INFINITI of Norwood

Great service. Great know how. Quick and courteous service. All around awesome experience from the fast effective service to the comfortable amenities and ability of the service team and mechanics to work with All around awesome experience from the fast effective service to the comfortable amenities and ability of the service team and mechanics to work with the customers needs and desires. Well done. And to boot they wash your car too. Thank you for the awesome service 😎🤘 Jeffrey PS. Anthony and Kiko are the best. More

Love my new car Jon McGaw very nice and helpful sales man he's trying to get everything done that I need I hope by tomorrow everything will be done. Jon McGaw very nice and helpful sales man he's trying to get everything done that I need I hope by tomorrow everything will be done. More

They lived up to their reputation My sister has had a great relationship with this dealership and had recommended that I visit Infinity of Norwood when I needed a new car. Now I unders My sister has had a great relationship with this dealership and had recommended that I visit Infinity of Norwood when I needed a new car. Now I understand why. It was the most pleasant, stress-free experience I have ever had when purchasing an automobile. Every person we dealt with was attentive and knowledgeable. Our salesperson, Victor Viera, was the ultimate professional...a true pleasure to do business with. I am so grateful for this fantastic experience, and I could not be happier with my new QX50. More

Best Of The Best I purchased my first Infiniti to experience luxury. Infiniti of Norwood offers a level of service to mimic their products, absolute luxury! They hav I purchased my first Infiniti to experience luxury. Infiniti of Norwood offers a level of service to mimic their products, absolute luxury! They have a customer for life with me. More

Good customer service, terrible pricing on parts The service department is pretty nice at Infiniti or Norwood, I feel as if they are honest in what they observe and tell you the truth. I worked with The service department is pretty nice at Infiniti or Norwood, I feel as if they are honest in what they observe and tell you the truth. I worked with Anthony in my last visit - he is fantastic! My only issue is the pricing of certain parts is absurd - especially for a 10 y/o G37. For example, y-pipe replacement (~$1200 - you can get a superior exhaust kit, not just y-pipe, at this price point), 1 single-piston rear driverside caliper (non-sport) (~$1200, and now must recently $800... again you can get an entire kit at this price point and why are prices changing?). So not only are the prices insanely high for your run-of-the-mill parts that aren't of any higher quality than a Camry but will change depending on the day you ask them or its recommended to you. So if you're okay with burning your pockets, you will do just that on important part replacements. Otherwise fluid replacement, alignment and things of that nature, I think, are priced reasonably. More

Victor is knowledgeable and attentive to details. Sales person Vito. was attentive, courteous. He was specific to details and convincing. Vehicle deliver as promised. Victor took his time to explai Sales person Vito. was attentive, courteous. He was specific to details and convincing. Vehicle deliver as promised. Victor took his time to explain vehicle functions. More

Friendly Service I was recommended to this location by an acquaintance of George Sr. and was very pleased with the friendliness of the staff. I worked directly with Vi I was recommended to this location by an acquaintance of George Sr. and was very pleased with the friendliness of the staff. I worked directly with Victor to select the right vehicle for me and he was very communicative throughout the entire process. More

Awesome!!! I bought my used 2018 Q50 Red Sport and Mike Sweeney, Anthony Chirico, Ken Hubbell and Brian Pollack were very knowledgeable, fair and honest with the I bought my used 2018 Q50 Red Sport and Mike Sweeney, Anthony Chirico, Ken Hubbell and Brian Pollack were very knowledgeable, fair and honest with the entire process! I bought my new G37X Sport from Mike Sweeney 5 years ago and Anthony Chirico has been my service person for the last 5 years and both Mike and Anthony have provided me with outstanding A+ customer service! More

Real professionals and a surprisingly pleasant experience. After visiting other dealerships I went to Infinity of Norwood and the difference was night and day. My friend recommended seeing "Big Mike" Mike Howa After visiting other dealerships I went to Infinity of Norwood and the difference was night and day. My friend recommended seeing "Big Mike" Mike Howard and right away I knew why. He is not the usual high pressure sales rep but a true professional sales person. He took the time to hear our wants in a car and then educated us first about the Infiniti models. Next he showed us what would fit our needs, not the usual bait and switch. He spent the time with my wife to make sure all of her concerns were taken care of. I had spent the past 30 years in sales selling big ticket items and also managed several dealers in New England so I explained this to Mike and he understood so when the time had come to make the deal we cut to the chase and everything went quickly with very little back and forth, which is the way it should be. I feel that we both made out well, he sold me a car and got a customer that would definitely come back and also recommend him highly and I was happy with the deal. The follow up after the hand-shake so far is superb. You cannot ask for more and I actually enjoyed the buying experience. More

Easy and Anthony is great Norwood is by far the most friendly Infiniti dealer. Anthony is the best! Service was done in a timely manner and was able to get an appt the same day Norwood is by far the most friendly Infiniti dealer. Anthony is the best! Service was done in a timely manner and was able to get an appt the same day More