INFINITI of Nashua - Service Center

Could have been better Thanks for my birthday car wash. I think the damaged plastic panel may have been caused by the recent steering box work. On the windy day at Thanks for my birthday car wash. I think the damaged plastic panel may have been caused by the recent steering box work. On the windy day at ~60 mph the panel dropped on the highway (sounded like a branch under the car) and stopped making noise after 1/4 mile. I think part of the panel came entirely off. When I got home and put it in reverse it stated grinding on the ground again. I taped it up and brought it in to check it out. Nice work two self tapping bolts and was charged a half hour service time. ($75) Thanks! More

Doing the right thing! I dropped of my 2017 Q50 Red Sport for an oil change, inspection sticker, tire rotation and interior detailing 04-09-2019. When I picked up the car t I dropped of my 2017 Q50 Red Sport for an oil change, inspection sticker, tire rotation and interior detailing 04-09-2019. When I picked up the car there was minor paint damage to my door jam sill that was not there when I dropped off the car. The damage was consistent with a vacuum hose being dragged repeatedly over the door jam edge. I discussed the damage with the service manager Victor Burgos who recognized the problem and agreed to fix the area of concern. His commitment to exceptional customer service and doing the right thing was greatly appreciated. More

First timer Location easy to find. Immediate recognition on arrival. Comfortable lounge with nice refreshments. Coffee machine excellent. Process streamlined. Location easy to find. Immediate recognition on arrival. Comfortable lounge with nice refreshments. Coffee machine excellent. Process streamlined. Representatives attentive. Loaner offered for local use. Problems recognized and repair work done. Vehicle washed and returned to me. Only thing I would change is to have Infinity of Nashua closer to my home. 75 miles away. Very pleased. Long day but time well spent. More

Really came through John and Victor in the service department were very helpful. They really came through for me. They had a courtesy vehicle available as soon as I pulle John and Victor in the service department were very helpful. They really came through for me. They had a courtesy vehicle available as soon as I pulled up. When I picked up me car, it was like brand new. Great customer service. Highly recommended!! More

Great Advisor Great service and did not feel like any unnecessary work was pushed on me, which is one of the most important things I look for Great service and did not feel like any unnecessary work was pushed on me, which is one of the most important things I look for More

Exlent Víctor is very knowledgeable and professional! Why do have to write more, I’m walking in the cold and can’t think of anything else. Víctor is very knowledgeable and professional! Why do have to write more, I’m walking in the cold and can’t think of anything else. More

Happy with Service Department I would like to thank Mr.Victor Pena for his outstanding service he provided me with my new car purchase.His kind demeanor and thoughtful attention to I would like to thank Mr.Victor Pena for his outstanding service he provided me with my new car purchase.His kind demeanor and thoughtful attention to making my new purchase a memorable one. More

Excellent sales and service Bought a certified car that needed service under warranty. Victor paid attention to every detail to make sure that we were satisfied with the service Bought a certified car that needed service under warranty. Victor paid attention to every detail to make sure that we were satisfied with the service provided. Everyone in the service department including the staff for the loaner car offered professional courteous service. More

Great first day experience good work all in all Great experienxe loved being in the infiniti dealership of nashua awesome experience with you guys thanks for the service really appreciated thanks ag Great experienxe loved being in the infiniti dealership of nashua awesome experience with you guys thanks for the service really appreciated thanks again hope to see you guys soon More

Great experience Exceeded my expectations. Great atmosphere and service was excellent. He went over my initial inspection and advise me what need to be taken care of. Exceeded my expectations. Great atmosphere and service was excellent. He went over my initial inspection and advise me what need to be taken care of. Luckily my vehicle is still in great condition so I just had an oil change. More