INFINITI of Norwood
Norwood, MA
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Mike and the staff at infinity of Norwood made our purchase so easy. From the minute we walked in the door we felt like we were treated with respect. Usually buying a car is a terribly stressful event purchase so easy. From the minute we walked in the door we felt like we were treated with respect. Usually buying a car is a terribly stressful event but not with these guys. We never felt pressure and we always felt like mike was trying to get us the best deal and he did! We will be glad to make our next purchase with mike and the team. Thanks More
Christopher had recommended me to Jason in regard to the purchase of a new car. Chris, along with Kerry, Steven and the entirety of the service department have always taken the absolute best care of me and purchase of a new car. Chris, along with Kerry, Steven and the entirety of the service department have always taken the absolute best care of me and my G35X. I had received an offer to get into a G37X, and Chris referred me to Jason; giving Jason a background on me as a customer (frequent traveler for scheduled maintenance). Jason listened to my needs and requirements in regard to the car, as well as financially. He was awesomely professional and more than met the goals that I had outlined. Even after completion of the sale Jason was diligent in his follow-up efforts. This was a very commendable performance by the Infinity of Norwood sales and service team. Thank you, James D. Jones Marshfield, MA 781-454-9593 More
Mike was great and understood both what we were looking for and how we wanted to proceed with the transaction. No pressure and delivery of the car was really one of the best ever. Keep up the good work a for and how we wanted to proceed with the transaction. No pressure and delivery of the car was really one of the best ever. Keep up the good work and I would recommend both Infinity of Norwood and Mike to others. More
Infiniti of Norwood, MA is the best dealership to business with in Massachusettes. I just leased a brand new 2010 M35x, and the staff at this dealership made this transaction effortless. This is my business with in Massachusettes. I just leased a brand new 2010 M35x, and the staff at this dealership made this transaction effortless. This is my second purchase at Infiniti of Norwood, and without question, the new business purchase and lease department always gets what the customers wants. It is a great customer friendly delaership. More
I bought 5 cars in the last 11 years from Norwood rt-1 dealers and I can say the buying experience at Infiniti of Norwood was the best. The sales person Jason Cultrera was great to work with, smooth negot dealers and I can say the buying experience at Infiniti of Norwood was the best. The sales person Jason Cultrera was great to work with, smooth negotiation..treated with same attention and respect Before and After selling the car. I found some minor issues with the car after taking the delivery and Jason got them taken care by the service team immediately. I am impressed with the after sale attention they give to their customers. They are about 45 miles away for me and needs to pass other Infiniti dealers, but looking at their customer service, I feel like going there for all servicing needs. Highly recommended. More
I negotiated the price and options before arriving at the dealership. I received the price that I wanted and it was honored when I arrived. Once I arrived at the dealership the car and the options were prepa dealership. I received the price that I wanted and it was honored when I arrived. Once I arrived at the dealership the car and the options were prepared exactly as I specified. The staff was friendly and answered all my questions and addressed all my concerns. Took a little longer than I anticipated, but overall I was happy with the price, service and the car. More
Bought a used 2009 M35x (former rental) in March of 2010. Overall experience was very good. I've had bad experiences with car dealerships with their deceptive practices and hidden charges. Coming to Infiniti Overall experience was very good. I've had bad experiences with car dealerships with their deceptive practices and hidden charges. Coming to Infiniti of Norwood, I was expecting the same or worse, but I left there feeling that I got a good deal and there were reputable. The staff was sincere in getting my business by treating me with courtesy and respect. The sales manager, Adam Goldstein was helpful in getting me a good price, but the kudos go out to John McCarthy, the used car manager and in the service department Chris Musone, who went above and beyond AFTER the sale. We all want a good price and are happy when we get it, but it's the treatment after the sale which can make a customer a loyal customer. The business manager David Bingham was professional and made the financial transaction go very smooth and gave me a very good rate to boot. I even had a chance to speak to the general sales manager, Ken Hubbell, a few days after the sale and he was friendly and informative even though I was not there to buy. Overall a very good experience with my purchase and I highly recommend them. More
I bought a used 2009 M35x (former rental) in March of 2010. Overall experience was very good. I've had bad experiences with car dealerships with their deceptive practices and hidden charges. Coming to In 2010. Overall experience was very good. I've had bad experiences with car dealerships with their deceptive practices and hidden charges. Coming to Infiniti of Norwood, I was expecting the same or worse, but I left there feeling that I got a good deal and they were reputable. The staff was sincere in getting my business by treating me with courtesy and respect. The sales manager, Adam Goldstein was helpful in getting me a good price, but the kudos go out to John McCarthy, the used car manager and in the service department Chris Musone, who went above and beyond AFTER the sale. We all want a good price and are happy when we get it, but it's the treatment after the sale which can make a customer a loyal customer. The business manager David Bingham was professional and made the financial transaction go very smooth and gave me a very good rate to boot. I even had a chance to speak to the general sales manager, Ken Hubbell, a few days after the sale and he was friendly and informative even though I was not there to buy. Overall a very good experience with my purchase and I highly recommend them. More
I had ranked the Infinity M37x at the top of my list for a new car. Behind were the Acura RL, Audi A6 and Lexus GS. After test driving the car, I said I was interested in purchasing. Yaro immediately star a new car. Behind were the Acura RL, Audi A6 and Lexus GS. After test driving the car, I said I was interested in purchasing. Yaro immediately started by telling me the car was just out this week and selling at $1,000 over MSRP. That the price was firm. I said it was over my budget and that I would offer 2% above Invoice and a fair trade on my Lexus. Yaro went away and came back with a very high number and said it was "good for today only". The Sales Manager then came out and looked at my spreadsheet and said I didn't know what I was talking about. In a very demeaning way, he stated that the Invoice prices on NADA , Kelly and Edmunds were not accurate. (It was, in fact, calculated absolutely accutatly according to my Lexus dealer). After dissapearing for a while, he came back and said he could do 3.5% over HIS invoice and countered with a ridiculously low Trade-In. I said it was still way out of my budget and would have to pass. He said I should "step up" and pay the difference. I said no thanks, stood and offered my hand. He looked at it, turned and walked away. The next day, I went to the Lexus dealer. With very little discussion, they accepted 2% over the NADA Invoice for a GS 350 and gave me $400 less on the Trade-In that I asked for. I was treated respectfully and they took the time to explain the difficulties in determining how trade values were determined. The explanation was sufficient for me to compromise on the trade number. I purchased the car that day. If I was treated the same way at the Infinity dealer, I would be driving the M37 today. More
Arthur Kloack was the reason I purchased the 2007 M35 at Norwood Infinity. (By the way we love the car.) Arthur did exactly what he said he would do when he said it would be done. He did a great " Norwood Infinity. (By the way we love the car.) Arthur did exactly what he said he would do when he said it would be done. He did a great "sales presentation" and explained everything very well. This is the second Infinity I've bought at Norwood. (I'm keeping the 2000 Q45 for a third car) (I bought my first Infinity at Inskip and put 337,000 miles on it, then donated it) I checked your web site for availability of used M35's which made you my first stop. Your prices are very good, but your sales person made me comfortable and was totally professional. The choice to buy from Arthur was easy. When I get 100,000 + miles on the M35, I hope your service staff can match the professionalism of Arthur. (They did a great job when I last needed work done on the Q45) More