INFINITI of Nashua - Service Center

Frustrating 22 days, issue fixed which is great but 22 days?! No car wash. 7 days later, I get a free car wash email. Eye roll. 22 days, issue fixed which is great but 22 days?! No car wash. 7 days later, I get a free car wash email. Eye roll. More

Great Experience Our CPO 2018 Q60 had a few issues after delivery. Once I reached the appropriate person to deal with the issue, it was resolved quickly and profession Our CPO 2018 Q60 had a few issues after delivery. Once I reached the appropriate person to deal with the issue, it was resolved quickly and professionally. The communication and professionalism of the service department is top notch!!! More

Excellent from beginning to end Brought my car in for service and to have first inspection done. Victor and his team members were all very professional and kept me informed throughou Brought my car in for service and to have first inspection done. Victor and his team members were all very professional and kept me informed throughout the entire process. Not often you look forward to having your vehicle serviced but I do not that I am a customer of Infinity of Nashua. More

Courteous and quick service Worked with Victor Burgos who made getting my car serviced very simple and stress free. Had tires, brakes, and other services performed and my vehicle Worked with Victor Burgos who made getting my car serviced very simple and stress free. Had tires, brakes, and other services performed and my vehicle is running good as new. Loaner vehicle was clean and pickup and dropoff was very simple. Purchased my car at a different dealership but will have all my service done at Infiniti of Nashua. More

Service Appointment After experiencing a small technical issue with my car, the service department was great about getting me in for an appointment as soon as possible wi After experiencing a small technical issue with my car, the service department was great about getting me in for an appointment as soon as possible with a loaner car. The service from all employees each and every time I visit is impeccable. Victor, my service advisor, always goes above and beyond to make visits convienent and harmless. More

You guys are awesome I like the way you service my vehicle. I will be back for more service here with you guys. I will let my friend and my family know that you guys are a I like the way you service my vehicle. I will be back for more service here with you guys. I will let my friend and my family know that you guys are awesome. More

Infiniti repair service We had an issue with our newly purchased Q50. Our vehicle was repaired in a timely manner. The "loaner" vehicle was superb. Lastly and to me most impo We had an issue with our newly purchased Q50. Our vehicle was repaired in a timely manner. The "loaner" vehicle was superb. Lastly and to me most important we were treated in a professional., courteous manner. More

Topnotch Service Everything was great about my service experiance from my call to set an appointment to the time I left with my clean car having all the work completed Everything was great about my service experiance from my call to set an appointment to the time I left with my clean car having all the work completed on time and at a high quality. I would especially like to mention my Sevice Manager, Victor, who is always very pleasent and goes the "extra mile" to make sure I am taken care of and fully satisfied with everything that was done. More

Always top notch Great sales an service. Will always be a customerInfiniti is a quality product backed up by a top notch sales an service experience look forward to m Great sales an service. Will always be a customerInfiniti is a quality product backed up by a top notch sales an service experience look forward to my next service More

Not my best experience For the first time after having my car serviced there many times this was not a good experience. The car was not finished when it was promised and t For the first time after having my car serviced there many times this was not a good experience. The car was not finished when it was promised and the loaner car I set up was not available. My wife waited for two hours before she left with the loaner car. My car was back in the shop for a repair they had done in January. I’m not upset with the service, just disappointed. I have been used to having much better customer service when I have been there in the past. I am hopeful that this was just the exception And not the new reality. I am looking forward to much better service in the future. More