789 Reviews of INFINITI of Nashua - Service Center
Stellar Service Excellent in every way! Victor Pena was so helpful in dealing with a problem with my car from another Infiniti dealer. The communication was timely. Excellent in every way! Victor Pena was so helpful in dealing with a problem with my car from another Infiniti dealer. The communication was timely. I felt like they really were watching out for me! More
Excellent service! Chad Wentworth was very professional, organized and courteous. I was very pleased with the level of service I received. I had a very specific question Chad Wentworth was very professional, organized and courteous. I was very pleased with the level of service I received. I had a very specific question about a warranty I had purchased for repair of minor dents. Chad researched the warranty and was able to answer my questions. More
Prompt and excellent service Dennis goes above and beyond for customer satisfaction. He is prompt, knowledgeable and pleasant to do business with. Businesses need more people li Dennis goes above and beyond for customer satisfaction. He is prompt, knowledgeable and pleasant to do business with. Businesses need more people like him!! Keep up the good work! More
Great service This was our first service at Infiniti of Nashua, The greeters that meet you when you drive up to service were excellent, precise and professional, Th This was our first service at Infiniti of Nashua, The greeters that meet you when you drive up to service were excellent, precise and professional, This carried over to our service advisor who walked me through what I was in for and other things to consider in future services. He said about a hour and that is what it was, maybe I couple minuets less. Our vehicle came out all serviced, washed and vac'ed. with the doors open and waiting for us to get in and then we were off. My wife and I agreed they were first rate. More
Great experience Great service department always there to answer your questions. Drop-off procedure and pick up his very simple when you pick up your vehicle they expl Great service department always there to answer your questions. Drop-off procedure and pick up his very simple when you pick up your vehicle they explain everything so you understand everything that was completed. More
Everything went very well. The service call went well and the sales call with Keith also went very well. We ended up with a new car and are very happy with it. The service call went well and the sales call with Keith also went very well. We ended up with a new car and are very happy with it. More
Came with a dent, left shiny and new!! I have always found the service team to be very professional and knoweldgable. I came in with a dent that was obviously left by someone else's car doo I have always found the service team to be very professional and knoweldgable. I came in with a dent that was obviously left by someone else's car door and the service team had it looking brand new again the next day! I could not be happier, thank you!!! More
Meh service I brought my car and and was told it would take an hour, it took almost 2 hours. I told them my Tire pressure monitor was on for the rear driver side I brought my car and and was told it would take an hour, it took almost 2 hours. I told them my Tire pressure monitor was on for the rear driver side tire. They told me they would check them all and add air if necessary. At the end of the service before I got in the vehicle, I went over the paperwork with one of the services sales people it says the TPM light was on. I got in the car and I was driving off, the service indicator was not reset. I hit OK while I was driving and then saw the tire pressure light still on. I looked at the dash for what it was reading and all tires were 32 psi except the one I said was an issue and it reads 27psi. Maybe my expectations are wrong but I was expecting the tire to be filled so that indicator would be off. I also felt rushed out of there by the manager. I was speaking with the service guy and the manager came in and was apologizing for it taking so long. I said the service guy was actually doing a good job answering my questions and looking information up for me on my tires. I’m not impressed with the service department as a whole. I did really like the one guy that was helping me figure out the information I was looking for. More
Good service fair price : I was able to get tires and an alignment $300 cheaper than the other local retailers. I was offered a loner but they had me in and out so quick : I was able to get tires and an alignment $300 cheaper than the other local retailers. I was offered a loner but they had me in and out so quick I didn’t even need it. Will certainly go back for service. More
Friendly staff Dennis was an awesome person to work with, he was very respectful, prompt and understood my requirements very well. He explained vehicle technical re Dennis was an awesome person to work with, he was very respectful, prompt and understood my requirements very well. He explained vehicle technical reports which was excellent. More