Back

INFINITI of Norwood

Norwood, MA

4.3
680 Reviews

866 Providence Hwy

Norwood, MA

02062

Directions

By Type

Showing 680 reviews

May 21, 2018

HELPFUL SERVICE I could not figure out my dvd players that were not installed at the factory. Anthony took the time to figure it out and explained it to me. He was pr More

by PATTY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Cultrera, Anthony Chirico
May 20, 2018

Shot wait ,fast service Short wait fast service , good quality fast and Efficient gray experience with Brandon!!! Always an excellent and thorough when I come in without no More

by MSALMILLIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Dailey
May 18, 2018

Service with a smile & refreshments Visited Infiniti of Norwood for a minor service, I always enjoy hanging out there. I got a free café mocha, look at magazines, use their Wi-Fi, and t More

by GHOST243283
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Sweeney, Fernando Diaz, Anthony Chirico, Brandon Dailey
May 18, 2018

Incredible Service My experience with Infiniti Norwood has never been shy of incredible on every level. The Service Staff exceeds my expectations each visit, from the po More

by RLOGAN05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Amoah, Nigel Desilva
May 18, 2018

Very misleading information regarding gas usage Not very knowledgeable, poor job of helping me with options at pickup. Misled on gas consumption, or just made it up , I complained and was met with i More

by JKOPP167
Customer Service
Recommend Dealer
No
Employees Worked With
Jason Cultrera
Jun 12, 2018 -

INFINITI of Norwood responded

Hello, We are sorry for the experience you had here with us. We pride ourselves on amazing customer service. We would like to recitify the situation and possibly get you the car you are looking for. Please reach out to sgreen@albrechtauto.com. Once again we apologize and we look forward to hearing from you soon!

May 16, 2018

Multiple car repairs Brandon and Terrance were professional and knowledgeable and communicated technical problems well. I left with a massive amount of work on my car and More

by MARYRENEECLARK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrance the mechanic with electrical and break expertise. , Brandon Dailey
May 15, 2018

Exclent! I've been servicing my vehicle there for a little over 2 years now, never had any issues with the service that was provided. For as long as I cont More

by SKYLIMA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Diaz, Anthony Chirico
May 15, 2018

Seamless and Outstanding! Outstanding service overall - attentive and proactive. I recently purchased a service package for my QX50 and I am very pleased with the consistent se More

by AUREAALEXANDER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Chirico
May 15, 2018

Nice job Took care of my issue in a timely and professional manner The team worked with us and managed things in a timely and effective manner More

by S_PIERCE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Howard, Adam Goldstein, Brandon Dailey
May 14, 2018

Great service They where very friendly, attentive & professional. I didn’t have to wait long and they took care of my needs. I would definitely recommend them. More

by DIMBIMBO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nigel Desilva
...
56
...