOONROOF, ALLOYS, BOSE CD CHANGER,CLIMATE CONTROL....THE LIST GOES ON AND ON!!!" When I got there the car was a "BASE" NO OPTIONS. Then they offered me 20% LESS than NADA trade in value. They knew I was driving over an hour to get there and fealt they didn't waste my time. STAY AWAY. The next day I bought an 08 Infiniti M35 WITH Bose and nav for $3K less at IRA toyota in Nashua. Thanks IRA. More
I leased my 2007 M35X from Norwood, even though I don't live near them, because they were the most straight foward and aggressive of the four Boston area dealers I talked to. Their initial offer was fair, live near them, because they were the most straight foward and aggressive of the four Boston area dealers I talked to. Their initial offer was fair, unlike other dealers that started very high, and they worked hard to get the business. My lease is now up and I was thinking about a buying the car off lease, but they made me aggressive offer on new lease for a 2010 and then competed with my local dealer to get the business. They are great to deal with. More
We picked up our new M35X last Wednesday and so far we both love the car. It really has it all over the 2008 Cadillac C.T.S. which we just traded. Our salesman, Mike Sweeney spent a couple of hours gettin both love the car. It really has it all over the 2008 Cadillac C.T.S. which we just traded. Our salesman, Mike Sweeney spent a couple of hours getting us familiar with the car, which we needed because of the programming involved. I'm sure that when service is needed, I'll be just as pleased as I have been thus far with the whole experience. I'm glad that we chose Infiniti of Norwood! More
Didn't feel like the salesman knew enough about the car. My questions were not answered. I feel like the keys were handed to me after I bought the car, and was left to figure out how to work it on my own. My questions were not answered. I feel like the keys were handed to me after I bought the car, and was left to figure out how to work it on my own. Was very discouraged to find that the car did not have a spare tire, and that I was told to go online to find one. I feel that if you are a salesman, you should have knowledge of what you are selling, not just trying to "close the deal". More
My infiniti lease was coming to an end and I had been looking around at all of the infiniti dealerships in the Boston area. After visiting several of them, test driving both the G and the M, I went back looking around at all of the infiniti dealerships in the Boston area. After visiting several of them, test driving both the G and the M, I went back to where I leased my previous infiniti at infiniti of Norwood. Knowing what I wanted, I found them to be the most up front and efficient during the negotiation phase. They knew I had done lots of looking around and we quickly arrived at a deal for a new M which wasn't even close to the best offer from the other dealerships. Save yourself a lot of time and money and go directly to infiniti of Norwood. More
Was able to walk in with an old car trade it in and leave with my new car in about 3 hours total. Can't ask for much more than that. I probably could have gotten a slightly better deal if I wanted to beat with my new car in about 3 hours total. Can't ask for much more than that. I probably could have gotten a slightly better deal if I wanted to beat them down on price over a longer period, but did enough research to know that I was getting a very good and fair deal. Only caveat, despite what your salesman tells you on the test drive, you do need excellent credit i.e. 720 score to qualify for the Infiniti finance extra special loans. Overall, great car buying experience, got what I wanted at a fair price in a very short period of time. More
The team at Infiniti Norwood was spectacular. I started looking at FX35's at dealerships within 200 miles of my home - to find one with the options I liked. There were several available. But when I visit looking at FX35's at dealerships within 200 miles of my home - to find one with the options I liked. There were several available. But when I visited Infiniti Norwood they took the time, and low key approach, to answer all my inquiries about the vehicle. Even though I wasn't in any rush to get a new vehicle, after a couple of visits and calls I decided moving ahead with the Norwood team was an easy decision. They answered all questions, suggested a few things to consider as I evaluated all my options, were available when I needed them (including quick email responses over the weekend - very attentive), and met all my needs. In short, it's almost like buying your next vehicle from a trusted friend. Give them team a shot at your business - they earned mine. And by the way, I traveled 100 miles to their dealership because it was worth it. More
Best experience that I have every had buying a car. From my initial visit to follow up visit to financing. Everyone was very professional and informative as well as friendly and with NO hard sell. Henry h my initial visit to follow up visit to financing. Everyone was very professional and informative as well as friendly and with NO hard sell. Henry has made the process very easy and has gone out of way to facilitate the buying process. The car is terrific and would highly recommend Henry and the dealership. More
I have been dealing with Norwood Infinity for several years. I leased a 2006 G35X, leased another G35X in 2008, purchased a 2006 G35X in 2008, turned in my leased 2008 G35X for a 2009 G37XS and purchased years. I leased a 2006 G35X, leased another G35X in 2008, purchased a 2006 G35X in 2008, turned in my leased 2008 G35X for a 2009 G37XS and purchased that 2008 for my wife. So in 3 years I have leased 3 cars and purchased two. I became a loyal client because of the outstanding sales team of Eric Amoah and Sales Manager Ken Hubbel plus Stephen Salemme, my Service Consultant. Sales were professional and easy going and service is the best I've had in over 40 years of owning cars. More
Kevine Lepine is the sales person that I spoke with by phone initially, and then dealt with throughout the transaction of purchasing a new 2008 Infiniti M35X at Norwood Infiniti. I also had spoken with s phone initially, and then dealt with throughout the transaction of purchasing a new 2008 Infiniti M35X at Norwood Infiniti. I also had spoken with several other Infiniti Dealers in the Boston area, but none were as thorough in their understanding of the detailed questions I had as Kevine was, and none were as able to answer questions relative to other competitive models I was considering. Kevine followed up in a timely fashion but was never "pushy" in my dealings with him. I would highly recommend that anyone considering an Infiniti contact Kevine personally, as he makes himself available and always gets back to you. I am totally satisfied with the purchase and the service I have received at Norwood Infiniti. Frank Miklavic Wellesley, MA More