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INFINITI of Norwood
Norwood, MA
680 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 680 reviews
June 05, 2018
Poor service Came in for oil and filter change with car wash. Was told I needed new brakes. Asked if they would be done by 5 if I did the brakes answer was yes at Came in for oil and filter change with car wash. Was told I needed new brakes. Asked if they would be done by 5 if I did the brakes answer was yes at 5:30 car was still not finished. At 5:45 after pushing service to finish car was delivered back to me unwashed and interior had dirty handprints all over I.T so I left with a dirtier car than I started with. Also, the service waiting area did not have cell service so I was unable to work while waiting for my car. More
by mmschafer
Verified CustomerEmployees Worked With
Brandon Dailey
June 05, 2018
Great experience: Fast, efficient, comfortable I have now leased 4 Infiniti vehicles from Infiniti of Norwood, and intend to remain a customer in the future. I love my new Q50 Red Sport, and the ex I have now leased 4 Infiniti vehicles from Infiniti of Norwood, and intend to remain a customer in the future. I love my new Q50 Red Sport, and the excellent team at Infiniti of Norwood made the lease process easy and stress-free. My sales person, Jon McGaw, and sales manager Adam Goldstein, did a great job tracking down the car I wanted and made everything comfortable, fast and efficient. More
by Wayne
Employees Worked With
Jon Mcgaw, Adam Goldstein
June 05, 2018
Recent Service I always enjoy the people I work with at Infiniti of Norwood. Their service department is outstanding!! If anyone is looking for a high quality, rel I always enjoy the people I work with at Infiniti of Norwood. Their service department is outstanding!! If anyone is looking for a high quality, reliable brand, which represents great value, you should consider an Infiniti and specifically, Infiniti of Norwood. The operating costs are a fraction of Mercedes, BMW or Audi. More
by CWH0
Employees Worked With
Fernando Diaz, Nigel Desilva
June 05, 2018
Professionals and easy to do business with I would highly recommend Infiniti of Norwood. Very professional and easy to business with. Both Mark and ADAM made my buying experience quick and eas I would highly recommend Infiniti of Norwood. Very professional and easy to business with. Both Mark and ADAM made my buying experience quick and easy. More
by JIMSHEEDY
Employees Worked With
Mark Smith, Adam Goldstein
June 04, 2018
A+ experience My wife and I have now leased six Infiniti vehicles from Infiniti of Norwood, and intend to remain loyal customers in the future. We love the cars, a My wife and I have now leased six Infiniti vehicles from Infiniti of Norwood, and intend to remain loyal customers in the future. We love the cars, and the excellent staff at Infiniti of Norwood makes the process of changing cars easy and stress-free. More
by MIROLLO
Employees Worked With
Michael Sweeney, Michael Howard, Fernando Diaz
June 04, 2018
Great service experience! As always, Anthony Chirico was very detailed and professional with my service request! Anthony is the main reason why I choose Infinity of Norwood for As always, Anthony Chirico was very detailed and professional with my service request! Anthony is the main reason why I choose Infinity of Norwood for my car service needs. More
by WMADDEN0
Employees Worked With
Anthony Chirico
June 01, 2018
How you would want to be treated but not what you expect This was our first experience at infinity but not with buying a car so we had something to compare it to. We felt attended to and respected. The sales This was our first experience at infinity but not with buying a car so we had something to compare it to. We felt attended to and respected. The salesman knew this car well and inspired confidence in the product. We felt like things moved along at a good pace yet we weren’t rushed. We very much appreciated the non high pressure sales environment. We left and returned twice before buying the car. Each time was the same excellent service. Thank you! More
by Tina
Employees Worked With
Mark Smith, Michael Howard, Adam Goldstein
June 01, 2018
Best Infiniti dealership in New England Excellent service my service advisor was nice and polite Replaced my passenger side weather stripping was seen less than and hour ! Also had my center Excellent service my service advisor was nice and polite Replaced my passenger side weather stripping was seen less than and hour ! Also had my center console screen replaced under warranty. Overall service 10/10 More
by mikevandrade
Employees Worked With
Eric Amoah, Anthony Chirico, Aaron Huntington
May 31, 2018
Great service We were impressed with the service, and cleaning of the car as an extra bonus. Unfortunately, the Tech must have hit the top of the door panel with a We were impressed with the service, and cleaning of the car as an extra bonus. Unfortunately, the Tech must have hit the top of the door panel with a razor knife when installing the visors. There is a small cut that was not there before. I have contacted the Service manager Nigel and left my call back number. I received a call back from Nigel. They are going to take care of the issue. Thank you More
by BILLk
Employees Worked With
Nigel Desilva
May 31, 2018
Great service Brandon went above and beyond to ensure I was in and out quickly and efficiently. He could not have been more accommodating, yet he was never annoying Brandon went above and beyond to ensure I was in and out quickly and efficiently. He could not have been more accommodating, yet he was never annoying or in my face. More
by PAULWIRTA
Employees Worked With
Brandon Dailey
