INFINITI of Nashua - Service Center

Nail in tire. When I realize I had a nail in my tire I called for an appointment. They got me in right away within an hour. They had me in and out within a reasonab When I realize I had a nail in my tire I called for an appointment. They got me in right away within an hour. They had me in and out within a reasonable amount of time. More

Concerns The reason I gave the review I did was because I felt the service person wasn't quite knowledgeable about what parts my vehicle requires. All I came The reason I gave the review I did was because I felt the service person wasn't quite knowledgeable about what parts my vehicle requires. All I came in for was an oil change. She was trying to tell me that my vehicle needed synthetic oil. Had I not been an informed consumer, there's a good chance I would have signed off on it. I explained to her that my type of vehicle/engine didn't need that type of oil. She left the room and a minute later came back and said I was correct. Had I just went with her recommendations, my car now would require synthetic oil, always. Granted, it's not the most expensive Infiniti there is, but it is mine that I bought there three & half years ago. So I do try and take care of it. I'm not trying to get the service person in trouble, but I do feel this is a teachable moment. I'm beginning to question whether or not I'll be back to this location for my vehicle's needs. More

Service Dennis was wonderful to work with. He Me notified of all the repairs being done to my car and was able to get me a loaner car while my car was being Dennis was wonderful to work with. He Me notified of all the repairs being done to my car and was able to get me a loaner car while my car was being worked on. He was friendly and efficient. Five stars. More

Timely, Correct I went in to get another key on a used car I bought. I wasn't greeted with, "would you like us too, how about this..." Just what needed to be done. I I went in to get another key on a used car I bought. I wasn't greeted with, "would you like us too, how about this..." Just what needed to be done. I was told I had a recall you they took care of it in less than 30 minutes. Awesome service and very personable More

Great service as always Jeremy greeted me with a cheerful smile while guiding me into the bay and then the waiting area. Victor was very courteous, efficient, and attentive Jeremy greeted me with a cheerful smile while guiding me into the bay and then the waiting area. Victor was very courteous, efficient, and attentive to the service needs of my QX50 at 10,000 miles. Excellence in service is routine at Infiniti of Nashua and their new building makes it an even more pleasant experience. More

Awesome!!! Always a pleasure to do business with and Dennis is always very helpful and knowledgeable. Waiting room always clean and stocked with goodies. If I Ha Always a pleasure to do business with and Dennis is always very helpful and knowledgeable. Waiting room always clean and stocked with goodies. If I Had any negative it would be with the loaners not being filled up. First time I have ever been given a loaner not topped off. More

Nine Infiniti QX80 Aug 2018 Excellent Service as always. Victor is great to work with. Everything was completed on time and within budget. Car rides like new and the detail ser Excellent Service as always. Victor is great to work with. Everything was completed on time and within budget. Car rides like new and the detail service both inside and out was immaculate. More

Great service nice dealership The dealership is very nice inside, featuring a waiting room and coffee. Dennis was great to work with and always made sure we are happy with the serv The dealership is very nice inside, featuring a waiting room and coffee. Dennis was great to work with and always made sure we are happy with the service. We’re very happy with our experience! More

Excellent friendly service! This was my first time visiting the Infiniti Nashua service center. Not being familiar with the initial process, I was greeted by a very pleasant empl This was my first time visiting the Infiniti Nashua service center. Not being familiar with the initial process, I was greeted by a very pleasant employee after parking my vehicle and instructed to drive my vehicle into the entrance area. There I was also greeted and directed to the waiting area after letting them know I had a appointment. After a very short wait, I was greeted by Dennis, who quickly set me up for my vehicle getting all the service needed for this visit. At about 4:15 in the afternoon, Dennis called me and let me know my vehicle was ready to pick up. I could go on in detail, but the bottom line is that from start to finish my recent service visit was excellent. All of the staff that I met were friendly, efficient and knowledgeable. The new service center is very clean and well set up for efficient service.and customer comfort. I am a pleased customer. More

Oil and filter change; new tires,; suspension work Excellent service and very friendly service helpers Very nice place to wait for service to be completed. Nice coffee, tea, and pastries and fruit. Excellent service and very friendly service helpers Very nice place to wait for service to be completed. Nice coffee, tea, and pastries and fruit. Wonderful atmosphere. More