INFINITI of Norwood

Arthur was exceptionally helpful in every way. The whole experience was wonderful...from text driving, car selection, pricing, financing and picking up my new car was "Easy". This is my first experience wi experience was wonderful...from text driving, car selection, pricing, financing and picking up my new car was "Easy". This is my first experience with Infiniti and I am very impressed. Arthur was professional, friendly, detail oriented and simply made it easy. Thank you! More

My experience with Infinity Norwood has been great. The customer service was excellent. Everyone there returned my phone calls and answered my questions in a timely fashion. They were all extremelly frie customer service was excellent. Everyone there returned my phone calls and answered my questions in a timely fashion. They were all extremelly friendly and not too aggressive which was comforting! They worked very hard to help me stay within my budget and get the best possible deal I could. They had my car ready for me, cleaned and thoroughly explained the mechanics of the car. I would definetely recommend the Infinity of Norwood dealership to others. All in all I had a pretty flawless experience with the company, thanks again! More

This was my first experince with Infiniti of Norwood and it has been a great one, Adam helped us through the entire process of buying the vehicle and has responded promptly and profressionaly to all our nee it has been a great one, Adam helped us through the entire process of buying the vehicle and has responded promptly and profressionaly to all our needs. Adam worked with us during the sales process as the sales person was on vacation and again during his day off helped us to schedule a service time to address a few small warranty issues. Overall our experince has benn great and we plan to buy our next vehicle through Infiniti of Norwood. More

From the start, Jason was great to deal with, then I was introduced to the single biggest ass**** I have met. Adam is the guy that gives all car dealers a bad name and as a result I walked out. I was spea introduced to the single biggest ass**** I have met. Adam is the guy that gives all car dealers a bad name and as a result I walked out. I was speaking to Jason a few days later and he asked for another chance to earn my business. Since Jason was so professional and easy to work with I agreed, with the condition they kept Adam away. This is when I worked with john. John is a sales manager and like Jason was really easy to work with and couldn't apologize enough for my prviously poor experience at the dealership. John was straightforward and while I could get the original deal I was looking for John thought outside the box and as a result I'm writing this from the very comfortable heated seart of my new m37. Then I met with Tom, Tom was part was a very simple process, he understood the numbers I was working and pit a deal sheet together that matched. All in all a great experience at infiniti of Norwood The only reason I couldn't check excellent is because of my initial experience. " way to go Adam, you sure knocked the ball out of the park" More

I was very busy with work and had to fit in looking for a new vehicle at the same time. Jason and Kevin were able to meet my needs in handling all of the details via email. Because I lived too far away, I new vehicle at the same time. Jason and Kevin were able to meet my needs in handling all of the details via email. Because I lived too far away, I wanted to hammer out the details before driving there. Jason went far above and beyond his duties. He actually offered to drive all the way from Norwood to my job in Boston so I could sign all of the paper work on a Friday afternoon. Everything we discussed prior to signing was in the paper work; no gimmicks, no hidden fees, no bait and switch, no upselling. Very classy individuals and top notch service. I will certainly be recommending them to all of my friends and family and look forward to purchasing my future vehicles there. The experience was definitely a sigh of relief from the typical stereo type of car salesmen being shady. Keep up the good work! More

I just leased my third Infiniti from Infiniti of Norwood, and I am quite happy with the process. I consider myself to be an educated customer, in that I do my research before walking in the door. This time and I am quite happy with the process. I consider myself to be an educated customer, in that I do my research before walking in the door. This time around, I was torn between the EX35 and a model from another manufacturer. Mike's no pressure sales helped to make my decision. He just provides the information that I ask for and he knows that I'll have to make the decision on my own. Always a pleasure doing business with Infiniti of Norwood and as long as the product is good, I'll continue to work with them in the future. More

My husband & I were very pleased and quite pleasantly surprised by Mike's friendliness, his knowledge, his experience and his overall enthusiasm when talking about his product. He was patient, we never surprised by Mike's friendliness, his knowledge, his experience and his overall enthusiasm when talking about his product. He was patient, we never felt rushed. He took plenty of time with us when we test drove the cars. He answered all of our questions and without reservation. Plus, he provided us with some statistical information and ratings about other makes & models of cars so that we truly understood Infinity's commitment to excellence. He is wonderful. Truly an asset to your team! He has restored our faith in your industry and specifically in car salesmen. Sincerely, Carol Ferullo More

My experience with Infiniti of Norwood was fantastic. Everyone I dealt with was excellent. I didn't feel pressured, and it was a very friendly atmosphere. The sales associate was very attentive and ans Everyone I dealt with was excellent. I didn't feel pressured, and it was a very friendly atmosphere. The sales associate was very attentive and answered all of my questions and was very patient. The lease deal I received was a great deal. I would recommened this dealership highly. More

i was happy that the service continued after the sale - it actually got better from the sales person.i was happy that the service continued after the sale - it actually got better from the sales person.i w it actually got better from the sales person.i was happy that the service continued after the sale - it actually got better from the sales person.i was happy that the service continued after the sale - it actually got better from the sales person. More

My experience with Infiniti of Norwood was one of the best car buying experiences I have had in my 40 years of buying and cars. I have been attracted to the infiniti line for years but it always seem to best car buying experiences I have had in my 40 years of buying and cars. I have been attracted to the infiniti line for years but it always seem to be just out of my reach. When I heard the advertised special on WEEI for the G25x Sedan, I figured it was like all other deals and they only had one car at that price in ugly green. Well, I was wrong, they had plenty of inventory to choose from and the the price and the deal was exactly what they said it was and no other dealer could come close. The sales person and sales manager were the best. they didn't push me and let me take my time at my pace to decide on the purchase and color and options. I don't think I'll be buying a car frrom anyone else in the near future. More