INFINITI of Nashua - Service Center

Oil change and inspection While I was in for a quick oil change and inspection, my brakes were found to need work. The service department got me right in and was able to give While I was in for a quick oil change and inspection, my brakes were found to need work. The service department got me right in and was able to give me a loaner while they fixed my car. My car was complete and done by lunch time and they were great at keeping me up to date on the status of my vehicle. More

Great and professional service I visited Nashua Service Department for engine oil/filter service and was politely greeted by Service Technician. In just a few minutes, I met with Ju I visited Nashua Service Department for engine oil/filter service and was politely greeted by Service Technician. In just a few minutes, I met with Justin Cairns who recommended wheels alignment based on the test results. Later, I met with Kristin MacNeil who informed me about couple car issues that Nashua Infiniti would cover under warranty. Substitute vehicle was provided and service was completed as promised. Overall, it was great, professional and pleasant experience! Thank you! More

Routine maintenance Another routine maintenance visit for. my QX60 and once again Customer Service that was above and beyond. Thank you Dennis M for all your help Another routine maintenance visit for. my QX60 and once again Customer Service that was above and beyond. Thank you Dennis M for all your help More

Service Visit Victor is very professional and friendly. I commented that there was something going on with my gps/Bluetooth and and thought it might just have to b Victor is very professional and friendly. I commented that there was something going on with my gps/Bluetooth and and thought it might just have to be re-set. The next day, I found that the problem still exists. Sent a text message and waiting to hear back. More

Fantastic service! I came in for a 30,000 mile service and a few additional items. Kristin saw me almost immediately, and made the loaner pickup process as smooth as ca I came in for a 30,000 mile service and a few additional items. Kristin saw me almost immediately, and made the loaner pickup process as smooth as can be. The loaner was great. Kristin kept me updated through the day, and when I came back to pick up my car the following day, again, I was in and out in less than 10 minutes. The car was beautifully clean, and drove like it was brand new. I love the cleanliness of service area, and the staff is phenomenal - helpful, mind, and they don't make me feel idiotic when I ask questions. I am so glad I purchased a service plan with my vehicle. - Hillary, Loyal Infiniti of Nashua Customer More

High quality experience It is a distance for me to travel so I was provided a loaner which was extremely helpful. I was able to work the days it took to get parts. A great It is a distance for me to travel so I was provided a loaner which was extremely helpful. I was able to work the days it took to get parts. A great experience. More

Great service I was told I would be out of there by 8:50 and I was long gone by then. Underpromise over deliver. Job well done by everyone. I was told I would be out of there by 8:50 and I was long gone by then. Underpromise over deliver. Job well done by everyone. More

crms on a harge you work work not performed not the first time this has been a problem. had an alinement done on my Q70L was told everything was good. starting driving the car and at 60 mph the not the first time this has been a problem. had an alinement done on my Q70L was told everything was good. starting driving the car and at 60 mph the thing started shaking like mad. brought it back and they fixed it right. brought in in for an oil change and they told me the control arm was worn and needed to be replayed( at 60,000 miles) have it replaced. just brought it in for read break pads they told me i needed another alinement (2 a year?) and told me the other control arm needs replacing . they said the they replaced the read break pads but the sqeek more now then when i brought it in. no one can answer why both control arms need to be replace in a 3 year old car . it's a money maker. They charge for work that is not needed and in some cased don't do the work and charge you anyway. Victor Burgos makes one phone call and never follows up. would be nive if they csred sbout the customer but sadly thst is not the case. stay away from the dealership.... More

Service We always get courteous, friendly and kind service. Always with a thorough explanation of what service is being performed and any questions that I hav We always get courteous, friendly and kind service. Always with a thorough explanation of what service is being performed and any questions that I have. The car wash is a plus also. More

Good time It was nice Chris was a pleasure and really tried to help me. Everyone helped me find the car that was right for me and something that was within my r It was nice Chris was a pleasure and really tried to help me. Everyone helped me find the car that was right for me and something that was within my range. More