INFINITI of Nashua - Service Center

Preventive maintenance and Warranty repair Dennis Matteau, the Service Adviser was very professional. Listen played back of the requested services. Got the car ready by the time promised. At on Dennis Matteau, the Service Adviser was very professional. Listen played back of the requested services. Got the car ready by the time promised. At one point, even got a technician to help to explain a non-service related question to me, which I did appreciate The waiting area was clean, and quite. The coffee and water help too :) Anh More

Routine Maintenance Infinity of Nashua Service Department is a pleasant experience from making an appointment, to the awesome service staff and Dennis M. I am fully infor Infinity of Nashua Service Department is a pleasant experience from making an appointment, to the awesome service staff and Dennis M. I am fully informed of work and how much time the service will take. Well done. More

Great first experience Brought my Q40 in for maintenance and a brake issue. I had never used this dealership before and they immediately found that the car needed an alignme Brought my Q40 in for maintenance and a brake issue. I had never used this dealership before and they immediately found that the car needed an alignment and rear caliper was sticking and needed to be replaced. They didn't have the caliper in stock so they immediately put me in a new loaner, got me out of there, and contacted me early next day when it was done. Some may see this as inconvenient but they didn't make me stay around any longer than I needed to and, fixed the car and its operating like new. More

Oil change/tire rotation Dennis always gets me in right on time. The guys had me in and out in under two hours. Everything running perfect as always. Thank you! Dennis always gets me in right on time. The guys had me in and out in under two hours. Everything running perfect as always. Thank you! More

Absolutey Incredible Service! I continue to be amazed with the level of customer attentiveness that is portrayed by this dealership. Dennis and Victor continue to raise the bar wit I continue to be amazed with the level of customer attentiveness that is portrayed by this dealership. Dennis and Victor continue to raise the bar with their professionalism, attention to detail and concern for my needs as a customer. They truly are an asset to the organization and the reason that I keep purchasing the Infiniti Brand. More

Dennis was great The service department was great. Very easy to deal with. Walked in, gave them my keys, got in the loaner and went to work. Before the end of the day The service department was great. Very easy to deal with. Walked in, gave them my keys, got in the loaner and went to work. Before the end of the day they resolved my issue and performed a bunch of additional work covered by warranty for issues found during the general inspection. Dennis also was very careful to notice some things I didn't even notice such as burrs on the window switches. Couldn't be happier. More

Impressive The service was both excellent and impressive. It was more expensive than I anticipated but that’s what is expected with a luxury car service. The service was both excellent and impressive. It was more expensive than I anticipated but that’s what is expected with a luxury car service. More

Tire rotation Brought my car in for a tire rotation. Dennis was super helpful. Got me right in and right out. $30 for a tire rotation is a little high. Brought my car in for a tire rotation. Dennis was super helpful. Got me right in and right out. $30 for a tire rotation is a little high. More

Great service The service reps Dennis and Victor P. made sure I was taken care of from start to finish . I was provided with a loaner for the evening since i booked The service reps Dennis and Victor P. made sure I was taken care of from start to finish . I was provided with a loaner for the evening since i booked a later appointment on a Friday evening not realizing the length of my appointment as i booked it online. More

Great customer service from Victor P. My service consultant was friendly and went over what is scheduled. He also noticed that I requested to have the engine air filter replaced but stated My service consultant was friendly and went over what is scheduled. He also noticed that I requested to have the engine air filter replaced but stated that it was already done in my last service so he removed it instead of having the mechanics do extra work that was not required. Victor also said that the service would take an hour and everyone worked together to make that happen. Thank you Victor! More