INFINITI of Nashua - Service Center

Oil change Overall great experience. The facility is top rate, the tech personnel are knowledgeable, clear and friendly. I have been a customer for many years Overall great experience. The facility is top rate, the tech personnel are knowledgeable, clear and friendly. I have been a customer for many years and wouldn’t go anywhere else. More

Fantastic customer service My service was truly exceptional!! Dennis Matteau was fantastic in taking care of all my vehicle service questions and concerns. He also addressed an My service was truly exceptional!! Dennis Matteau was fantastic in taking care of all my vehicle service questions and concerns. He also addressed any issues that arose immediately with me which I extremely appreciate. I work in customer service in providing our clients the best service possible. In doing so, I distinguish that Dennis has an exceedingly amazing attribute in providing exceptional service and taking care of all the services needed for my vehicle. This service experience is 100% times better than my previous experiences for maintenance services at other Infiniti dealerships. More

Tire Balance Service Came in with a horrible tire vibration. Went on a test drive with technician and they inspected everything. Resolved and verified that the problem wa Came in with a horrible tire vibration. Went on a test drive with technician and they inspected everything. Resolved and verified that the problem was fixed with road force balance. Great turnaround time, thorough inspection. More

Professional and on time. The service was done quickly and timely. Victor was very friendly and answered all my questions on the work performed on my car. I will use this place The service was done quickly and timely. Victor was very friendly and answered all my questions on the work performed on my car. I will use this place again. More

Easiest service experience This was the quickest and easiest service I have ever had on a vehicle. This was much appreciated, especially at a time of year when I don't have a lo This was the quickest and easiest service I have ever had on a vehicle. This was much appreciated, especially at a time of year when I don't have a lot of extra time to spare. More

Always a good experience Always a great experience and convenience dealer with Dennis in service. I have two Infiniti vehicles and it is important to me that they receive the Always a great experience and convenience dealer with Dennis in service. I have two Infiniti vehicles and it is important to me that they receive the proper maintenance. Dennis and the service team far exceeded my expectations. More

Great service They got me in same day to get my transmission fluid corrected. They were fast and efficient. I would recommend them to any infiniti owner They got me in same day to get my transmission fluid corrected. They were fast and efficient. I would recommend them to any infiniti owner More

Oil change - Q70 Good service apptmt - speedy oil change, good checkup, good service, clean facility, wi-fi etc. Room for improvement: - quiet area vs phone area. Good service apptmt - speedy oil change, good checkup, good service, clean facility, wi-fi etc. Room for improvement: - quiet area vs phone area. Maybe outdoor waiting picnic bench area - soft drink options - regular cream for coffee - doughnuts that we can pay for Thank you. More

Very professional Dropped off our Q-56 for noise in front end. They immediately had me go for a ride with the mechanic “Travis” so I could discribe what I was hearing Dropped off our Q-56 for noise in front end. They immediately had me go for a ride with the mechanic “Travis” so I could discribe what I was hearing. He went over everything with me then I got turned back over to Dennis who was very efficient and got me into my rental car and I was out Within 15 minutes I get a text telling me if there is anything I needed I could call or text whatever’s more convenient. (Love that part). By the afternoon I got a call from Dennis in service explaining what they thought... they worked with me on what they could. When I picked up the car is clean and vacuumed. The repairs where all good. Including when they did the alignment the steering wheel was prefectly straight going down the road. Last thing I can say is ... I’m from the North Shore Boston. We have Infinity dealer 8 miles from my house... but I still went to Nashua Infinity which is 45 minuets .. hopefully that says it all. Thanks Eric More

Service Went for first oil change service on leased Infiniti was told alignment off and was an additional $130 . Also back tail light cracked and have been to Went for first oil change service on leased Infiniti was told alignment off and was an additional $130 . Also back tail light cracked and have been told it is $700 to replace. Seems high for a vehicle only 6 months old More