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INFINITI of Northern Kentucky
Fort Wright, KY
354 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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354 Reviews of INFINITI of Northern Kentucky
July 26, 2021
I was under the impression that I would get a rental car every time we came in and or a shuttle ride. I also thought according to the email that they were going to rotate the tires, replace the wiper blades every time we came in and or a shuttle ride. I also thought according to the email that they were going to rotate the tires, replace the wiper blades and engine air filter. Only thing that was done was an oil change. More
by FELDKAMPA
Verified CustomerEmployees Worked With
Daryle Morris
July 22, 2021
brian was thorough and welcoming for my first visit.he brian was thorough and welcoming for my first visit. he did exactly what he said he would do in the time frame he said he would do that. brian was thorough and welcoming for my first visit. he did exactly what he said he would do in the time frame he said he would do that. More
by DEBBIEMCC92
Employees Worked With
brian
July 19, 2021
Great experience. Service was fast and everything was done at a satisfactory level. Lounge are was nice and the coffee was great as well. Excellent. done at a satisfactory level. Lounge are was nice and the coffee was great as well. Excellent. More
by Stephen23
Employees Worked With
Mike Wilson, Daryle Morris
July 15, 2021
The staff are always friendly, efficient and timely. They are very knowledgeable and inform customers of every detail and seem to work hard to explain everything. are very knowledgeable and inform customers of every detail and seem to work hard to explain everything. More
by CHRYSTAL_OSBORNE
Employees Worked With
Mike Wilson
July 12, 2021
Overall a very good experience. Lesile Sauls from Sales was great. I found exactly the Jeep I was looking for at Infiniti. Professional friendly service. was great. I found exactly the Jeep I was looking for at Infiniti. Professional friendly service. More
by MARY.PFEFFER
Employees Worked With
Casey Head, Leslie Sauls
July 12, 2021
Service was excellent. Brian Class went out of his way to provide a professional experience with the repair and communication. He also provided a loaner vehicle to accommodate us while our vehicle was in to provide a professional experience with the repair and communication. He also provided a loaner vehicle to accommodate us while our vehicle was in the shop. More
by KING4ROCK
Employees Worked With
Brian Class, Mike Wilson
July 01, 2021
We did the credit application online so when we arrived at the dealership everything was ready to go and all we had to do was sign the paperwork. It was fast and easy. at the dealership everything was ready to go and all we had to do was sign the paperwork. It was fast and easy. More
by MICHELLE.BAUER
Employees Worked With
John Jorge, Casey Head, Mike Wilson, Marcus Powell, Andrew Jones
June 29, 2021
I advised Service Advisor re Synthetic Oil Change Special $69.95 (now is $59.95) plus tire rotation but was given bill for $158.07 See below Thank you for taking care of this issue. You are certainl $69.95 (now is $59.95) plus tire rotation but was given bill for $158.07 See below Thank you for taking care of this issue. You are certainly a Five Star rating. See you next time! More
by GNORDMEYER2039
Employees Worked With
Mike Wilson, Marcus Powell, Daryle Morris
