INFINITI of Norwood

I just purchased an Infinit FX35 at the Infiniti of Norwood and I had a great experience! Everything was quick and easy, and I am very glad with everything. By the time we sat down to discuss price, I Norwood and I had a great experience! Everything was quick and easy, and I am very glad with everything. By the time we sat down to discuss price, I was already signing the papers and we were able reach the monthly payments I was looking for without any hassle. This is the place to go. More

This is my second Infiniti. I have had both cars services at Infiniti of Norwood. The service is consistently aimed at satisfying the customer. I attribute the fact that rarely does anything fail in the car at Infiniti of Norwood. The service is consistently aimed at satisfying the customer. I attribute the fact that rarely does anything fail in the car to the regular maintenance schedule which Infiniti recommends and the quaklity of the work performed here. I took my first Infiniti to the selling dealer and was completely turned off by the arrogance of the service staff there. Infiniti of Norwood is the place to go. More

This dealership offers excellent customer service. The salesman was extremely nice and friendly and gave me all the information I was looking for. I have not found better prices anywhere. They work with salesman was extremely nice and friendly and gave me all the information I was looking for. I have not found better prices anywhere. They work with you to find a car to best fits your needs. I would highly recommend them to anyone. More

I submitted a request for a lease quote from Edmunds.com. I was happy to do this on-line since my visit at Infinity at Norwood a year ago was so unpleasant with an unfriendly sales group who ignored me for o I was happy to do this on-line since my visit at Infinity at Norwood a year ago was so unpleasant with an unfriendly sales group who ignored me for over 20 minutes. They were, however, enjoying each other's company but completely ignoring the intruding customer. When the salesman called me about the lease, he told me that this dealer was top-ranked in customer service but when I asked by whom, he did not know. He also promised to call me back with a price at a pre-arranged time and he never called. I called him later in the day and he vaguely remembered but offered no apology. His price was higher than other Infinity quotes but my main reason not to shop here (it is the closest to my home) is all because of the poor sales experience that seems to be repeated here in my two attempts to buy there. This is not a customer-focused dealer. More

I have had my 2003 Infiniti G35 serviced at Norwood since it was purchased. Kerry has gone above and beyond many times in order to make sure my car was 100% to my satifaction. Just as an example, my dr it was purchased. Kerry has gone above and beyond many times in order to make sure my car was 100% to my satifaction. Just as an example, my drivers side back door had some corrosion on the pillar, it was not coevered by warrenty, She contacted corporate infiniti and had them come out and look at the issue. SHe had them replace the entire door at no cost to me. EXCELLENT service. My experince has always been above anything I have had elsewhere. More

I purchased my SUV from Infiniti of Norwood, over 2 Years ago. My experience with this particular dealership has be excellent and the staff offers first class service to all it's customers. Specifically, t ago. My experience with this particular dealership has be excellent and the staff offers first class service to all it's customers. Specifically, the service department personnel who has always gone above and beyond to ensure that my car needs are met. For top quality service, and professionalism, I believe that this dealership sets the standards. More

She is very knowlegeable about the Infinity. I have been going to Norwood Infinity for many years. This is my third Infiniti. She is also very pleasant to speek to and when she delivers the bad news she doe going to Norwood Infinity for many years. This is my third Infiniti. She is also very pleasant to speek to and when she delivers the bad news she does it in a very pleasan way. I do feel that a charge for diagnostic evaluation of the problem is not fair for old customer. More

This is the best dealership I have ever been to!!! They take care of me every time I come in, wether that be once a year, or every 2 months. The staff is super friendly, and they are sure to remember your take care of me every time I come in, wether that be once a year, or every 2 months. The staff is super friendly, and they are sure to remember your name and face, the service is good and timely, and the price... well I have no complaints. I recommend anyone with an Infiniti to go to Infiniti of Norwood and really "experience" what it is like to have a wonderful dealership. More

I was dreading the experience of selecting and purchasing a new car. I had a great experience at Infiniti of Norwood. All their personnel were friendly and knowledgable. There was no b-s sales tactic or pres a new car. I had a great experience at Infiniti of Norwood. All their personnel were friendly and knowledgable. There was no b-s sales tactic or pressure. I was given time to think, and to do the test drives I needed to come to a decision. In particular, I commend Henry Esteve for making it all a positive experience. More

This was the most unprofessional manager I have ever dealt with. I attempted to iscuss some issues I had with his dealership like incomplete paperwork, loss of a payment I had made, and extra fees bein dealt with. I attempted to iscuss some issues I had with his dealership like incomplete paperwork, loss of a payment I had made, and extra fees being tacked on. His curt was response was to tell me to go elsewhere. Everyone was very friendly until they have your money. I would rather buy a used car off of e-bay from an unknow than to give my business to this sleazy manager. I strongly recommend that you look at other dealerships. More