INFINITI of Norwood
Norwood, MA
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Great experience and great price Went there to look and hours later went home with a brand new vehicle. Couldn't pass up a great deal with great people. Our salesman Jon was excellent Went there to look and hours later went home with a brand new vehicle. Couldn't pass up a great deal with great people. Our salesman Jon was excellent and unfortunately we wont be needing a car any time soon considering I got a 2019 vehicle, but if I did I would go back to this dealership. Thank you. More
Blown tire Needed a new tire due to a flat tire on a Friday. Unable to locate my tire locally. Special order was going tom cause me to have to wait 5-6 days at a Needed a new tire due to a flat tire on a Friday. Unable to locate my tire locally. Special order was going tom cause me to have to wait 5-6 days at a tire places near me. Called Infiniti and they put me in the next morning and accommodated as expeditiously. Thank you to Ken Hubbell and Nigel Desilva. Had a wedding to travel to Maine and needed the tire done quickly. As always so helpful. Thanks again More
Very good Always a good experience.Vehicle is always clean and always completed in a reasonable time frame. The people are always pleasant and knowledgeable and Always a good experience.Vehicle is always clean and always completed in a reasonable time frame. The people are always pleasant and knowledgeable and eager to help. I have no affiliation with this dealership. More
New lease Process was quick, and easy. This is my second lease with Infiniti Norwood and I really appreciated the professionalism, no nonsense and absolute clar Process was quick, and easy. This is my second lease with Infiniti Norwood and I really appreciated the professionalism, no nonsense and absolute clarity from everyone I dealt with. I have enjoyed being a customer for the last 3 years and am glad to be continuing my relationship with this dealership. More
QX50 buyer Michael Howard was very knowledgeable and answered all my questions. He demonstrated the car features very well. He was pleasant, attentive, prompt a Michael Howard was very knowledgeable and answered all my questions. He demonstrated the car features very well. He was pleasant, attentive, prompt and interested in what I wanted in a crossover vehicle. Thank you, Michael More
Exemplary Customer Service Fernando is a class act. From explaining what would be done straight through to the checkout process, Fernando eased my fears and made me feel truly w Fernando is a class act. From explaining what would be done straight through to the checkout process, Fernando eased my fears and made me feel truly welcome at the Dealership. I wish more people in the Customer met service world were exactly like him. A true gem! More
Great service department! I recently serviced both of my vehicles at Infiniti of Norwood-the experience overall was great. Quick turnaround, quality service, great customer ser I recently serviced both of my vehicles at Infiniti of Norwood-the experience overall was great. Quick turnaround, quality service, great customer service, and reasonable prices made the experience enjoyable and feasible with my busy schedule. More
The best service center I have dealt with Infiniti of Norwood for over 25 years. They are efficient, professional, and very accommodating. They have always been a pleasure t I have dealt with Infiniti of Norwood for over 25 years. They are efficient, professional, and very accommodating. They have always been a pleasure to work with. More
Flat tire and oil change Brandon and service took great care of me when I showed up with a flat. Dropped my car and gave me a loaner and I was out of there in 15minutes. Also Brandon and service took great care of me when I showed up with a flat. Dropped my car and gave me a loaner and I was out of there in 15minutes. Also gave me a sticker, oil change, fixed a recall and gave her a wash along with changing the tire and a rotation. Great service by the guys. More
Adjust parking brake My inspection for yearly sticker failed due to faulty parking brake. I called and got an immediate appointment. The brake was adjusted at no charge. My inspection for yearly sticker failed due to faulty parking brake. I called and got an immediate appointment. The brake was adjusted at no charge. I returned to the original station and got my sticker. More