789 Reviews of INFINITI of Nashua - Service Center
Great service --- a bit pricey but worth it! Grewat loaner program. Friendly, knowledgeable people. I missed my scheduled morning appointment - my fault, I flat out forgot - and they called me, resch loaner program. Friendly, knowledgeable people. I missed my scheduled morning appointment - my fault, I flat out forgot - and they called me, rescheduled for later in the day, and still made a loaner available to me. Outstanding! More
Outstanding service, always very friendly and very professional, it is the first dealership where you feels that your money are well spent and you did not get overcharged. I drive 25 miles from MA to professional, it is the first dealership where you feels that your money are well spent and you did not get overcharged. I drive 25 miles from MA to get my car service there. Many thanks to Gus and Brent!!!!!! More
Gus always displays a friendly and helpful demeanor. I now count him as a trusted advisor about my G35. Anyone with Infiniti service questions should speak to Gus, he takes the time needed to ensure you u now count him as a trusted advisor about my G35. Anyone with Infiniti service questions should speak to Gus, he takes the time needed to ensure you understand the issue and how it is being corrected in the most expedient and cost effective way possible. More
I found the Infiniti dealership staff to be very accommodating, friendly and the experience was better than I anticipated. The only thing that surpised me was the shipping fee I was charged for the accommodating, friendly and the experience was better than I anticipated. The only thing that surpised me was the shipping fee I was charged for the part I needed. I guess I just assumed that as a parts and service center, that cost would be absorbed by the dealership. More
Our experience was very good, just short of great. Infiniti is a premium brand and their pricing is commensurate, but they also delivered an appropriate experience. There sales and service facilities Infiniti is a premium brand and their pricing is commensurate, but they also delivered an appropriate experience. There sales and service facilities are not in the same location, which is a little annoying, but ultimately irrelevant I guess. If someone wants and Infiniti, I would have no problem recommending them. More
I purchased my G35X three years ago and the sales experience was great but what has realy made an impression on me has been the service. The service team is very professional, friendly and helpful. experience was great but what has realy made an impression on me has been the service. The service team is very professional, friendly and helpful. I have a lot of miles on it (73,000) so have had several visits for routine maintenance and minor repairs. The staff schedules the drop off time so I never have to wait, the car is always ready when promised and the car is always washed and the interior cleaned. They provide detailed information on the work done and the status on wear items like tires and brakes. You can be confident that only the work that is needed is being done. My car still runs like new. More
I service requirements for my two Infiniti vehicles from a Danver's Mass dealership to Infiniti of Nashua after receiving poor service at the Danver's dealership (work had to be redone on several service ap a Danver's Mass dealership to Infiniti of Nashua after receiving poor service at the Danver's dealership (work had to be redone on several service appointments). My experience at Infiniti of Nashua has been great. Service is done right the 1st time; work is done on schedule; and is done at the quoted prices. Service rep's, especially Jack and Dale, have been extremely helpful in scheduling appointments and in explaining requirements and options. I would highly recommend the service department at Infiniti of Nashua. More
The service department at Infiniti of Nashua is top notch. I would not go anywhere else for service. They are 100% committed to the customer. They make me feel like I am part of the family. A+++++++++ notch. I would not go anywhere else for service. They are 100% committed to the customer. They make me feel like I am part of the family. A+++++++++ rating all around. In all my years of owning cars, I have never had the positive experience I have at Infinit of Nashua. It is consistent. I have NOTHING negative to say. They are awesome!!!! More
Infinity of Nashua's svc dept sets a standard for everyone else to meet, not just car dealers. Everyone in the dept that I've worked with is highly competent, friendly, and does their job with a lev everyone else to meet, not just car dealers. Everyone in the dept that I've worked with is highly competent, friendly, and does their job with a level of professionalism that leaves me happy every time I visit. More
Just a note about the service at Infiniti of Nashua which we have enjoyed since 2006. When we made the move from a Lexus to an M35X, we met the team of Gus, Jack and Dale. We originally thought the Lexus se we have enjoyed since 2006. When we made the move from a Lexus to an M35X, we met the team of Gus, Jack and Dale. We originally thought the Lexus service was impressive but it does not come close to the care we have received from the team at Nashua Infiniti. They have provided us with the best personal service as well as maintaining our cars. They are not only the service team for our cars but also have become friends. This type of personal service will keep us loyal to Nashua Infiniti. More