INFINITI of Norwood
Norwood, MA
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They are very and good. I like this place and the service they’ve have provided. they’ve have provided. More
It is very well run. The staff is very informed, responsible, and communicate very well with customers. Repairs are completed on time and with very good outcomes. responsible, and communicate very well with customers. Repairs are completed on time and with very good outcomes. More
Wife brought car in for service for the first time ever, I have always brought it I before. This time the car developed a rattle in the front end that wasn't there before an oil change. I'm convinced these I have always brought it I before. This time the car developed a rattle in the front end that wasn't there before an oil change. I'm convinced these people damaged the bushings in the front end so they could repair them. They also wanted an hour diagnostic time to reset a light on the dash and a Google search showed me how to do it in about 5 minutes. Be wary of this service department. I wrote the GM and never received a response when this incident initially happened. More
Best experience ever! We recently bought a certified pre-owned Infiniti from Infiniti of Norwood. The car was listed online at a fair price and looked immaculate. We worked with Michele, Adam, Adam G, pre-owned Infiniti from Infiniti of Norwood. The car was listed online at a fair price and looked immaculate. We worked with Michele, Adam, Adam G, and Mike. Michele was extremely responsive, negotiated the price without handing me off to multiple people, and coordinated a test drive. Adam brought the vehicle to us for a lengthy test drive. The car did not disappoint and Adam is the best! He thoroughly answered questions and demonstrated all of the car's features. We were not pressured to rush through the process or buy add-on services. When I asked for pricing for an extended warranty, Mike in Finance provided a better deal than we could negotiate with a third party. The bumper-to-bumper warranty on this pre-owned car is more extensive than warranties for new cars we considered. Michele was scheduled out of the office the day I was ready to purchase the car but, she coordinated with Adam Goldstein, the general manager, to close the deal. Infiniti of Norwood carries top-of-the-line vehicles, provides exceptional service, and is an incredible team. We highly recommend Infiniti of Norwood! More