789 Reviews of INFINITI of Nashua - Service Center
daigle Very professional from start to finish. I was kept up to date with repairs being done. Quick in and out service and the loaner was the same vehicle Very professional from start to finish. I was kept up to date with repairs being done. Quick in and out service and the loaner was the same vehicle as mine so easy to drive More
Oil change/tire rotation Service was very good. Dennis M. and another service team member (can't remember his name) helped resolve an issue with driver side door lock and powe Service was very good. Dennis M. and another service team member (can't remember his name) helped resolve an issue with driver side door lock and power windows buttons following oil change. More
Maintenance Had to have the car towed because of flat tire and dead battery. Little did I know, there were several other problems with the car. Dennis and the tea Had to have the car towed because of flat tire and dead battery. Little did I know, there were several other problems with the car. Dennis and the team worked with me to prioritize the most important needs while keeping costs low. I appreciate you all very much. Had my car done and ready on the same day More
Tire replacement I am surprised that you do not keep tires in stock for your vehicles. I came to you to replace my flat tire and I was at the dealership for more than I am surprised that you do not keep tires in stock for your vehicles. I came to you to replace my flat tire and I was at the dealership for more than 2 hours waiting only to find out you couldn’t find a tire anywhere. After saying you would get me a loaner then no loaners were available. Subsequently we had to come back for a new tire. While there they tried to tell us we needed a new battery. My husband kind of felt you were just trying to sell us more. The battery is perfectly fine. Possibly it was left on while you were replacing the tire and the battery ran down. On top of that after you put my spare back the tools were not packed up and tucked away. I know the AAA guy who came to my rescue left them out but as a place that focuses on service I thought everything would have been buttoned up and not rattling around. I wish I went with my first instinct and went to my local tire center. This is the first time I ve had an issue with the service at Infiniti. More
Great Called day before, got me in the next morning, was back on the road about an hour later. Fast, personable and the price at the end of the day was com Called day before, got me in the next morning, was back on the road about an hour later. Fast, personable and the price at the end of the day was comprable to other places. More
Service Excellent customer service by Dennis. I brought up an issue with my cars tire rims and he resolved it right away by escalating to his manager. Excellent customer service by Dennis. I brought up an issue with my cars tire rims and he resolved it right away by escalating to his manager. More
Excellent My service visit was timely and the staff was professional. Dennis explained everything I needed and gave me time to consider my options. I would re My service visit was timely and the staff was professional. Dennis explained everything I needed and gave me time to consider my options. I would return. More
Professional, courteos, timely and detailed service departme Service department listened and immediately scheduled an appointment to complete the requested work. Upon arrival and inspection, work was performed, Service department listened and immediately scheduled an appointment to complete the requested work. Upon arrival and inspection, work was performed, loaner offered and accepted. Proffessionaly completed above expectation. More
Great quick service The people at Infiniti of Nashua are friendly and efficient. I have dealt with Victor Pena on two occasions so far and he's done a great job of commun The people at Infiniti of Nashua are friendly and efficient. I have dealt with Victor Pena on two occasions so far and he's done a great job of communicating status and getting me in and out quickly. More
Service Department rocks!!! I was able to get my vehicle fixed the same day I called. I am highly impressed by the Service Department. They really take good care of you. I was able to get my vehicle fixed the same day I called. I am highly impressed by the Service Department. They really take good care of you. More