INFINITI of Northern Kentucky

Professional and patient!! Casey takes the time to get to know you and really help you figure out what your looking for. He was very patient and professional. Highly recommend Casey takes the time to get to know you and really help you figure out what your looking for. He was very patient and professional. Highly recommend him and his team. More

Mmike wilson gave excellent service very professonial . because of the service I receive when I took my car in for service. I was very please with the service and the length of time I had to wait for my car because of the service I receive when I took my car in for service. I was very please with the service and the length of time I had to wait for my car. More

Awesome experience The entire team was awesome during the whole process and we love our new car!!! Friendly negotiations and no pressure selling made the experience To The entire team was awesome during the whole process and we love our new car!!! Friendly negotiations and no pressure selling made the experience Top notch Thanks Bob and team!!! More

Like any other dealership They took care of me, was professional to me and my family. Place was not that busy for a saturday morning but once deal was agreed upon, it was like They took care of me, was professional to me and my family. Place was not that busy for a saturday morning but once deal was agreed upon, it was like 90 minutes awaiting for paperwork and I was paying cash. that has to change for them to an elite place. nothing special nothing to dreary..a rating of a three stars for B-. I say that because of the extra time it took when it should be much quicker. other than that everybody i dealt with was just fine as a dealership should be. More

Q50 purchase Bob was great to work with and made the experience a fast and pleasant one! The finance team was also very diligent in quickly completing the deal! Bob was great to work with and made the experience a fast and pleasant one! The finance team was also very diligent in quickly completing the deal! Thanks Infiniti NKY! More

Oil change I came in for an oil change, said it would be about an hour. I don’t remember the gentlemen’s name but was very friendly. I came in for an oil change, said it would be about an hour. I don’t remember the gentlemen’s name but was very friendly. More

Awesome service!!! When I arrived at the Northern Ky dealership the vehicle I wanted to test drive was ready for me in several different colors. I test drove one and re When I arrived at the Northern Ky dealership the vehicle I wanted to test drive was ready for me in several different colors. I test drove one and returned to pick out which color I wanted. Stephen Tevis and Credo Bizimana were awesome in customer service! Credo answered all my questions and helped me decide what vehicle to choose. Thank you guys! More

Regular Maintenance It was very easy to schedule my service appointment, and when I got there the meditatively took my car back to be serviced. They have an excellen It was very easy to schedule my service appointment, and when I got there the meditatively took my car back to be serviced. They have an excellent waiting area with Starbucks coffee (always a plus). More

Awesome Service Excellent service, great communication, friendly staff and good pricing, not to mention great location right off I-75. They gave me a complimentary c Excellent service, great communication, friendly staff and good pricing, not to mention great location right off I-75. They gave me a complimentary car for almost a week while they were repairing my car. I would highly recommend this dealership for service! More

Excellent service including concierge. Excellent friendly service. Happy to have them in NKY. Enjoy taking advantage of the concierge service. Very nice, new facility. Love my Infinity. Excellent friendly service. Happy to have them in NKY. Enjoy taking advantage of the concierge service. Very nice, new facility. Love my Infinity. (You shouldn't include a 25 word minimum for this). More