789 Reviews of INFINITI of Nashua - Service Center
Amazing service I was very satisfied with the service i was given exceeded all of my expectation. Victor and his group are on top of there game. I was very satisfied with the service i was given exceeded all of my expectation. Victor and his group are on top of there game. More
Best I have found! They are always so accommodating, helpful and kind. Really could not be a better service department; takes the stress out of car issues. Will absolut They are always so accommodating, helpful and kind. Really could not be a better service department; takes the stress out of car issues. Will absolutely be looking to purchase our next vehicle through Infinity of Nashua because of their service department. More
Great service as always Had my car serviced and Dennis and team did a great job on the repair. Dennis went the extra mile getting me a brand new loaner to use so I was not Had my car serviced and Dennis and team did a great job on the repair. Dennis went the extra mile getting me a brand new loaner to use so I was not stranded with out a vechile. This is my first Infiniti and the service has reset the bar for me. Great job!! More
Always a great experience at Infiniti of Nashua Infiniti of Nashua is always ready at the appointment time, complete the service when they say it will be completed, and wash my vehicle to boot. Infiniti of Nashua is always ready at the appointment time, complete the service when they say it will be completed, and wash my vehicle to boot. More
Steering wheel heater poorly designed. Steering wheel heater is disappointing. It does not get very warm. We were told this is how it is supposed to work. I believe this Service Dept di Steering wheel heater is disappointing. It does not get very warm. We were told this is how it is supposed to work. I believe this Service Dept did the best it could. This is a poor design by Infinity. It may seem like a minor issue but on every other car we drove the heater was much warmer. Unfortunately we did not drive an Infinity with this option before purchased. We assumed it would work as well as or better than the others. To be honest we would not have purchased this car if we knew this is how the heater worked. More
Treated like a rock star! Dennis is my service advisor. He tries to go above and beyond so I get the service level expected at Infiniti. Would highly recommend him! On the serv Dennis is my service advisor. He tries to go above and beyond so I get the service level expected at Infiniti. Would highly recommend him! On the service side, I wish a little more care went into reviewing past records to resolve issues previously treated. More
Great service from initial call to pickup. Too notch. Rated 4 for price but to be fair I don’t believe that they’re more expensive than other dealers. Highly rated from initial call to pickup. Too notch. Rated 4 for price but to be fair I don’t believe that they’re more expensive than other dealers. Highly rated. More
Good service process and company They we're able to get me in for a Saturday appointment with only a 3-4 day notice which was great. The service reps are great and easy to work with. They we're able to get me in for a Saturday appointment with only a 3-4 day notice which was great. The service reps are great and easy to work with. They even had a loaner car available so I could do some shopping while they worked on the car. Only 2 issues are 1) their quick alignment assessment doesn't accurately measure your alignment. Initial test said I was significantly off and when they actually did the alignment it was off a very small amount. I was not happy about that. Calibrate your systems better and 2) they gave me my car back and didn't wash it which with the gold service usually happens. They have been a great service company that I do all my Infiniti service with. More
Excellent. Very thorough with no hidden costs. Always great dealing with Infiniti of Nashua. We have bought many cars with this dealership and andare always pleased. The service department is exce Always great dealing with Infiniti of Nashua. We have bought many cars with this dealership and andare always pleased. The service department is excellent and are very helpful. More
Great Customer Service Whenever I visit Infiniti of Nashua I always ask for Dennis Matteau. I know that Dennis will give me the excellent service that I expect from Infiniti Whenever I visit Infiniti of Nashua I always ask for Dennis Matteau. I know that Dennis will give me the excellent service that I expect from Infiniti of Nashua. It is a condition that I/We expect and I can't imagine dealing with another Service Representative (I know they are good also). However, My Q50 runs great because of the dedicated Service I receive during every visit. More